Academic year 2023 - 2024

•     Air Cargo AIR3PO303-3008 15.01.2024-17.05.2024  10 cr  (AB5, ...) +-
  Learning objectives

  The module advances the following competences with specific focus on air cargo: analytical and strategic thinking, strategic planning, value creation, process development, risk management, safety&security, regulation, strategic sales, enabling digitalization, managing sales and performance, future orientation.

  Starting level and linkage with other courses

  The module is part of advanced studies in Porvoo Campus competence based curriculum. Prerequisites for the module are that the student has completed basic and professional studies.

  Contents

  • Strategic planning
  • Concept and business development within air cargo
  • Digitalization and sustainability within air cargo context
  • Sales and business performance management
  • Value creation
  • Risk management
  • Airports and airlines within the air cargo networks
  • Key factors and stakeholders in the air cargo industry
  • Air Cargo industry forecasts and trends, future
  • Air cargo safety and security management and industry regulations

  Assessment criteria

  Assessment criteria - grade 1

  The student has limited abilities to conduct analytical and strategic thinking, strategic planning and has gained limited knowledge of value creation, concept development, risk management , strategic sales and e-commerce, enabling digitalization, managing sales and performance.The student participates in project teamwork, implementation and evaluation with a minimal input. The student is able to operate only when the task and instructions are given and when s/he is aided by other students and the supervisors.

  Assessment criteria - grade 3

  The student has good abilities to conduct analytical and strategic thinking, strategic planning and has gained sufficient knowledge of value creation, concept development, risk management, strategic sales and e-commerce, enabling digitalization, managing sales and performance. The student participates in project teamwork, implementation and evaluation with active input. The student is able to work and proactively and independently.

  Assessment criteria - grade 5

  The student has excellent abilities to conduct analytical and strategic thinking, strategic planning and has gained outstanding knowledge of value creation, concept development, risk management, strategic sales and e-commerce, ebnabling digitalization, managing sales and performance. The student actively participates and leads when necessary project teamwork, implementation and evaluation. The student actively seeks to work proactively and independently in a highly productive manner.

  ---

  Teachers

  Ari Soinola

  Campus

  Porvoo Campus

  Teaching language

  English

  Timing

  15.01.2024 - 17.05.2024

  Enrollment

  02.01.2024 - 12.01.2024

  Groups

  • AB5
  • ONLINE
  • AB5AVO
  • BLENDED

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 10 cr

  Unit

  Bachelor of Business Administration (ENG)

•     Air Cargo AIR3PO303-3009 23.10.2023-15.12.2023  5 cr  (AB5CQ, ...) +-
  Learning objectives

  The module advances the following competences with specific focus on air cargo: analytical and strategic thinking, strategic planning, value creation, process development, risk management, safety&security, regulation, strategic sales, enabling digitalization, managing sales and performance, future orientation.

  Starting level and linkage with other courses

  The module is part of advanced studies in Porvoo Campus competence based curriculum. Prerequisites for the module are that the student has completed basic and professional studies.

  Contents

  • Strategic planning
  • Concept and business development within air cargo
  • Digitalization and sustainability within air cargo context
  • Sales and business performance management
  • Value creation
  • Risk management
  • Airports and airlines within the air cargo networks
  • Key factors and stakeholders in the air cargo industry
  • Air Cargo industry forecasts and trends, future
  • Air cargo safety and security management and industry regulations

  Assessment criteria

  Assessment criteria - grade 1

  The student has limited abilities to conduct analytical and strategic thinking, strategic planning and has gained limited knowledge of value creation, concept development, risk management , strategic sales and e-commerce, enabling digitalization, managing sales and performance.The student participates in project teamwork, implementation and evaluation with a minimal input. The student is able to operate only when the task and instructions are given and when s/he is aided by other students and the supervisors.

  Assessment criteria - grade 3

  The student has good abilities to conduct analytical and strategic thinking, strategic planning and has gained sufficient knowledge of value creation, concept development, risk management, strategic sales and e-commerce, enabling digitalization, managing sales and performance. The student participates in project teamwork, implementation and evaluation with active input. The student is able to work and proactively and independently.

  Assessment criteria - grade 5

  The student has excellent abilities to conduct analytical and strategic thinking, strategic planning and has gained outstanding knowledge of value creation, concept development, risk management, strategic sales and e-commerce, ebnabling digitalization, managing sales and performance. The student actively participates and leads when necessary project teamwork, implementation and evaluation. The student actively seeks to work proactively and independently in a highly productive manner.

  ---

  Teachers

  Ari Soinola

  Campus

  Chongqing

  Teaching language

  English

  Timing

  23.10.2023 - 15.12.2023

  Enrollment

  12.06.2023 - 20.10.2023

  Groups

  • AB5CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Airline Business AIR3PO301-3009 15.01.2024-17.05.2024  10 cr  (AB5, ...) +-
  Learning objectives

  The implementation aims at developing students’ ability to build a holistic view of airline key commercial units activity functions. After a successful participation of the course the participant should have proficiency in recognising real-life airline commercial business functions and assess their impact on airline business considerations. The course aims at building up insight in airlines professional expectation through:
  -The ability to recognise processes between airline business stakeholders.
  -Interpreting airline business concepts and drivers such as strategic considerations, market management, pricing, network planning, and sustainability application
  -Enhance students’ ability to cultivate strategic thinking and articulate functions in different airline business models.
  -Assess airline key unit functions and their intent in context of airline management
  -Applying KPIs impact considerations on airline route and O&D performance
  -Articulating and creating a Commercial Business Plan formulation for positioning an airline in its market(s)

  Starting level and linkage with other courses

  The module is a part of professional studies in Porvoo Campus competence-based curriculum. Prerequisites for the module are that the student has completed basic and professional studies in aviation. Alternatively, basic airline knowledge gained in working a few years in an airline.

  Contents

  CONTENTS
  *Commercial Management and Strategy
  *Finance and Treasury
  *Sales
  *Marketing
  *Network Planning (Schedules, Fleet & Profitability Scenarios)
  *Revenue Management and Pricing
  *Alliances and Partnerships
  *Ancillaries Business
  *Loyalty
  *Sustainability
  *Industrial Affairs, Politics & Law
  
  WORKING LIFE CONNECTIONS
  Company and airline visits, guest lecturers and project work in cooperation with different aviation companies and organisations.
  
  INTERNATIONALITY
  Teamwork in an international group, supervised by international instructors. Guest lecturers from international organisations and partner universities.

  Assessment criteria

  Assessment criteria - grade 1

  Grade 1
  (Basic knowledge, completes given tasks and assignments on a satisfactory level)
  You are able to understand and interpret the basic principles of airline business, through listing and formulating the essential considerations. In addition, you can calculate and present airline business KPIs and variables. Moreover, you have shown basic knowledge in performance evaluation assessment. Furthermore, you can apply and reflect basic strategy frame and present considerations in your commercial business plan report.

  Assessment criteria - grade 3

  Grade 3
  Good (You have Comprehensive knowledge, and are expected to compare and link course concepts. You have completed given tasks and assignments on a good level, showing positive attitude through participating in some discussions, and makes visible efforts in analysing and solving possible challenges and problematics.)
  
  You can apply and interpret the basic principles of airline business and can benefit to business considerations through KPIs assessment. In addition, You can not only calculate essential KPIs, but discuss and analyse different variables impacting performance evaluation. Moreover, you are able to critically evaluate a Commercial Business Plan report applied with airline business variable considerations. Furthermore, you can interpret, asses and present different considerations in a structured commercial business plan report and presentation.

  Assessment criteria - grade 5

  Grade 5
  Excellent: (In addition to finalising all given tasks with exemplary results, you can widely build knowledge by demonstrating comprehensive use of course concepts. You consistently contribute in discussions, indicate thorough preparation and elaborate on analytical insight and conclusions. You have a distinguished level of problem-solving skills, and an innovative mindset for analytical assessments. You can cooperate responsibly and constructively in a professional manner and take others views into consideration.)
  
  You can apply and interpret the principles of airline business for driving commercial initiatives and performance evaluation. You can formulate the essential KPIs and develop business based on the analysis. You possess skills in independently applying insights of airline business in commercial plan considerations context. Moreover, you are able to visually illustrate, with the help of qualitative and quantitative data, how to develop business activities through several variables influencing airline business. Furthermore, you can clearly create, asses and present key considerations through a well formulated commercial plan report and presentation in an innovative manner.

  ---

  Teachers

  Thomas Sundman

  Campus

  Porvoo Campus

  Teaching language

  English

  Timing

  15.01.2024 - 17.05.2024

  Enrollment

  02.01.2024 - 12.01.2024

  Groups

  • AB5
  • ONLINE
  • AB5AVO
  • BLENDED

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 10 cr

  Unit

  Bachelor of Business Administration (ENG)

•     Airline Business AIR3PO301-3010 23.10.2023-15.12.2023  10 cr  (AB5CQ, ...) +-
  Learning objectives

  The implementation aims at developing students’ ability to build a holistic view of airline key commercial units activity functions. After a successful participation of the course the participant should have proficiency in recognising real-life airline commercial business functions and assess their impact on airline business considerations. The course aims at building up insight in airlines professional expectation through:
  -The ability to recognise processes between airline business stakeholders.
  -Interpreting airline business concepts and drivers such as strategic considerations, market management, pricing, network planning, and sustainability application
  -Enhance students’ ability to cultivate strategic thinking and articulate functions in different airline business models.
  -Assess airline key unit functions and their intent in context of airline management
  -Applying KPIs impact considerations on airline route and O&D performance
  -Articulating and creating a Commercial Business Plan formulation for positioning an airline in its market(s)

  Starting level and linkage with other courses

  The module is a part of professional studies in Porvoo Campus competence-based curriculum. Prerequisites for the module are that the student has completed basic and professional studies in aviation. Alternatively, basic airline knowledge gained in working a few years in an airline.

  Contents

  CONTENTS
  *Commercial Management and Strategy
  *Finance and Treasury
  *Sales
  *Marketing
  *Network Planning (Schedules, Fleet & Profitability Scenarios)
  *Revenue Management and Pricing
  *Alliances and Partnerships
  *Ancillaries Business
  *Loyalty
  *Sustainability
  *Industrial Affairs, Politics & Law
  
  WORKING LIFE CONNECTIONS
  Company and airline visits, guest lecturers and project work in cooperation with different aviation companies and organisations.
  
  INTERNATIONALITY
  Teamwork in an international group, supervised by international instructors. Guest lecturers from international organisations and partner universities.

  Assessment criteria

  Assessment criteria - grade 1

  Grade 1
  (Basic knowledge, completes given tasks and assignments on a satisfactory level)
  You are able to understand and interpret the basic principles of airline business, through listing and formulating the essential considerations. In addition, you can calculate and present airline business KPIs and variables. Moreover, you have shown basic knowledge in performance evaluation assessment. Furthermore, you can apply and reflect basic strategy frame and present considerations in your commercial business plan report.

  Assessment criteria - grade 3

  Grade 3
  Good (You have Comprehensive knowledge, and are expected to compare and link course concepts. You have completed given tasks and assignments on a good level, showing positive attitude through participating in some discussions, and makes visible efforts in analysing and solving possible challenges and problematics.)
  
  You can apply and interpret the basic principles of airline business and can benefit to business considerations through KPIs assessment. In addition, You can not only calculate essential KPIs, but discuss and analyse different variables impacting performance evaluation. Moreover, you are able to critically evaluate a Commercial Business Plan report applied with airline business variable considerations. Furthermore, you can interpret, asses and present different considerations in a structured commercial business plan report and presentation.

  Assessment criteria - grade 5

  Grade 5
  Excellent: (In addition to finalising all given tasks with exemplary results, you can widely build knowledge by demonstrating comprehensive use of course concepts. You consistently contribute in discussions, indicate thorough preparation and elaborate on analytical insight and conclusions. You have a distinguished level of problem-solving skills, and an innovative mindset for analytical assessments. You can cooperate responsibly and constructively in a professional manner and take others views into consideration.)
  
  You can apply and interpret the principles of airline business for driving commercial initiatives and performance evaluation. You can formulate the essential KPIs and develop business based on the analysis. You possess skills in independently applying insights of airline business in commercial plan considerations context. Moreover, you are able to visually illustrate, with the help of qualitative and quantitative data, how to develop business activities through several variables influencing airline business. Furthermore, you can clearly create, asses and present key considerations through a well formulated commercial plan report and presentation in an innovative manner.

  ---

  Teachers

  Thomas Sundman

  Campus

  Chongqing

  Teaching language

  English

  Timing

  23.10.2023 - 15.12.2023

  Enrollment

  12.06.2023 - 20.10.2023

  Groups

  • AB5CQ
  • ONLINE

  Seats

  15 - 100

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 10 cr

  Unit

  Commercial and International Services​​ Commercial

•     Airport Business AIR3PO302-3008 15.01.2024-17.05.2024  10 cr  (AB5, ...) +-
  Learning objectives

  Learning objectives and assessment
  
  The module advances the following competences with specific focus on airport business: strategic planning, economics, ecosystem, megatrends, digitalization, sustainability, value creation, concept development, passenger experience, risk management, operations, safety&security, regulation, capacity management, sales, performance, master planning and future airports.

  Starting level and linkage with other courses

  The module is part of advanced studies in Porvoo Campus competence based curriculum. Prerequisites for the module are that the student has completed basic and professional studies.

  Contents

  Strategic planning
  Concept development at airports in airport industry
  Ecosystem, megatrends
  Sustainability
  Sales
  Digitalization
  Sustainability
  Value creation
  Safety&security, regulation
  Risk management
  Operations and systems
  Capacity management
  Master planning
  Future airports

  Assessment criteria

  Assessment criteria - grade 1

  Grade 1
  The student has limited abilities and knowledge to work with strategic planning, economics, ecosystem, megatrends, digitalization, sustainability, value creation, concept development, passenger experience, risk management, operations, safety&security, regulation, capacity management, sales, performance, master planning and future airports in the airport context. The student participates in project teamwork, implementation and evaluation with a minimal input. The student is able to operate only when the task and instructions are given and when s/he is aided by other students and the supervisors.

  Assessment criteria - grade 3

  Grade 3
  The student has good abilities and knowledge to work with strategic planning, economics, ecosystem, megatrends, digitalization, sustainability, value creation, concept development, passenger experience, risk management, operations, safety&security, regulation, capacity management, sales, performance, master planning and future airports in the airport context. The student participates in project teamwork, implementation and evaluation with active input. The student is able to work and proactively and independently.

  Assessment criteria - grade 5

  Grade 5
  The student has excellent abilities and knowledge to work with strategic planning, economics, ecosystem, megatrends, digitalization, sustainability, value creation, concept development, passenger experience, risk management, operations, safety&security, regulation, capacity management, sales, performance, master planning and future airports in the airport context. The student actively participates and leads when necessary project teamwork, implementation and evaluation. The student actively seeks to work proactively and independently in a highly productive manner.

  ---

  Teaching methods and instruction

  The module advances the following competences with specific focus on airport business: strategic planning, economics, ecosystem, megatrends, digitalization, sustainability, value creation, concept development, passenger experience, risk management, operations, safety&security, regulation, capacity management, sales, performance, master planning and future airports.
  
  The methods used in the learning activities can be for example:
  Inquiry learning
  Peer-to-peer learning
  Essays
  Tutorials
  Projects
  Study tours and company visits
  Lectures and workshops
  Independent study and teamwork
  The assessment of one’s own learning
  Demonstration (of earlier skills and knowledge in the course content). More information from responsible teachers or academic advisors.

  Learning material and recommended literature

  Books on the content topics (to be announced at class)
  E-books and online articles
  Companies’ web-portals
  Relevant media, news agencies, quality press, etc.
  Social networking tools
  Instructors’ own materials
  Materials produced by students.

  Teachers

  Heini Noronen-Juhola

  Working life connections

  Work is done with a link to the Airport industry. Potentially guest lecturers, visits, industry project/projects or a study journey.

  Campus

  Porvoo Campus

  Exam dates and re-exam possibilities

  To be announced at class, if relevant.

  Teaching language

  English

  Internationality

  Working with a link to international stakeholders, potentially a study journey abroad.

  Timing

  15.01.2024 - 17.05.2024

  Learning assignments

  The module advances the following competences with specific focus on airport business: strategic planning, economics, ecosystem, megatrends, digitalization, sustainability, value creation, concept development, passenger experience, risk management, operations, safety&security, regulation, capacity management, sales, performance, master planning and future airports.
  
  Assignments as well as the schedule will be announced during the first lecture.

  Enrollment

  02.01.2024 - 12.01.2024

  Content scheduling

  The module advances the following competences with specific focus on airport business: strategic planning, economics, ecosystem, megatrends, digitalization, sustainability, value creation, concept development, passenger experience, risk management, operations, safety&security, regulation, capacity management, sales, performance, master planning and future airports.
  
  Assignments as well as the schedule will be announced during the first lecture.

  Groups

  • AB5
  • ONLINE
  • AB5AVO
  • BLENDED

  Alternative learning methods

  Demonstration (of earlier skills and knowledge in the course content). More information from responsible teachers or academic advisors.

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 10 cr

  Unit

  Bachelor of Business Administration (ENG)

•     Airport Business AIR3PO302-3009 23.10.2023-15.12.2023  5 cr  (AB5CQ, ...) +-
  Learning objectives

  Learning objectives and assessment
  
  The module advances the following competences with specific focus on airport business: strategic planning, economics, ecosystem, megatrends, digitalization, sustainability, value creation, concept development, passenger experience, risk management, operations, safety&security, regulation, capacity management, sales, performance, master planning and future airports.

  Starting level and linkage with other courses

  The module is part of advanced studies in Porvoo Campus competence based curriculum. Prerequisites for the module are that the student has completed basic and professional studies.

  Contents

  Strategic planning
  Concept development at airports in airport industry
  Ecosystem, megatrends
  Sustainability
  Sales
  Digitalization
  Sustainability
  Value creation
  Safety&security, regulation
  Risk management
  Operations and systems
  Capacity management
  Master planning
  Future airports

  Assessment criteria

  Assessment criteria - grade 1

  Grade 1
  The student has limited abilities and knowledge to work with strategic planning, economics, ecosystem, megatrends, digitalization, sustainability, value creation, concept development, passenger experience, risk management, operations, safety&security, regulation, capacity management, sales, performance, master planning and future airports in the airport context. The student participates in project teamwork, implementation and evaluation with a minimal input. The student is able to operate only when the task and instructions are given and when s/he is aided by other students and the supervisors.

  Assessment criteria - grade 3

  Grade 3
  The student has good abilities and knowledge to work with strategic planning, economics, ecosystem, megatrends, digitalization, sustainability, value creation, concept development, passenger experience, risk management, operations, safety&security, regulation, capacity management, sales, performance, master planning and future airports in the airport context. The student participates in project teamwork, implementation and evaluation with active input. The student is able to work and proactively and independently.

  Assessment criteria - grade 5

  Grade 5
  The student has excellent abilities and knowledge to work with strategic planning, economics, ecosystem, megatrends, digitalization, sustainability, value creation, concept development, passenger experience, risk management, operations, safety&security, regulation, capacity management, sales, performance, master planning and future airports in the airport context. The student actively participates and leads when necessary project teamwork, implementation and evaluation. The student actively seeks to work proactively and independently in a highly productive manner.

  ---

  Teachers

  Heini Noronen-Juhola

  Campus

  Chongqing

  Teaching language

  English

  Timing

  23.10.2023 - 15.12.2023

  Enrollment

  12.06.2023 - 20.10.2023

  Groups

  • AB5CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Aviation Business Basics 1 BUS1AB101-3011 23.10.2023-15.12.2023  5 cr  (AB1CQ, ...) +-
  Learning objectives

  Upon completion of the course:
  
  LO1: Student is able to define the process in becoming an entrepreneur and evaluate different available business forms and formalities.
  LO2: Understanding entrepreneurial approach, business mindset based on individual, organisation and society context
  LO3: Evaluate different entrepreneurial opportunities and business models with sustainability considerations e.g. circular economy.
  LO4: Promote entrepreneurial spirit through individual participation, group work and understanding team dynamics influence in start-up context
  LO5: The student realises the value and use of creating a useful business network both from an individual perspective and organisation´s view
  
  The aim: Learn to think like an entrepreneur and to solve real-world problems by creating something new. After a successful participation in the course, the student should be able to develop business model considerations in context of entrepreneurial process in starting up a business. In addition, the student will be able to present a new venture idea to potential decision makers. Student will understand the difference between intrapreneurship and entrepreneurship and develop skills in innovative thinking, considering both inside and outside a corporate frame.

  Starting level and linkage with other courses

  No previous studies needed and no binding connections to other courses

  Contents

  • The characteristics of an entrepreneur and intrapreneur
  • Analysis of business environment with emphasis on aviation
  • Introduction to forms of business in Finland
  • Process of founding a business
  • Making a business plan/business model
  • Permits/legal issues/investment
  • Pitching own business idea
  • Business model canvas and its components

  Assessment criteria

  Assessment criteria - grade 1

  Grade 1
  The student’s understanding of entrepreneurship key concepts is limited. Student’s level of skill in developing and in establishing a business, is below average. Her’s/his’ knowledge about the basic theoretical frameworks and business model is below average. Student’s attitude towards learning through participation in teamwork and conducting assignments, is below average. Her/his capability to analyze organizational practices that facilitate different types of businesses is limited.

  Assessment criteria - grade 3

  Grade 3
  The student has good entrepreneurial skills and understands components of establishing own business.
  S/he has a good knowledge of the basic theoretical frameworks and business model which is necessary in business set up. S/he has a good attitude towards learning through participation in teamwork and conducting assignments. S/he has a good self- and group critical thinking. S/he can objectively measure the success of business.

  Assessment criteria - grade 5

  Grade 5
  The student has excellent entrepreneurial skills in developing and in establishing both an innovative and viable business. S/he has excellent knowledge about the theoretical frameworks, business models and its application in practice. S/he has an excellent attitude towards learning through self-initiative and continuous and supportive participation in teamwork and in conducting assignments. S/he has an excellent measurements skills and analyses of business success.

  Further information

  This course might involve a project work commissioned by an external company.

  ---

  Teachers

  Thomas Sundman

  Campus

  Chongqing

  Teaching language

  English

  Timing

  23.10.2023 - 15.12.2023

  Enrollment

  12.06.2023 - 20.10.2023

  Groups

  • AB1CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Aviation Business Basics 2 BUS1AB102-3010 25.03.2024-17.05.2024  5 cr  (AB2CQ, ...) +-
  Learning objectives

  Upon completion of the course, the student is able to:
  LO1: Calculate and understand key financial metrics
  LO2: Assess basic financial statement information and understand drivers for corporate profitability.
  LO3: Calculate organisation´s key financial performance indicators (KPIs) and interpret these in business and aviation context
  LO4: Create visuals with the use of data in order to produce business development storylines
  
  The module advances project management, business mindset, ability to analyse macroeconomical influence on aviation business context. In addition, the implementation promotes the use of digital networking tools and the use of different data sources for industry and organisational analysis.

  Starting level and linkage with other courses

  No previous studies needed and no binding connections to other courses.

  Assessment criteria

  Assessment criteria - grade 1

  The student knows how to find data sources and organising both qualitative and quantitative data by choosing and using research and development methods when aided and guided by others. S/he has difficulties in evaluating, understanding and making calculations and evaluations based on given assignments. S/he has a limited ability to recognise data usage for driving business and building up narratives based on numerical analysis. S/he struggles with forming storylines with the help of data and environmental scanning tools. The student is able to identify revenue streams within the project scope with assistance. S/he understand geographical and customer segmentation with assistance. S/he is able to display only a poor level of revenue generation considerations and methods. The student participates in the project planning, implementation and evaluation with a minimal input. The student is able to operate only when the task and instructions are given and when s/he is aided by other students and the supervisors.

  Assessment criteria - grade 3

  The student is able to use data sources and organise data by choosing and using research and development methods. S/he is able to evaluate, understand and make calculations based on given metric assignments. S/he has a rather good ability to recognise data usage for driving business and building up narratives based on numerical analysis. The student is able to identify revenue streams within the project scope with assistance. S/he understand customer and geographical segmentation. S/he is able to display a moderately good level of revenue generation considerations and methods. S/he is able to form storylines by using environmental scanning tools and use information gathered from different data sources. The student participates independently and takes initiatives in group work regarding project planning, implementation and evaluation. The student is able to operate when tasks and instructions are given.

  Assessment criteria - grade 5

  A student that performs exemplary with excellence in this course is identified by consistently contributing in class discussions and indicates thorough preparation and analytical insight. The student interacts with the class, giving space for argumentation and room for fellow student opinions. S/he focuses on building understanding on the narrative at hand by contributing with opinions and insight. S/he is prepared, keeps deadlines, makes comments and references to the learning material, makes visible efforts in analysing and solving possible challenges and problematics. The exemplary student is able to use data sources and organise data by choosing and using research and development methods. S/he is able to evaluate, understand and make calculations based on given metrics performance assignments. S/he has an excellent ability to recognise data usage for driving business and building up narratives based on numerical analysis. The student is able to identify revenue streams within the project scope and form valuable storylines with help of environmental scanning tools by using different data information sources. S/he has profound understand regarding customer and geographical segmentation. S/he is able to display a good level of revenue generation considerations and methods. The student is able to operate when tasks and instructions are given. S/he is happy to take leadership, yet, possesses communication skills to create a positive group atmosphere. S/he understands concepts presented, and master the available tools applicable for analytical assessments.

  Further information

  This course might involve a project work commissioned by an external company.

  ---

  Teachers

  Thomas Sundman

  Campus

  Chongqing

  Teaching language

  English

  Timing

  25.03.2024 - 17.05.2024

  Groups

  • AB2CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Aviation Business Environment 1 OPE1AB101-3011 23.10.2023-15.12.2023  5 cr  (AB1CQ, ...) +-
  Learning objectives

  The module is a part of basic studies in Porvoo Campus competence-based curriculum and advances the understanding of the operational environment (for example stakeholders and ecosystem) within the aviation industry. The module advances also the value chain understanding, understanding basic functions of macroeconomics and global mindset.
  
  There are also other parallel implementations of this module with the same objectives yet with a different industry specific focus.

  Starting level and linkage with other courses

  The module has no prerequisites. This module is offered at the first semester.

  Contents

  Analysis of the operational environment and the stakeholders within the aviation industry
  Basics of macro and microeconomics
  Ecosystem, megatrends
  Regulation
  History of Aviation
  Future of Aviation
  Sustainability
  Digitalization

  Assessment criteria

  Assessment criteria - grade 1

  Grade 1
  The student has some understanding of the concept and the terminology of the operational environment. S/he uses only a few sources and needs assistance to find relevant information. S/he finds it challenging to analyse the operational environment. S/he is able to choose and use some research and development methods as well as digital tools when aided and guided by others. S/he can identify a few stakeholders and networks in both domestic and international markets. The student finds it challenging to work in an international team and/or global context. The student participates in the project planning, implementation and evaluation with a minimal input. The student is able to operate only when the task and instructions are given and when s/he is aided by other students and the supervisors.

  Assessment criteria - grade 3

  Grade 3
  The student understands and is able to define the concept and the terminology of the operational environment. S/he is able to search for relevant sources and use them independently. S/he is able to analyse the operational environment by choosing and using research and development methods as well as digital tools. S/he can identify and analyse the core stakeholders and networks in both domestic and international markets. The student is able to work in an international team and/or global context. The student participates in the project planning, implementation and evaluation independently and makes use of the advise available. The student is able to operate when the task and instructions are given.

  Assessment criteria - grade 5

  Grade 5
  The student understands and is able to define the concept and the terminology of the operational environment. S/he is able to search for relevant information actively and independently from versatile sources. The student is able to assess the reliability of the sources and use them with skill. S/he is able to analyse the operational environment by choosing and using relevant research and development methods as well as digital tools. S/he can identify and analyse the core stakeholders and networks in both domestic and international markets. The student works extraordinary well in an international team and/or global context. The student participates proactively and with goal-orientation in the project planning, implementation and evaluation. The student is able to operate proactively with an entrepreneurial mindset.

  Further information

  RECOGNISING AND VALIDATING PRIOR LEARNING (RPL)
  If students have acquired the required competence in previous work tasks, recreational activities or in other studies, they can show the competence with a demonstration and progress faster through their studies. More information can be asked from the instructor.
  
  CONNECTIONS TO BUSINESS LIFE
  Company visits, guest lecturers and workshops in cooperation with different companies and organisations.
  
  INTERNATIONALITY
  Possibility to work with international teams and instructors. Guest lecturers from international organisations and partner universities. International learning materials.

  ---

  Teachers

  Heini Noronen-Juhola

  Campus

  Chongqing

  Teaching language

  English

  Timing

  23.10.2023 - 15.12.2023

  Enrollment

  12.06.2023 - 20.10.2023

  Groups

  • AB1CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Aviation Business Environment 2 OPE1AB102-3010 25.03.2024-17.05.2024  5 cr  (AB2CQ, ...) +-
  Learning objectives

  The module is a part of basic studies in Porvoo Campus competence-based curriculum and advances the following competences: e.g., understanding of operational environment (e.g. stakeholders and networks) within the aviation industry. Furthermore, applying law and regulations to common situations in aviation. The module advances also value chain understanding, understanding basic functions of macroeconomics and global mindset.
  
  There are also other parallel implementations of this module with the same objectives yet with a different industry specific focus.

  Starting level and linkage with other courses

  The module has no prerequisites. This module is linked with all the level 1 modules of the Campus 2017 curriculum. This module, offered in Semester 1, is part 1 of the upcoming module, offered in Semester 2, with the similar name. The module contents will be implemented through semester projects.

  Contents

  Analysis of the operational environment within the aviation industry (1st and 2nd semester)
  Basics of macro and microeconomics (1st and 2nd semester)
  Legal environment (2nd semester)
  Digital environment (1st and 2nd semester)
  Core actors, organisations and networks operating in local, domestic and international markets with emphasis on the aviation industry (1st and 2nd semester)

  Assessment criteria

  Assessment criteria - grade 1

  The student has some understanding of the concept and the terminology of the operational environment. S/he uses only a few sources and needs assistance to find relevant information. S/he finds it challenging to analyse the operational environment. S/he is able to choose and use some research and development methods as well as digital tools when aided and guided by others. S/he can identify a few stakeholders and networks in both domestic and international markets. The student finds it challenging to work in an international team and/or global context. The student participates in the project planning, implementation and evaluation with a minimal input. The student is able to operate only when the task and instructions are given and when s/he is aided by other students and the supervisors.

  Assessment criteria - grade 3

  The student understands and is able to define the concept and the terminology of the operational environment. S/he is able to search for relevant sources and use them independently. S/he is able to analyse the operational environment by choosing and using research and development methods as well as digital tools. S/he can identify and analyse the core stakeholders and networks in both domestic and international markets. The student is able to work in an international team and/or global context. The student participates in the project planning, implementation and evaluation independently and makes use of the advice available. The student is able to operate when the task and instructions are given.

  Assessment criteria - grade 5

  The student understands and is able to define the concept and the terminology of the operational environment. S/he is able to search for relevant information actively and independently from versatile sources. The student is able to assess the reliability of the sources and use them with skill. S/he is able to analyse the operational environment by choosing and using relevant research and development methods as well as digital tools. S/he can identify and analyse the core stakeholders and networks in both domestic and international markets. The student works extraordinary well in an international team and/or global context. The student participates proactively and with goal-orientation in the project planning, implementation and evaluation. The student is able to operate proactively with an entrepreneurial mindset.

  ---

  Teachers

  Heini Noronen-Juhola

  Campus

  Chongqing

  Teaching language

  English

  Timing

  25.03.2024 - 17.05.2024

  Groups

  • AB2CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Customer Competence in Aviation Business 1 SAL1AB101-3011 25.03.2024-17.05.2024  5 cr  (AB2CQ, ...) +-
  Learning objectives

  The module is a part of basic studies in Porvoo Campus competency-based curriculum and advances the following competencies: e.g., customer understanding and service, understanding how to find and maintain customers, customer lifecycle, customer analysis, focus on customer behavior within the aviation industry. The module advances also communication and argumentation, active listening and rapport building and skillful communication. There are also other parallel implementations of this module with the same objectives yet with a different industry-specific focus.

  Starting level and linkage with other courses

  The module has no prerequisites. This module is linked with all the level 1 modules of the Campus curriculum. This module, offered in Semester 1, is part 1 of the upcoming module, offered in Semester 2, with a similar name. The module contents will be implemented through semester projects.

  Contents

  The content of this course is:
  Customer understanding and segmentation
  Customer needs and expectations
  Consumer behavior, buying, and decision-making processes
  Customer Journey and Touchpoints
  Customer Service in Aviation
  Customer Relationship management
  Basics of Marketing

  Assessment criteria

  Assessment criteria - grade 1

  The student understands how to find and maintain customers by choosing and using research and development methods when aided and guided by others. S/he has difficulties in evaluating different customer types and changing communication accordingly. S/he has a limited ability to recognize and follow customer needs as well as focus on customers' behavior. S/he is able to display only a poor level of customer orientation. The student participates in the project planning, implementation and evaluation with a minimal input. The student is able to operate only when the task and instructions are given and when s/he is aided by other students and the supervisors.

  Assessment criteria - grade 3

  The student understands how to find and maintain customers by choosing and using relevant research and development methods. S/he is able to evaluate customer types and change communication accordingly. S/he can recognise and follow customer needs as well as focus on customer experience. The student has a rather good ability to use different marketing communication channels. S/he is able display some level of customer orientation. The student participates in the project planning, implementation and evaluation independently and makes use of the advise available. The student is able to operate when the task and instructions are given.

  Assessment criteria - grade 5

  The student understands how to find and maintain customers by choosing and using relevant research and development methods. S/he is able to evaluate customer types and change communication accordingly. S/he can recognize and follow customer needs as well as focus on customer behavior in the Aviation environment. S/he knows the basics of marketing and is able to use different marketing communication channels. The student participates proactively and with goal-orientation in the project planning, implementation, and evaluation. The student is able to display an excellent customer-oriented mindset.

  Further information

  Connections to business life
  When possible, company visits, also during covid guest lecturers and workshops in cooperation with different companies and organizations.

  ---

  Teachers

  Jemina Kinnari

  Campus

  Chongqing

  Teaching language

  English

  Timing

  25.03.2024 - 17.05.2024

  Groups

  • AB2CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Customer Competence in Aviation Business 2 SAL1AB102-3010 23.10.2023-15.12.2023  5 cr  (AB3CQ, ...) +-
  Learning objectives

  The module is a part of basic studies in Porvoo Campus competence-based curriculum and advances the following competences: e.g., customer understanding and service, understanding how to find and maintaining customers, customer lifecycle, customer analysis, focus on customer experience within the aviation industry. The module advances also communication and argumentation, active listening and rapport building and skillful communication. There are also other parallel implementations of this module with the same objectives yet with a different industry specific focus.

  Starting level and linkage with other courses

  The module has no prerequisites. This module is linked with all the level 1 modules of the Campus 2017 curriculum. This module, offered in Semester 1, is part 1 of the upcoming module, offered in Semester 2, with the similar name. The module contents will be implemented through semester projects.

  Contents

  • Customer understanding (1st-2nd semester)
  • Tools to identify customer needs and expectations (1st-2nd semester)
  • Consumer behaviour (1st-2nd semester)
  • Customer journey (1st-2nd semester)
  • Customer experience management (1st-2nd semester)
  • Sales and marketing communication (with an aviation industry specific approach) (2nd semester)

  Assessment criteria

  Assessment criteria - grade 1

  The student understands how to find and maintain customers by choosing and using research and development methods when aided and guided by others. S/he has difficulties in evaluating different customer types and changing communication accordingly. S/he has a limited ability to recognise and follow customer needs as well as focus on customer experience. The student is able to use different sales and marketing communication channels only with assistance. S/he is able to display only a poor level of customer orientation. The student participates in the project planning, implementation and evaluation with a minimal input. The student is able to operate only when the task and instructions are given and when s/he is aided by other students and the supervisors.

  Assessment criteria - grade 3

  The student understands how to find and maintain customers by choosing and using relevant research and development methods. S/he is able to evaluate customer types and change communication accordingly. S/he can recognise and follow customer needs as well as focus on customer experience. The student has a rather good ability to use different sales and marketing communication channels. S/he is able display some level of customer orientation. The student participates in the project planning, implementation and evaluation independently and makes use of the advise available. The student is able to operate when the task and instructions are given.

  Assessment criteria - grade 5

  The student understands how to find and maintain customers by choosing and using relevant research and development methods. S/he is able to evaluate customer types and change communication accordingly. S/he can recognise and follow customer needs as well as focus on customer experience. S/he is able to use different sales and marketing communication channels. The student participates proactively and with goal-orientation in the project planning, implementation and evaluation. The student displays excellent customer oriented mindset and is able to develop business in a responsible manner.

  ---

  Teachers

  Jemina Kinnari

  Campus

  Chongqing

  Teaching language

  English

  Timing

  23.10.2023 - 15.12.2023

  Enrollment

  12.06.2023 - 20.10.2023

  Groups

  • AB3CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Customer Experience in Aviation Business Models BUS2AB202-3007 23.10.2023-31.12.2023  5 cr  (AB4, ...) +-
  Learning objectives

  The module advances the following competences: entrepreneurial thinking, analytical and strategic thinking, knowledge and analysis of customer experience in aviation, problem-solving skills, global business intelligence, financial and trend analysis, savvy use of digital tools and customer journey understanding. The module will focus both on airline business and airport business.

  Starting level and linkage with other courses

  The module is a part of professional studies in Porvoo Campus competence-based curriculum.

  Contents

  Customer journey
  Business models and operations, driven by customer experience
  Case studies of airlines, airports, cargo companies (focus on future trends in the context of current financial performance)
  Business plans for business models driven by customer experience (airline, airport, cargo) for a business plan competition;
  Modelling a supply chain for a commissioner, supply chain management, optimising supply management in airlines / airports / cargo
  Module portfolio (career oriented) with reflection

  Assessment criteria

  Assessment criteria - grade 1

  The student has a limited ability to analyse business operations. S/he has difficulties in recognising different business models and choosing appropriate models. S/he has difficulties with strategic thinking and problem solving. S/he is able to approach aviation business from the perspective of customer experience, to consider profitable business models and see the strategic connection between management of business operations and customer experience. S/he can take part in customer experience analysis only when aided by others. Her/his understanding of value chains and the customer journey along with customer experience driven business operations is very limited. The student can use digital tools, research and development methods only when the task and instructions are given and when aided by other students and the supervisors. The student has challenges with time management and submission of assignments/project work.

  Assessment criteria - grade 3

  The student is able to analyse business operations, recognise different business models and choose appropriate models rather well. S/he displays some strategic thinking and problem-solving skills from the perspective of customer experience, and can apply the knowledge to manage business operations from the perspective of customer experience. S/he can take part in customer experience analysis in team work. Her/his understanding of value chains and the customer journey along with customer experience driven business operations is reliable. The student can use a few digital tools, research and development methods. The student is able to operate when the task and instructions are given. The students submits assignments and project work on time.

  Assessment criteria - grade 5

  The student is able to analyse independently business operations, work with different business models and think strategically with problem-solving skills. S/he is able to use global business intelligence for decision-making from the perspective of customer experience. S/he can lead customer experience analysis in team work. Her/his understanding of value chains and the customer journey along with customer experience driven business operations is examplary for other students. Her/his understanding of value chains and business processes is excellent. The student can use versatile digital tools as well as choose and use relevant research and development methods. S/he has a business-oriented mindset with a focus on profitability. The students submits assignments and project work on time.

  ---

  Teaching methods and instruction

  It is possible to complete the Customer Experience in Aviation Business Models course entirely virtually, but during the course you will be offered the opportunity to attend the following online sessions:
  
  Start-up session:
  October 23, 2023 13:00-14:00
  
  Consultation session:
  November 13, 2023 13:00-14:00
  
  The course will open on Moodle on 23rd of October and, it includes independent study in an e-learning environment, the opportunity to participate in two online sessions and independent assignments which shall be returned by 30th of November 2023.

  Teachers

  Hanna Siltakorpi

  Campus

  Porvoo Campus

  Teaching language

  English

  Timing

  23.10.2023 - 31.12.2023

  Enrollment

  12.06.2023 - 20.10.2023

  Groups

  • AB4
  • AB4AVO
  • INSTRUCTED
  • VIRTUAL

  Alternative learning methods

  By agreement
  
  Recognising and validating prior learning (RPL)
  If students have acquired the required competence in previous work tasks, recreational activities or on another module or course, they can show the competence with a demonstration and progress faster through their studies.

  Seats

  15 - 100

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Bachelor of Business Administration (ENG)

•     Developing Human Resources in Aviation Business LEA2AB202-3006 21.08.2023-15.12.2023  5 cr  (AB4, ...) +-
  Learning objectives

  As a result of studies and practices student are expected to be able to demonstrate more advanced level of practice of:
  Analyse own and others’ development needs in leadership and make strategic plans for development
  practice self-management and leadership
  understand dynamics of effective teamwork and leadership principles and practice them
  use appropriate problem and conflict resolving techniques in teamwork
  recognize own and team potential and development opportunities and act upon them
  advance his/her team to effective performance and utilize the opportunities
  represent his/her team and organisation professionally and develop networks
  take appropriate roles (leader/follower) flexibly to advance team effectiveness

  Starting level and linkage with other courses

  The module is a part of professional studies in Porvoo Campus competence-based curriculum. Module is a continuation of Leading Human Resources and aims to advance the following competences: strategic and creative thinking in leadership, effective leadership, professional communication, cultural awareness, developmental leadership. The module will be integrated with other modules, projects and learning activities whenever possible.

  Contents

  Situational leadership
  Organisational behaviour, learning, and development
  Organisational change leadership
  Authentic leadership, employee advocacy
  Transformational Leadership
  Performance Leadership
  Responsible Leadership

  Assessment criteria

  Assessment criteria - grade 1

  The student knows how to form, motivate and lead diverse teams strategically when aided and guided by others. S/he understands how to develop people skills as well as organisational communication, both external and internal. The student is able to perform tasks according to given instructions when s/he is aided by other students and the supervisors.

  Assessment criteria - grade 3

  The student can form, motivate and lead diverse teams strategically . S/he is able to use an appropriate leadership and communication style when guided. S/he displays good people skills as well as professionalism in external and internal communication. The student is able to solve organisational challenges when the task and instructions are given. The student is able to use research and developmental methods to lead improved performance.

  Assessment criteria - grade 5

  The student excels in motivating and leading diverse teams strategically. S/he is able to choose an appropriate leadership and communication style. S/he shows people skills as well as professionalism in external and internal communication. The student is able to solve organisational challenges proactively. The student is able to choose and use relevant research and developmental methods.

  ---

  Teaching methods and instruction

  Developing Human Resources in Aviation Business in an online course including four sessions with following dates:
  On Thursdays 24.8., 14.9., 16.11., and 14.12. 2023 at 14:00 - 16:45

  Learning material and recommended literature

  Afsaneh Nahavandi: The art and science of leadership, Seventh edition, Pearson 2015
  Brian A. Griffith, Ethan B. Dunham: Working in Teams, Moving from High Potential to High Performance, SAGE 2015
  James G.Clawson: Level Three Leadership, Getting below The Surface, Fourth edition, Pearson 2009
  Gary Yukl: Leadership in Organisations, Prentice-Hall 2010 (2006)

  Teachers

  Hanna Siltakorpi

  Campus

  Porvoo Campus

  Teaching language

  English

  Timing

  21.08.2023 - 15.12.2023

  Enrollment

  12.06.2023 - 18.08.2023

  Groups

  • AB4
  • AB4AVO
  • ONLINE

  Alternative learning methods

  By agreement
  
  Recognising and validating prior learning (RPL)
  If students have acquired the required competence in previous work tasks, recreational activities or on another module or course, they can show the competence with a demonstration and progress faster through their studies.

  Seats

  15 - 80

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Bachelor of Business Administration (ENG)

•     Leading Human Resources in Aviation Business LEA2AB201-3010 23.10.2023-15.12.2023  5 cr  (AB3CQ, ...) +-
  Learning objectives

  As a result of the studies, the student will learn about self-leadership and essential leadership skills in work surroundings and utilize the dynamics of excellent teamwork leadership principles in practice. The student knows the company's personnel sector with all its functions and can communicate skillfully in the work community. The student can also use appropriate problem and conflict resolution skills and identify their own and the team's potential and development opportunities. Motivation theories are included in the learning objectives of this course. The goal of this course is also for the student to learn to advance their team to effective performance, take advantage of opportunities, and take flexible roles to promote team effectiveness.

  Starting level and linkage with other courses

  Starting level and linkage with other courses:
  Self and Team Leadership 1 and 2 are prerequisites, module is linked to other modules through projects and continues as Developing Human Resources in semester 4 with a developmental focus.

  Contents

  Contents:
  - Human resource management in a company
  - Well-functioning workplace
  - Basics of Great Leadership
  - Performance management and development
  - Team building, diversity, and teaming games
  - Recruitment process in a company
  - Outsourcing and other challenges in recruiting
  - How to make an application and an impressive cv
  - Interviews and practices
  - Motivation and motivational theories
  - Motivation in a workplace
  - Employee experience and leadership
  - Leadership communication
  - Conflict resolution
  - Internal communication and practices

  Assessment criteria

  Assessment criteria - grade 1

  Moderate level of understanding dynamics of teamwork and leadership and practicing them
  Moderate level of commitment to teamwork and contribution to outcomes
  Moderate level of demonstration of self and team leadership skills
  Some recognition of challenges of the team and teamwork and suggestion for improvement in modest level.

  Assessment criteria - grade 3

  A clear understanding of the theories and practicing of effective teamwork and leadership
  Good level of analysis and understanding of situational factors ineffective team leadership and their impact on organizations
  Good understanding of different roles in teamwork and practicing these roles appropriately and actively
  Recognition of team strengths and weaknesses of the team and having solution-oriented approach to challenges

  Assessment criteria - grade 5

  Excellent understanding of the theories and practicing of effective teamwork and leadership
  Excellent level of analysis and understanding of situational factors ineffective team leadership and their impact on organizations
  Excellent ability to take different roles in teamwork to advance goal achievement with a consideration to both organizational and individual goals
  Encouraging and supporting creativity and development of team members in a perfect balance
  Ability to change leadership and communication styles for different situations and do it in a constructive and motivating approach
  Able to inspire and motivate team members to reach the common goals

  ---

  Teachers

  Hanna Siltakorpi

  Campus

  Chongqing

  Teaching language

  English

  Timing

  23.10.2023 - 15.12.2023

  Enrollment

  12.06.2023 - 20.10.2023

  Groups

  • AB3CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Leading Sales and Business Development LEA2AB221-3009 21.08.2023-15.12.2023  10 cr  (AB4, ...) +-
  Learning objectives

  The module advances the following competences: leadership and management of sales teams, relationship building, sustainable value creation, strategy development. Moreover, the module advances ability to successfully set up and implement your own sales project.

  Starting level and linkage with other courses

  Students have completed the basic studies. The module is a part of professional studies in Porvoo Campus competence-based curriculum.

  Contents

  The module has four components:
  
  Opportunity identification
  Leading and managing sales teams
  Sales negotiations
  Business Development (Research/Benchmarking/ Implementation)

  Assessment criteria

  Assessment criteria - grade 1

  The students finds it difficult to analyse the business environment to identify business opportunities in the market. With help the student can identify and develop solution to customer needs. S/he can plan and manage a sales process on a real-life project on a basic level. The student has some insight in using suitable sales management tools and leading a team to success. S/he has basic negotiation and communication skills. The student is able to work as a member of a sales team and contribute to the overall results with guidance.

  Assessment criteria - grade 3

  The student can analyse the business environment to identify business opportunities in the market. The student can use the right tools to identify customer needs and develop solutions for the customers. S/he knows how to manage a sales process on a real-life project. The student has good insight in using suitable sales management tools and leading a team to success. S/he shows good negotiation and communications skills. S/he can work responsibly as a team member and shows initiative in reaching the common goal efficiently. S/he displays a broad range of work-life related competences.

  Assessment criteria - grade 5

  The student can analyse the business environment to identify business opportunities in the market in a professional manner. The student professionally uses the right tools to identify customer needs and develop solutions for the customers. S/he has very good command of how to manage a sales process on a real-life project. The student has excellent insight in using suitable sales management tools and shows great input for leading the team to success. S/he shows excellent negotiation and communications skills. S/he has professional skills to work as a team member and shows extraordinary initiative in reaching the common goal. S/he displays a broad range of work-life related competences and makes efficient use of them.

  ---

  Teachers

  Ari Soinola

  Campus

  Porvoo Campus

  Teaching language

  English

  Timing

  21.08.2023 - 15.12.2023

  Enrollment

  12.06.2023 - 18.08.2023

  Groups

  • AB4
  • AB4AVO
  • ONLINE

  Seats

  15 - 80

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 10 cr

  Unit

  Bachelor of Business Administration (ENG)

•     Leading Sales and Business Development LEA2AB221-3010 23.10.2023-15.12.2023  5 cr  (AB5CQ, ...) +-
  Learning objectives

  The module advances the following competences: leadership and management of sales teams, relationship building, sustainable value creation, strategy development. Moreover, the module advances ability to successfully set up and implement your own sales project.

  Starting level and linkage with other courses

  Students have completed the basic studies. The module is a part of professional studies in Porvoo Campus competence-based curriculum.

  Contents

  The module has four components:
  
  Opportunity identification
  Leading and managing sales teams
  Sales negotiations
  Business Development (Research/Benchmarking/ Implementation)

  Assessment criteria

  Assessment criteria - grade 1

  The students finds it difficult to analyse the business environment to identify business opportunities in the market. With help the student can identify and develop solution to customer needs. S/he can plan and manage a sales process on a real-life project on a basic level. The student has some insight in using suitable sales management tools and leading a team to success. S/he has basic negotiation and communication skills. The student is able to work as a member of a sales team and contribute to the overall results with guidance.

  Assessment criteria - grade 3

  The student can analyse the business environment to identify business opportunities in the market. The student can use the right tools to identify customer needs and develop solutions for the customers. S/he knows how to manage a sales process on a real-life project. The student has good insight in using suitable sales management tools and leading a team to success. S/he shows good negotiation and communications skills. S/he can work responsibly as a team member and shows initiative in reaching the common goal efficiently. S/he displays a broad range of work-life related competences.

  Assessment criteria - grade 5

  The student can analyse the business environment to identify business opportunities in the market in a professional manner. The student professionally uses the right tools to identify customer needs and develop solutions for the customers. S/he has very good command of how to manage a sales process on a real-life project. The student has excellent insight in using suitable sales management tools and shows great input for leading the team to success. S/he shows excellent negotiation and communications skills. S/he has professional skills to work as a team member and shows extraordinary initiative in reaching the common goal. S/he displays a broad range of work-life related competences and makes efficient use of them.

  ---

  Teachers

  Ari Soinola

  Campus

  Chongqing

  Teaching language

  English

  Timing

  23.10.2023 - 15.12.2023

  Enrollment

  12.06.2023 - 20.10.2023

  Groups

  • AB5CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Learning Camp 1 – Learn to learn INS1PO101-3043 16.10.2023-15.12.2023  5 cr  (AB1CQ, ...) +-
  Learning objectives

  This is the very first module that the students have in their studies
  It is common for all the degree programmes and it’s taught in English
  It enhances the following competences of the competence based curriculum:
  • goal orientation • integrity and responsible behavior • understanding of different learning styles • agile and professional attitude
  • self reflection skills and critical thinking • cultural awareness / global mindset • expressing oneself, listening and understanding others

  Starting level and linkage with other courses

  The module is aimed for the beginning of the studies being the very first module of studies. Hence it has no prerequisites.

  Contents

  • inquiry learning strategies
  • setting goals and milestones
  • group activities with group dynamics elements
  • orientation to ICT-tools and digital platforms of Porvoo Campus
  • Haaga-Helia guidelines for writing reports
  • business etiquette and ethics of Porvoo Campus
  • global mindset

  Assessment criteria

  Assessment criteria - grade 1

  The student is able to set personal goals to be followed and reflected upon incoming camps with guidance. S/he has a rather limited picture of the upcoming studies and her/his ability to work in an international environment. The student has a limited understanding of the Porvoo Campus learning culture and methods. S/he has difficulties in using the basic tools and platforms needed in studies. The student has difficulties with expressing oneself and understanding others. The student has a very limited ability to analyse and reflect upon him/herself as a learner. S/he displays some ability to plan the following semester together with peers and supervisors. The student is able to evaluate earlier plans and make some adjustments only when offered external assistance and support. The student participates in the project planning, implementation and evaluation with a minimal input. The student requires extra support from peers and supervisors in order to complete tasks.

  Assessment criteria - grade 3

  The student is able to set a few personal goals to be followed and reflected upon incoming camps. S/he has a rather good picture of the upcoming studies and is able to work in an international environment. The student understands the Porvoo Campus learning culture and methods rather well. S/he is able to use the basic tools and platforms needed in studies. The student is able to express oneself and understand others. The student is able to analyse and reflect upon him/herself as a learner. S/he is able to plan the following semester together with peers and supervisors. The student is able to evaluate earlier plans and make some adjustments. The student participates in the project planning, implementation and evaluation independently and makes use of the advise available.The student is able to operate when the task and instructions are given.

  Assessment criteria - grade 5

  The student is able to set personal goals to be followed and reflected upon incoming camps. S/he has a clear picture of upcoming studies and working in an international environment. The student understands the Porvoo Campus learning culture and methods. S/he is able to use the basic tools and platforms needed in studies. The student is able to express oneself and understand others. The student has an excellent ability to analyse and reflect upon him/herself as a learner. S/he is able to plan and contribute towards the following semester together with peers and supervisors. The student is able to evaluate earlier plans and make adjustments. The student participates proactively and with goal-orientation in the project planning, implementation and evaluation. The student is able display a goal-oriented mindset and professional attitude.

  Further information

  Responsible teachers:
  Mari Austin
  Maria Ruohtula

  ---

  Teachers

  Pia Kiviaho-Kallio

  Campus

  Chongqing

  Teaching language

  English

  Timing

  16.10.2023 - 15.12.2023

  Groups

  • AB1CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Learning Camp 2 – Development methods INS1PO102-3032 18.03.2024-17.05.2024  5 cr  (AB2CQ, ...) +-
  Learning objectives

  The module advances the following competences: goal orientation, business thinking, understanding of the role of research in business processes, analysing skills, academic writing and presentation skills, critical thinking, self-reflection and savvy use of digital tools. The module is closely linked with the other modules throughout the studies.

  Starting level and linkage with other courses

  The module is a part of basic studies in Porvoo Campus competence-based curriculum.

  Contents

  Research process
  Secondary data sources
  Types of research
  Qualitative and quantitative data collection methods
  Data analysis methods
  Digital tools used in data collection and reporting
  Academic writing and reporting

  Assessment criteria

  Assessment criteria - grade 1

  The student has a limited picture of the research approaches and has difficulties in naming qualitative and quantitative data collection methods. The student shows some ability to collect the data needed for the research, but needs assistance and support in organising and analysing the material. The student participates in the project planning, implementation, reporting and evaluation with a minimal input. The student requires extra support from peers and supervisors in order to complete tasks.

  Assessment criteria - grade 3

  The student is familiar with the research approaches and can explain and provide practical examples of qualitative and quantitative data collection methods. The student is able to design and implement the data collection so that the material is fairly comprehensive and representative, as well as to analyze the data appropriately and carefully so that conclusions can be drawn. The student participates in the project planning, implementation, reporting and evaluation independently and makes use of the advise available. The student is able to operate when the task and instructions are given.

  Assessment criteria - grade 5

  The student is familiar with the research approaches and is able to assess the suitability of different data collection methods for different research tasks. The student is able to design and implement the data collection so that the material is comprehensive, representative and reliable, and to analyze the data appropriately and carefully so that it is possible to make meaningful and justified conclusions. The student participates proactively and with goal-orientation in the project planning, implementation, reporting and evaluation. The student is able display a goal-oriented mindset and professional attitude.

  ---

  Teaching methods and instruction

  Learning takes place in online classes, independent studies, teamwork and online-studies.
  The assessment of one’s own learning.

  Learning material and recommended literature

  - E-books and online articles
  - Online tutorials
  - Companies’ web-portals
  - Industry related reports and statistics
  - Relevant media, news agencies, quality press, etc.
  Social networking tools
  - Instructors’ own materials, materials produced by students.
  Recommended Literature
  - Ojasalo, K., Moilanen, T. & Ritalahti J. 2014:
  Methods for Development Work. New kind of competence in business operations
  - Creswell, J.W (2003) “Research Design” Qualitative, Quantitative, and Mixed
  Methods. Approaches. Second edition
  - Miles, M.B. and Huberman, A.M (1988 or 1994): Qualitative Data Analysis: an
  expanded sourcebook. SAGE Publications Books

  Teachers

  Evariste Habiyakare, Pia Kiviaho-Kallio

  Campus

  Chongqing

  Exam dates and re-exam possibilities

  Moodle exam date: 11.05.2023
  
  Re-exam date: To be confirmed later

  Teaching language

  English

  Internationality

  Participants and lecturers are international. International learning materials. International case studies. International articles and videos

  Timing

  18.03.2024 - 17.05.2024

  Learning assignments

  participants are expected to participate actively in online classes
  Students will be divided into different groups of max 5. Each group will get a small research project.
  The group will use one or several research methods and will write a short final report at the end.
  In addition, each group will have time to present own final results in a plenary online session.
  Detailed instructions are posted in Moodle.

  Content scheduling

  20.03.2023 : Introduction to the course and to research process
  21.03.2023 : Introduction to quantitative research methods and to assignments
  23.03.2023 : Introduction to the role of theory in research and how to finding sources for own project
  24.03.2023 : Qualitative data collection methods: Planning and conducting Interviews and focus groups
  30.03.2023 : Qualitative data collection methods: Observations and Ethnography
  13.04.2023 : Qualitative data analysis process
  20.04.2023 : Qualitative Data analysis : Documents and text analysis
  27.04.2023 : Research and Ethical consideration
  Reliability and validity of research and results
  11.05.2023 : Individual Moodle exam
  Final presentations own project in groups
  25.05.2023 Final presentation and course feedback

  Groups

  • AB2CQ
  • ONLINE

  Alternative learning methods

  If students have acquired the required competence in previous work tasks, recreational activities or other courses, they may show the competence with a demonstration and progress faster through their studies. More information and instructions for recognizing and validating prior learning (RPL) should be discussed with the responsible teachers.

  Seats

  15 - 60

  Further information

  The course will be assessed on a scale of 0-5
  Following will be assessed:
  - Participation and activity
  - Research report
  - Presentations skills
  - Final Moodle exam

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Learning Camp 3 – Service design INS2PO201-3027 16.10.2023-15.12.2023  5 cr  (AB3CQ, ...) +-
  Learning objectives

  The goal of this module is to learn 21st century skills: collaboration, critical thinking and complex problem-solving, creativity and communication. - through Google Design Sprint
  
  The module advances the following competences: ability to use relevant development methods, critical approach to information and sources, financial and trend analysis, problem-solving skills, communication and argumentation, ethical thinking, self-reflection skills and presentation skills and savvy use of digital tools.

  Starting level and linkage with other courses

  The module is closely linked with the other learning camps and modules throughout the studies.

  Contents

  stages of development process
  development methods
  digital tools and methods for data collection and analysis
  professional communication
  academic writing and reporting
  personal study coaching

  Assessment criteria

  Assessment criteria - grade 1

  Grade 1
  The student has a vague picture of the different stages of a development process and is able to plan and implement the process with guidance. S/he has a limited understanding of the characteristics and usability of different development methods. The student is able to choose the relevant method for the task at hand and justify the reasoning for the selection only when aided by others. S/he has difficulties in using the digital tools needed for data collection and analysis. The student has a limited aility to communicate the results of the development process to the commissioner and other relevant audiences. S/he participates in the planning, implementation and evaluation with a minimal input. The student requires extra support from peers and supervisors in order to complete tasks. S/he needs encouragement and external support to start the thesis process.

  Assessment criteria - grade 3

  Grade 3
  The student has a fairly clear picture of the different stages of a development process and is able to plan and implement the process quite well. S/he understands the characteristics and usability of different development methods rather well. The student is able to choose the relevant method for the task at hand and justify the reasoning for the selection to some extent. S/he has a relatively good ability to use the digital tools needed for data collection and analysis. The student is able to communicate the results of the development process quite effectively to the commissioner and other relevant audiences. The student participates in the planning, implementation and evaluation independently and makes use of the advise available. S/he displays an ability to start the thesis process. The student is able to operate when the task and instructions are given.

  Assessment criteria - grade 5

  Grade 5
  The student has a clear picture of the different stages of a development process and is able to plan and implement the process exceptionally well. S/he understands the characteristics and usability of different development methods. The student is able to choose the relevant method for the task at hand and justify the reasoning for the selection. S/he has an excellent ability to use the digital tools needed for data collection and analysis. The student is able to communicate the results of the development process effectively to the commissioner and other relevant audiences. S/he participates proactively in the planning, implementation and evaluation. The student displays a goal-oriented mindset and professional attitude as well as a clear orientation towards starting the thesis process.

  ---

  Teachers

  Annika Konttinen, Niina Moilanen

  Campus

  Chongqing

  Teaching language

  English

  Timing

  16.10.2023 - 15.12.2023

  Groups

  • AB3CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Learning Camp 4 – Orientation to thesis writing INS2PO202-3044 18.03.2024-17.05.2024  5 cr  (AB4CQ, ...) +-
  Learning objectives

  The module is a part of professional studies in Porvoo Campus competence-based curriculum. The module advances the following competences: ability to choose a suitable thesis project, and justify relevant research approaches as well as development methods in thesis writing including critical and ethical thinking. Furthermore, Learning Camp 4 strengthens the student’s academic communication skills.

  Starting level and linkage with other courses

  The student has completed the first year of basic studies. The module is a part of professional studies in Porvoo Campus competence-based curriculum.

  Contents

  Orientation to thesis writing
  Finding a thesis project
  The thesis process
  Research and development methods
  Research, diary, portfolio theses and theses of product type
  Ethics in thesis process
  Presentation of research data in reporting
  Thesis assessment criteria
  Literature review
  Categories of literature
  Literature search
  Critical thinking
  Academic English/Finnish/Swedish
  Writing process and techniques
  Grammar, text style and structure

  Assessment criteria

  Assessment criteria - grade 1

  The student has some understanding of how to write a report in an academic way. The student has a vague picture of the thesis process and is able to plan the process with guidance. S/he is able to write a basic knowledge base and apply Haaga-Helia reporting instructions in a limited way. The student has some understanding of the difference between theses of research and product type and the usability of different development methods. The student understands to some extent the importance of ethics in research and development work. S/he has some insights into how a thesis is assessed.

  Assessment criteria - grade 3

  The student is able to write a report in an academic way. The student has a realistic picture of the thesis process and is able to plan the process independently. S/he is able to write an informative knowledge base and is able to apply Haaga-Helia reporting instructions well. The student understands the difference between a thesis of product and research type and the usability of different research and development methods. The student can discuss the importance of ethics in research and development work. S/he has a good insight into how a thesis is assessed and can to some extent apply this insight on an existing thesis.

  Assessment criteria - grade 5

  The student has an extensive view of the thesis process and is able to plan and start the process independently. S/he is able to write an extensive knowledge base with discourse between the sources and is able to follow Haaga-Helia reporting instructions in an excellent way. The student has a real understanding of the difference between a thesis of product and research type. S/he can assess the suitability of different research and development methods and argue for what data collection method could be applied in different projects. The student has a knowledge about the importance of ethics in in research and development work. S/he has a good insight into how a thesis is assessed and can assess an existing thesis bases on the assessment criteria.

  ---

  Teachers

  Annika Konttinen, Niina Moilanen

  Campus

  Chongqing

  Teaching language

  English

  Timing

  18.03.2024 - 17.05.2024

  Groups

  • AB4CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Learning Camp 4 – Orientation to thesis writing INS2PO202-3045 21.08.2023-17.05.2024  5 cr  (NONSTOP, ...) +-
  Learning objectives

  The module is a part of professional studies in Porvoo Campus competence-based curriculum. The module advances the following competences: ability to choose a suitable thesis project, and justify relevant research approaches as well as development methods in thesis writing including critical and ethical thinking. Furthermore, Learning Camp 4 strengthens the student’s academic communication skills.

  Starting level and linkage with other courses

  The student has completed the first year of basic studies. The module is a part of professional studies in Porvoo Campus competence-based curriculum.

  Contents

  Orientation to thesis writing
  Finding a thesis project
  The thesis process
  Research and development methods
  Research, diary, portfolio theses and theses of product type
  Ethics in thesis process
  Presentation of research data in reporting
  Thesis assessment criteria
  Literature review
  Categories of literature
  Literature search
  Critical thinking
  Academic English/Finnish/Swedish
  Writing process and techniques
  Grammar, text style and structure

  Assessment criteria

  Assessment criteria - grade 1

  The student has some understanding of how to write a report in an academic way. The student has a vague picture of the thesis process and is able to plan the process with guidance. S/he is able to write a basic knowledge base and apply Haaga-Helia reporting instructions in a limited way. The student has some understanding of the difference between theses of research and product type and the usability of different development methods. The student understands to some extent the importance of ethics in research and development work. S/he has some insights into how a thesis is assessed.

  Assessment criteria - grade 3

  The student is able to write a report in an academic way. The student has a realistic picture of the thesis process and is able to plan the process independently. S/he is able to write an informative knowledge base and is able to apply Haaga-Helia reporting instructions well. The student understands the difference between a thesis of product and research type and the usability of different research and development methods. The student can discuss the importance of ethics in research and development work. S/he has a good insight into how a thesis is assessed and can to some extent apply this insight on an existing thesis.

  Assessment criteria - grade 5

  The student has an extensive view of the thesis process and is able to plan and start the process independently. S/he is able to write an extensive knowledge base with discourse between the sources and is able to follow Haaga-Helia reporting instructions in an excellent way. The student has a real understanding of the difference between a thesis of product and research type. S/he can assess the suitability of different research and development methods and argue for what data collection method could be applied in different projects. The student has a knowledge about the importance of ethics in in research and development work. S/he has a good insight into how a thesis is assessed and can assess an existing thesis bases on the assessment criteria.

  ---

  Teachers

  Annette Toivonen

  Campus

  Porvoo Campus

  Teaching language

  English

  Timing

  21.08.2023 - 17.05.2024

  Enrollment

  28.05.2023 - 31.03.2024

  Groups

  • NONSTOP
  • AB4
  • AB4AVO
  • PO4
  • VIRTUAL
  • EXCH

  Seats

  15 - 100

  Degree Programme

  ABBA Degree Programme in Aviation Business, POMO Degree Programme in Tourism, VIMA Degree Programme in Sales and Visual Marketing, TEMPO Degree Programme in Tourism Event and Management, LIIPO Degree Programme in Business Management

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Bachelor of Business Administration (ENG)

•     Managing Aviation Business Operations BUS2AB201-3011 25.03.2024-17.05.2024  5 cr  (AB4CQ, ...) +-
  Learning objectives

  The module advances the following competences: analytical and strategic thinking, knowledge and analysis of aviation business operations, problem-solving skills, global business intelligence, understanding structural changes in the aviation industry, savvy use of digital tools and customer journey understanding. The module will focus both on airline business and airport business.

  Contents

  When choosing managing aviation business operations course you will learn about following topics:
  Growth and changes in the global airline industry
  Different airline markets and alliances
  Consolidations and partnerships in the aviation industry
  Airline business models and operations
  Measuring airline performance and gore competences
  Case studies of airlines and different airline business models

  ---

  Teachers

  Hanna Siltakorpi

  Campus

  Chongqing

  Teaching language

  English

  Timing

  25.03.2024 - 17.05.2024

  Groups

  • AB4CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Marketing and Sales in Aviation Business SAL2AB201-3010 25.03.2024-17.05.2024  5 cr  (AB4CQ, ...) +-
  Learning objectives

  The course aims at developing marketing and sales understanding. After a successful participation of the course the participant should have proficiency in:
  
  -Understanding sales and marketing key functions and processes in aviation business development context
  -Evaluating customer segments, sales and marketing channels, pricing, and product creation for strategy considerations
  -Analysing airline customer journey and are able to future develop the journey within changing business environment
  -Creating and justify sales and marketing plans
  -Critically evaluate sales and marketing performance and make future recommendations
  
  Aviation has been at the fore front of digital transformation and development for over twenty years, and its impact to how airlines sell and market their products is indisputable. Succeeding in sales and marketing strategies and actions are crucial in this highly competitive industry. During this implementation, students will explore the business environment for a chosen airline and develop strategies to advance sales and marketing goals. You will investigate airline customer journey from sales, service, communication, and marketing perspective, knowing that today’s passengers are always in the journey loop. You will assess questions such as: How company strategy will impact marketing and sales strategy? Which customer segments to focus on and develop products for? How to measure marketing performance? By the end of the course, you will be able to identify sales and marketing opportunities, and make plans to accelerate airline commercial performance.

  Starting level and linkage with other courses

  The module is a part of professional studies in Porvoo Campus competence-based curriculum. The module advances the following competences: distribution and sales, customer experience, sales and services in global markets, solution oriented selling, customer value propositions, marketing, effective presentations.

  Contents

  Market Research and Analysis
  Project Management
  Market plan and budget considerations
  Customer Experience and Customer Journey
  Channel Management
  Customer Contacts
  Sales Communication & Customer Relationship Management
  Value Proposition

  Assessment criteria

  Assessment criteria - grade 1

  (Basic knowledge, completes given tasks and assignments on a satisfactory level)
  You are able to understand and interpret the basic principles of marketing and sales, through listing and formulating the essential considerations. In addition, you can calculate and present marketing and sales KPIs and variables. Moreover, you can apply and reflect basic strategy frame and present considerations in your marketing and sales plan.

  Assessment criteria - grade 3

  Good (You have Comprehensive knowledge, and are expected to compare and link course concepts. You have completed given tasks and assignments on a good level, showing positive attitude through participating in some discussions, and makes visible efforts in analysing and solving possible challenges and problematics.)
  
  You can apply and interpret the basic principles of marketing and sales and can benefit to business considerations through various KPIs assessment. In addition, you can not only calculate essential marketing and sales KPIs, but discuss and analyse different variables impacting performance evaluation. Moreover, you are able to critically evaluate a marketing and sales report applied with adequate variable considerations. Furthermore, you can interpret, asses and present different considerations in a structured marketing and sales plan report and presentation.

  Assessment criteria - grade 5

  Excellent: (In addition to finalising all given tasks with exemplary results, you can widely build knowledge by demonstrating comprehensive use of course concepts. You consistently contribute in discussions, indicate thorough preparation and elaborate on analytical insight and conclusions. You have a distinguished level of problem-solving skills, and an innovative mindset for analytical assessments. You can cooperate responsibly and constructively in a professional manner and take others views into consideration.)
  
  You can apply and interpret the principles of marketing and sales for driving initiatives in the field. You can formulate the essential KPIs and develop business based on the analysis. You possess skills in independently applying insights of marketing and sales as part of commercial consideration context. Moreover, you are able to visually illustrate, with the help of qualitative and quantitative data, how to develop business activities through several variables influencing marketing and sales. Furthermore, you can clearly create, asses and present key considerations through a well formulated marketing and sales plan report and presentation it in an innovative manner.

  ---

  Teachers

  Thomas Sundman

  Campus

  Chongqing

  Teaching language

  English

  Timing

  25.03.2024 - 17.05.2024

  Groups

  • AB4CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Self and Team Leadership 1 LEA1AB101-3010 23.10.2023-15.12.2023  5 cr  (AB3CQ, ...) +-
  Learning objectives

  The module is a part of basic studies in Porvoo Campus competence-based curriculum and advances the following competences: e.g., self-reflection and management, future work life skills, time and stress management, integrity and responsible behaviour, professional communication and career orientation. There are also other parallel implementations of this module with the same objectives yet with a different industry specific focus.

  Starting level and linkage with other courses

  The module has no prerequisites. This module is linked with all the level 1 modules of the Campus 2017 curriculum. This module, offered in Semester 1, is part 1 of the upcoming module, offered in Semester 2, with the similar name. The module contents will be implemented through semester projects.

  Contents

  team work and team building (1st and 2nd semester)
  multiculturalism (1st and 2nd semester)
  time management (1st and 2nd semester)
  professional communication and ICT tools (1st and 2nd semester)
  project management (1st and 2nd semester)
  self-reflection (1st and 2nd semester)
  feedback (1st and 2nd semester)
  networking (1st and 2nd semester)
  employability and employment opportunities (2nd semester)
  personal branding and social media presence (2nd semester)

  Assessment criteria

  Assessment criteria - grade 1

  The student is able to practice self-reflection with guidance. The student displays limited time-management and stress management skills. The student has difficulties in giving and receiving feedback. S/he has limited sensitivity towards personal and cultural differences and difficulties in adapting to the respective environment. The student participates in the project planning, implementation and evaluation with a minimal input. The student needs support in finding motivation.

  Assessment criteria - grade 3

  The student is able to practice self-reflection and critical thinking at some level. The student displays some time-management and stress management skills. The student is able to give and receive feedback. S/he understands personal differences and multicultural environments and adapts to the respective environment at some level. The student participates in the project planning, implementation and evaluation independently and makes use of the advise available. The student is goal-oriented and self-driven to a certain extent.

  Assessment criteria - grade 5

  The student is able to practice self-reflection and critical thinking. The student displays time-management and stress management skills. S/he is self-disciplined and self-motivated. The student is able to give and receive constructive feedback. S/he understands personal differences and multicultural environments and adapts to the respective environment. The student participates proactively and with goal-orientation in the project planning, implementation and evaluation. The student displays a career and goal-oriented mindset.

  ---

  Teachers

  Ari Etelävuori

  Campus

  Chongqing

  Teaching language

  English

  Timing

  23.10.2023 - 15.12.2023

  Enrollment

  12.06.2023 - 20.10.2023

  Groups

  • AB3CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Self and Team Leadership 2 LEA1AB102-3010 25.03.2024-17.05.2024  5 cr  (AB4CQ, ...) +-
  Teachers

  Ari Etelävuori

  Campus

  Chongqing

  Teaching language

  English

  Timing

  25.03.2024 - 17.05.2024

  Groups

  • AB4CQ
  • ONLINE

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Thesis Phase 1 THE7HH801-3036 23.10.2023-31.07.2024  5 cr  (AB5CQ, ...) +-
  Learning objectives

  Upon completion of the module, the student is able to
  
  • Know different stages of the thesis process
  • Know the aim of her/his thesis
  • Search for information in a variety of reliable sources.
  • Define the key concepts of her/his thesis.
  • Create a realistic schedule for her/his thesis
  • Know requirements and the basic structure of the thesis.
  • plan a research-based development project outline.

  Starting level and linkage with other courses

  Studies specified by the degree.

  Contents

  • Thesis at Haaga-Helia
  • Thesis process and progress in Wihi
  • Student’s role and responsibilities during the thesis process
  • Confidentiality in theses
  • Content and extent of the thesis
  • Content and extent of a research-based development project
  • Source information search, reliable information and critical evaluation of them.
  • Formal referencing
  • Selection criteria for research and innovation methods
  • Thesis reporting according to Haaga-Helia reporting guidelines
  • Self management during the thesis process.

  Assessment criteria

  Assessment criteria - grade 1

  See thesis assessment criteria in haaga-helia.fi

  Assessment criteria - grade 3

  See thesis assessment criteria in haaga-helia.fi

  Assessment criteria - grade 5

  See thesis assessment criteria in haaga-helia.fi

  ---

  Learning material and recommended literature

  - Thesis page on haaga-helia.fi
  -Handouts in Moodle

  Teachers

  Ari Soinola, Thomas Sundman, Heini Noronen-Juhola

  Campus

  Chongqing

  Teaching language

  English

  Timing

  23.10.2023 - 31.07.2024

  Groups

  • AB5CQ
  • AB6CQ

  Seats

  15 - 100

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Commercial and International Services​​ Commercial

•     Work Placement PLA6PO104-3009 01.08.2023-31.07.2024  30 cr  (AB5) +-
  Learning objectives

  The students learn to develop their professional skills and to link their academic studies with real-life work practices and is able to evaluate and develop their workplace environment. Work placement is assessed as pass (H=accepted) or fail. Please see MyNet for further information.

  Starting level and linkage with other courses

  The student has successfully completed 120 ECTS.

  Contents

  Work placement period is one uninterrupted period or several shorter ones. Work placement can be full-time or part-time work with a minimum of 20 h/week. A students submits a written work placement notification (application) to the work placement coordinator. Work placement comprises the following:
  • Participation in a placement info meeting before work placement.
  • Contact with the work placement advisor (lecturer) before and during the placement.
  • Placement period in an approved company or organization.
  • Keeping a learning log.
  • Submitting a written or an oral placement report with the required attachments and submitting the required documents to the advisor.
  • Giving feedback on the learning platform or submitting a Work Placement Abroad –student report

  ---

  Teachers

  Hanna Siltakorpi

  Campus

  Chongqing

  Teaching language

  English

  Timing

  01.08.2023 - 31.07.2024

  Groups

  • AB5

  Seats

  15 - 60

  Degree Programme

  ABBA Degree Programme in Aviation Business

  Evaluation scale

  H-5

  Credits

  • 30 cr

  Unit

  Bachelor of Business Administration (ENG)

Academic year 2024 - 2025

There is no implementations attached to this degree programme.