SEBBA Degree Programme in Business Service Solutions and Languages - Study guide

SEBBA Degree Programme in Business Service Solutions and Languages
Bachelor of Business Administration, 210 ECTS

Bachelor of Business Administration

Programme
Curricula
Implementations

Academic year 2022 - 2023

Building Communication Competence and Confidence COM4LE201-3005 27.03.2023-19.05.2023 5 cr (LS4A, ...) +-
Learning objectives

After completing the course the Student
is able to describe and differentiate different communication skills needed in working life
is able to adjust communication style (overbally and in writing) for different purposes
is self-aware and able to recognize own strengths and weaknesses related to worklife communication in a global context
is familiar with the different domains of communication and marketing and the skills and competences required for different roles in those

Starting level and linkage with other courses

No prerequisites but basic understanding of communication and marketing terminology is recommended.

Contents

(Interpersonal) Communication as a competence
Communication skills in working life and work communities
Language skills and cultural intelligence in communication
Diversity, equity and inclusion
Dialogue and feedback
Conflict Managament
Communication as profession
Personal Branding

Assessment criteria

Assessment criteria - grade 1

Student is able to describe and differentiate different communication skills needed in working life
Student is self-aware and able to analyse own skills and competences
Student is able to name and describe various communication / marketing related professions in the current business environment

Assessment criteria - grade 3

In addition to achieving the competences and skills for Grade 1, the student can set targets and actively seeks to develop own communications.
The student can apply conceptual thinking into to course assignments and activities.
Student has positive attitude learning towards learning and team work

Assessment criteria - grade 5

In addition to achieving the mentioned competences and skills for Grade 3, the student actively seeks and is able to give and receive feedback in a constructive manner.
The student has proactive and positive attitude, takes responsibility and contributes to group work in an excellent manner and demonstrates high level of activeness and motivation in completing tasks and assignments.

Teaching methods and instruction

The course is very interactive in nature and the weeks all have a following structure:
Introduction to the weekly theme on Wednesdays (teacher(s)present
Followed by team / individual practice on Thursdays (no teacher)

About 2/3 of the course grade will be based on classroom activity on Wednesdays and assignments done during Thursdays.

Questions about the course preferably by email but you can also contact teacher's by phone: Mirka Sunimento's number is +358 40 544 7397. If I don't answer the call, please leave a message so I can call you back.

Learning material and recommended literature

Learning material provided by lecturer and acquired by the students.

Teachers

Inara Shakirova, Mirka Sunimento

Working life connections

Course material and topics translate into working life situations, abilities and know-how. Guest Lecturer / Visit.

Campus

Pasila Campus

Exam dates and re-exam possibilities

Information provided in Moodle.

Teaching language

English

Internationality

Internationality is provided by both course content and makeup of students in the class.

Timing

27.03.2023 - 19.05.2023

Learning assignments

Information will be provided in Moodle

Enrollment

28.11.2022 - 05.12.2022

Content scheduling

We 29.03. 2022 at 11.00 - 13:45 Pasila 2204
Course Introduction + Communication Competence and Emotional intelligence
Thu 30.03. 2022 at 14:00 - 16:45
Individual and team work related to weekly theme

We 05.04 2022 at 11.00 - 13:45 Pasila 2204
Listening and Feedback
Thu 06.04. 2022 at 14:00 - 16:45
Individual and team work related to weekly theme

We 12.04 2022 at 11.00 - 13:45 Pasila 2204
Conflict management
Thu 13.04. 2022 at 14:00 - 16:45
Individual and team work related to weekly theme

We 19.04 2022 at 11.00 - 13:45 Pasila 2204
Coaching and Facilitation
Thu 20.04. 2022 at 14:00 - 16:45
Individual and team work related to weekly theme

We 26.04 2022 at 11.00 - 13:45 Pasila 2204
(Marketing) Communication as a profession
Thu 27.04. 2022 at 14:00 - 16:45
Individual and team work related to weekly theme

We 03.05 2022 at 11.00 - 13:45 Pasila 2204
Summarizing course themes
Thu 04.05. 2022 at 14:00 - 16:45
Individual and team work related to weekly theme

We 10.05 2022 at 11.00 - 13:45 Pasila 2204
Course Closure and feedback
Groups
- LS4A
- LS4C
- LS4B
- CONTACT
- LE4B
- LE4A
- EXCH
- LS4D
Alternative learning methods

Process for recognition of prior learning (RPL) will be communicated in the course Kick Off.

Mode of delivery

Contact teaching

Seats

15 - 40

Further information

Information discussed in Moodle.

Degree Programme

ASSI Degree Programme in Modern Languages and Business Studies for Management Assistants, LIIDI Degree Programme in Business Service Solutions and Languages, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi
Business Planning BUS2LE201-3005 24.10.2022-16.12.2022 5 cr (LE3B, ...) +-
Learning objectives

The student knows how to develop digital business through design thinking:
• understanding and defining customer needs and behaviour
• innovation of digital services/products/businesses
• development of digital service concepts and business models
After the course the student knows how to use different electronic tools in co-operation with international teams and has skills how to manage virtual teamwork.

Starting level and linkage with other courses

BUS1LE102 Business Processes

Contents

During the course students in multidisciplinary teams (partly virtual) will innovate, develop & design and present digital business, digital services, business concepts and models.

NOTE! In fall 2022 this Business Planning course is replaced with InnoChallenge course. It's an innovation course implemented together with Haaga-Helia and Thomas More University College in Belgium and OTH-Amberg-Weiden Germany.

Assessment criteria

Assessment criteria - grade 1

The student:
• has limited competences in innovating and developing new digital services/products/businesses.
• has limited competences to use the basic development and design frameworks, models, methods and tools, which are necessary in developing new services/products.
• has a moderate attitude towards learning through participation in teamwork and in conducting assignments.

Assessment criteria - grade 3

The student:
• has good entrepreneurial competences in innovating and developing digital services/products/businesses
• has?good competences to use development and design frameworks, models, methods and tools, which are necessary in developing new services/products
• has a good attitude towards learning through participation in teamwork and in conducting assignments.

Assessment criteria - grade 5

The student:
• has excellent entrepreneurial competences in innovating and developing digital services/products/businesses
• has excellent competences to use development and design frameworks, models, methods and tools, which are necessary in developing new services/products
• has?an excellent attitude towards learning through self-initiative and continuous and?supportive?participation in teamwork and in conducting assignments.

Further information

Sari Korhonen, Olli Laintila

Teaching methods and instruction

a. online workshops including lecturing and team coaching in Zoom/Teams
b. performance of an equivalent course elsewhere; the equivalence is assessed from the perspective of the learning objectives.

NOTE! In fall 2022 the Business Planning is replaced with the InnoChallenge, which is an innovation implementation organized together with Haaga-Helia, Thomas More University College from Belgium and OTH-Amberg-Weiden from Germany.

Learning material and recommended literature

Zimmerer, Thomas W. - Scarborough, Norman M. 2002. Essentials of Entrepreneurship and Small Business Management.
Osterwalder and Pigneur, 2010. Business Model Generation: A handbook for visionaries, game changers, and challengers.
Other materials delivered through the course module in the Moodle.

Teachers

Sari Korhonen, Olli Laintila

Working life connections

The teamwork of the course is made for a commissioning company/organization.

Campus

Pasila Campus

Exam dates and re-exam possibilities

No exam.

Teaching language

English

Internationality

The student teams of the implementation consist of students from different nationalities and disciplines.

Timing

24.10.2022 - 16.12.2022

Learning assignments

Pre-assignment
Weekly team assignments:
Immersion
Summary of Insights interviews + initial User personas
Finalized User personas + First ideas/solutions
Conceptualization and visualization of the final idea/solution
Final pitching video presentation + portfolio of the weekly team assignments

Enrollment

13.06.2022 - 21.10.2022

Content scheduling

Pre-assignment will be released 13th Oct 2022

Kick-off 27th Oct (all the meetings will start at 9:00 am. Finnish time and they are scheduled until 11:45 pm., i.e. including a lunch break).

1st workshop 10th Nov

2nd workshop 17th Nov

3rd workshop 24th Nov

4th workshop 1st Dec

Submissions:

Pitching video 11th Dec (no workshop)

Portfolio 14th Dec (no workshop)

Final 15th Dec
Groups
- LE3B
- LE3A
- BLENDED
- EXCH
Mode of delivery

Contact teaching

Seats

15 - 40

Further information

Teamwork
Innovation is assessed based on originality, feasibility & presentation
Process & active participation
Self- and peer evaluation of teams

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

R&D proportion

5 cr

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
Chinese Business Communication 1 CHI4LE201-3010 22.08.2022-14.10.2022 5 cr (LS3D, ...) +-
Learning objectives

Learning outcomes
Target level: A2.1
The purpose of this course is to learn and practice language skills involving everyday life and basic business situations.
After the course, students will:
• achieve the proficiency of the whole Pinyin system
• learn basic Chinese business vocabulary and expressions
• manage superficial conversations in everyday life and the most common business situations
• be able to read and write common characters seen in business places in Chinese-speaking areas

Starting level and linkage with other courses

Prerequisites
Chinese for Beginners 2, or two semesters of basic Chinese study

Contents

Course contents
The course prepares students with basic language skills in both common everyday life and simple business situations. Learning materials cover for example the following items:
• getting acquainted with a new person
• introducing oneself and others
• asking about time, schedule, etc.
• telling about one’s own home, present life situation, friends and foreign language skills
• ways of addressing customers and business partners
• business companies, positions, rank and business card
• business work unit, location and phone number

Assessment criteria

Assessment criteria - grade 1

The student
has still limited skills in pronouncing pinyin, tones and vocabulary, can use everyday Chinese to communicate on a limited basis.
Her/His spoken language is not always logical, not always understandable.
is able to communicate on a limited basis in basic business situations.
knows the most common Chinese business vocabulary and phrases.
knows the main Chinese grammar rules and can follow the rules on a limited basis.
knows the basic structures of the written characters and understands only part of the written characters demanded for the course.
doesn’t follow deadlines and instructions very well.

Assessment criteria - grade 3

The student
has pretty good skills in pronouncing pinyin, tones and vocabulary, can use everyday Chinese to communicate.
Her/His spoken language is usually logical and for the most part understandable.
is able to communicate well in basic business situations.
masters basic Chinese business vocabulary and phrases.
masters well the Chinese grammar rules and can follow the rules well in language situations.
knows pretty well the structures of the written characters and understands most of the written characters demanded for the course.
usually follow deadlines and instructions very well.

Assessment criteria - grade 5

The student
has very good skills in pronouncing pinyin, tones and vocabulary, can use everyday Chinese to communicate really well.
Her/His spoken language is logical and easily understandable.
is able to communicate fluently in basic business situations.
masters well basic Chinese business vocabulary and phrases.
masters really well the Chinese grammar rules and can follow the rules precisely in language situations.
not only masters the structures of the characters but can also apply the knowledge in learning new characters. She/He understands all the written characters demanded for the course.
follows deadlines and instructions precisely.

Teachers

Hai Guo

Campus

Pasila Campus

Teaching language

English

Timing

22.08.2022 - 14.10.2022

Enrollment

13.06.2022 - 19.08.2022
Groups
- LS3D
- LE3B
- CONTACT
- 3AMK
- EXCH
- LS2D
Mode of delivery

Contact teaching

Seats

15 - 30

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, LIIDI Degree Programme in Business Service Solutions and Languages, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi
Chinese Business Communication 1 CHI4LE201-3013 16.01.2023-17.03.2023 5 cr (LS3D, ...) +-
Learning objectives

Learning outcomes
Target level: A2.1
The purpose of this course is to learn and practice language skills involving everyday life and basic business situations.
After the course, students will:
• achieve the proficiency of the whole Pinyin system
• learn basic Chinese business vocabulary and expressions
• manage superficial conversations in everyday life and the most common business situations
• be able to read and write common characters seen in business places in Chinese-speaking areas

Starting level and linkage with other courses

Prerequisites
Chinese for Beginners 2, or two semesters of basic Chinese study

Contents

Course contents
The course prepares students with basic language skills in both common everyday life and simple business situations. Learning materials cover for example the following items:
• getting acquainted with a new person
• introducing oneself and others
• asking about time, schedule, etc.
• telling about one’s own home, present life situation, friends and foreign language skills
• ways of addressing customers and business partners
• business companies, positions, rank and business card
• business work unit, location and phone number

Assessment criteria

Assessment criteria - grade 1

The student
has still limited skills in pronouncing pinyin, tones and vocabulary, can use everyday Chinese to communicate on a limited basis.
Her/His spoken language is not always logical, not always understandable.
is able to communicate on a limited basis in basic business situations.
knows the most common Chinese business vocabulary and phrases.
knows the main Chinese grammar rules and can follow the rules on a limited basis.
knows the basic structures of the written characters and understands only part of the written characters demanded for the course.
doesn’t follow deadlines and instructions very well.

Assessment criteria - grade 3

The student
has pretty good skills in pronouncing pinyin, tones and vocabulary, can use everyday Chinese to communicate.
Her/His spoken language is usually logical and for the most part understandable.
is able to communicate well in basic business situations.
masters basic Chinese business vocabulary and phrases.
masters well the Chinese grammar rules and can follow the rules well in language situations.
knows pretty well the structures of the written characters and understands most of the written characters demanded for the course.
usually follow deadlines and instructions very well.

Assessment criteria - grade 5

The student
has very good skills in pronouncing pinyin, tones and vocabulary, can use everyday Chinese to communicate really well.
Her/His spoken language is logical and easily understandable.
is able to communicate fluently in basic business situations.
masters well basic Chinese business vocabulary and phrases.
masters really well the Chinese grammar rules and can follow the rules precisely in language situations.
not only masters the structures of the characters but can also apply the knowledge in learning new characters. She/He understands all the written characters demanded for the course.
follows deadlines and instructions precisely.

Teaching methods and instruction

Learning methods
The learning goals of this module can be reached in the following ways:
• Interactive classroom activities
• Individual and pair work
• Internet learning via Moodle and Promentor
Assessing one´s own learning is a compulsory part of the module.

Learning material and recommended literature

Course materials
- Meiru Liu 2006: Basic Business Chinese, Beijing University Press
- Handouts and materials provided by the teacher
- The internet learning materials in Promentor

Teachers

Hai Guo

Campus

Pasila Campus

Exam dates and re-exam possibilities

- The exam will be at the last teaching week before the intensive week.
- Re-exam via normal re-exam routines.

Teaching language

English

Timing

16.01.2023 - 17.03.2023

Learning assignments

Course contents
The course prepares students with basic language skills in both common everyday life and simple business situations. Learning materials cover for example the following items:
• getting acquainted with a new person
• introducing oneself and others
• asking about time, schedule, etc.
• telling about one’s own home, present life situation, friends and foreign language skills
• ways of addressing customers and business partners
• business companies, positions, rank and business card
• business work unit, location and phone number

Enrollment

28.11.2022 - 05.12.2022
Groups
- LS3D
- CONTACT
- 3AMK
- LE4B
- LE4A
- EXCH
- LS2D
Alternative learning methods

Alternative ways to complete the course
Not attending the contact hours but doing the assignments and taking the final exam.

Recognition of prior learning
A student can demonstrate his or her equivalent language skills relating to the course objectives and content. This must be agreed upon with the teacher no later than two weeks before the course begins. Each student may attempt this only once in the period prior to the giving of the course. Evaluation is on a scale of 1-5.

Mode of delivery

Contact teaching

Seats

10 - 40

Further information

Assessment criteria
The final exam: 100%

Degree Programme

SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
Chinese Business Communication 2 CHI4LE202-3010 24.10.2022-16.12.2022 5 cr (LS3D, ...) +-
Learning objectives

Learning outcomes
Target level: A2.3
The purpose of this course is to learn and practice language skills involving PR communications as well as everyday life and business situations. Chinese business culture is also covered at the second half of the course.
Students acquire the skills to

• manage common conversations in PR communications
• basic Chinese business vocabulary and expressions
• understand Chinese business culture and business etiquette

Starting level and linkage with other courses

Prerequisites
Chinese Business Communication 1

Contents

Course contents
The course prepares students with basic language skills in both common PR communications and usual business situations. The cultural sessions help students to understand the major aspects of Chinese business culture. Language learning materials cover for example the following items:
• talking about one´s college life
• talking about one´s future plans in working life
• money and currency
• making contacts
• business work experiences
• job interviews ect.
• A presentation on Chinese business culture in English and Chinese

Assessment criteria

Assessment criteria - grade 1

The student:
is able to communicate on a limited basis in basic PR and business situations.
knows the most common Chinese PR and business vocabulary and phrases.
knows the basic structures of the written characters and understands only part of the written characters demanded.
knows the basics of one of the commonly used Chinese word processing tools.
is aware of the common business cultural differences between Finland and China.
doesn’t follow deadlines and instructions very well.

Assessment criteria - grade 3

The student:
is able to communicate well in basic PR and business situations.
masters basic Chinese PR and business vocabulary and phrases.
knows well the structures of the written characters and understands most of the written characters demanded for the course.
masters the basics of one of the commonly used Chinese word processing tools.
understands the main business cultural differences between Finland and China.
usually follows deadlines and instructions well.

Assessment criteria - grade 5

The student:
is able to communicate fluently in basic PR and business situations.
masters well basic Chinese PR and business vocabulary and phrases.
not only masters the structures of the characters but can also apply the knowledge in learning new characters. She/He understands all the written characters demanded for the course.
masters well one of the commonly used Chinese word processing tools.
understands well different aspects of business culture phenomenon between Finland and China.
follows deadlines and instructions precisely.

Teachers

Hai Guo

Campus

Pasila Campus

Teaching language

English

Timing

24.10.2022 - 16.12.2022

Enrollment

13.06.2022 - 21.10.2022
Groups
- LS3D
- LE3B
- CONTACT
- 3AMK
- EXCH
- LS2D
- LS4D
Mode of delivery

Contact teaching

Seats

15 - 30

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, LIIDI Degree Programme in Business Service Solutions and Languages, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
Chinese Business Communication 2 CHI4LE202-3012 27.03.2023-19.05.2023 5 cr (LS3D, ...) +-
Learning objectives

Learning outcomes
Target level: A2.3
The purpose of this course is to learn and practice language skills involving PR communications as well as everyday life and business situations. Chinese business culture is also covered at the second half of the course.
Students acquire the skills to

• manage common conversations in PR communications
• basic Chinese business vocabulary and expressions
• understand Chinese business culture and business etiquette

Starting level and linkage with other courses

Prerequisites
Chinese Business Communication 1

Contents

Course contents
The course prepares students with basic language skills in both common PR communications and usual business situations. The cultural sessions help students to understand the major aspects of Chinese business culture. Language learning materials cover for example the following items:
• talking about one´s college life
• talking about one´s future plans in working life
• money and currency
• making contacts
• business work experiences
• job interviews ect.
• A presentation on Chinese business culture in English and Chinese

Assessment criteria

Assessment criteria - grade 1

The student:
is able to communicate on a limited basis in basic PR and business situations.
knows the most common Chinese PR and business vocabulary and phrases.
knows the basic structures of the written characters and understands only part of the written characters demanded.
knows the basics of one of the commonly used Chinese word processing tools.
is aware of the common business cultural differences between Finland and China.
doesn’t follow deadlines and instructions very well.

Assessment criteria - grade 3

The student:
is able to communicate well in basic PR and business situations.
masters basic Chinese PR and business vocabulary and phrases.
knows well the structures of the written characters and understands most of the written characters demanded for the course.
masters the basics of one of the commonly used Chinese word processing tools.
understands the main business cultural differences between Finland and China.
usually follows deadlines and instructions well.

Assessment criteria - grade 5

The student:
is able to communicate fluently in basic PR and business situations.
masters well basic Chinese PR and business vocabulary and phrases.
not only masters the structures of the characters but can also apply the knowledge in learning new characters. She/He understands all the written characters demanded for the course.
masters well one of the commonly used Chinese word processing tools.
understands well different aspects of business culture phenomenon between Finland and China.
follows deadlines and instructions precisely.

Teaching methods and instruction

Learning methods
The learning goals of this module can be reached in the following ways:
• Interactive classroom activities
• Individual and pair work
• Internet learning
Assessing one´s own learning is a compulsory part of the module.

Learning material and recommended literature

Course materials
- Meiru Liu 2006: Basic Business Chinese, Beijing University Press
- Handouts and materials provided by the teacher

Teachers

Hai Guo

Campus

Pasila Campus

Exam dates and re-exam possibilities

- The exam will be at the last teaching week before the intensive week.
- Re-exam via normal re-exam routines.

Teaching language

English

Timing

27.03.2023 - 19.05.2023

Learning assignments

Course contents
The course prepares students with basic language skills in both common PR communications and usual business situations. The cultural sessions help students to understand the major aspects of Chinese business culture. Language learning materials cover for example the following items:
• talking about one´s college life
• talking about one´s future plans in working life
• money and currency
• making contacts
• business work experiences
• job interviews ect.
• A presentation on Chinese business culture in English and Chinese

Enrollment

28.11.2022 - 05.12.2022
Groups
- LS3D
- CONTACT
- 3AMK
- LE4B
- EXCH
- LS2D
- LS4D
Alternative learning methods

Alternative ways to complete the course
Not attending the contact hours but doing the assignments, taking the final exam and make the presentation or write an essay.
Recognition of prior learning
A student can demonstrate his or her equivalent language skills relating to the course objectives and content. This must be agreed upon with the teacher no later than two weeks before the course begins. Each student may attempt this only once in the period prior to the giving of the course. Evaluation is on a scale of 1-5.

Mode of delivery

Contact teaching

Seats

10 - 40

Further information

Assessment criteria
Written exam: 30%
Presentation: 70%

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
Communicating with Impact COM2LE201-3007 22.08.2022-16.12.2022 5 cr (LE3B, ...) +-
Learning objectives

The main focus in this course is about developing one's emotional intelligence and interpersonal communication competences. After completing the course
- the student has gained self awareness and self confidence
- the student can communicate in a goal-oriented way to influence and make an impact on others.
- the student can formulate and express opinions and arguments and deliver “elevator pitches” and similar speeches
- the student is able to modify own communication according to situation and objectives and the people he/she is communicating with
- the student is able to apply argumentation techniques and vocabulary when expressing their opinions

Starting level and linkage with other courses

Effective Communication in Organizations COM1LE101 and Professional Writing Skills ENG1LE101

Contents

Impact and Influence
- Listening
- Communication as a Competence
- Emotional Intelligence
- Conflict Management
- Interpersonal and nonverbal communication
- Presentations skills
- Speech writing
- Communicating effectively across cultures
- Confidence and self-esteem

Assessment criteria

Assessment criteria - grade 1

Student can describe how communications can be used to influence attitudes, images and perception and is able to present own ideas both verbally and in writing.

Assessment criteria - grade 3

In addition to achieving the competences and skills for Grade 1, the student can communicate to influence and make an impact on others. He /she can formulate and express opinions and arguments and deliver “elevator pitches” and similar speeches and plan his/her communication purposefully.

Assessment criteria - grade 5

In addition to achieving the mentioned competences and skills for Grade 3, the student can formulate and express opinions and arguments and deliver “elevator pitches” and similar speeches in an effective and persuasive way.
He /she also makes consistent and active contribution to his/her studying and demonstrates high level of activeness and motivation in completing tasks and assignments.

Further information

This course is all about developing yourself and it requires independent and self-managing approach:
- Pre-assignment (in some implementations) helps set individual learning focus
- The more effort you make, the more you learn

But students work as a group:
- Supporting each other
- Being responsible for creating a motivating and psychologically safe atmosphere in which studying takes place

Teaching methods and instruction

Course content:

Skills for virtual communication
Communication theory-emotional intelligence
Interpersonal Communication-Human to Human approach
Listening and Feedback
Language for conflict management and sensitive dialogue
Persuasive Communication
Art of Debate

Learning material and recommended literature

Learning material provided by lecturer.

Teachers

Wallace Reynolds

Working life connections

Course material and topics translate into working life situations, abilities and know-how.

Campus

Pasila Campus

Exam dates and re-exam possibilities

Information provided in Moodle.

Teaching language

English

Internationality

Internationality is provided by both course content and makeup of students in the class.

Timing

22.08.2022 - 16.12.2022

Learning assignments

Information provided in Moodle.

Enrollment

13.06.2022 - 19.08.2022

Content scheduling

Detailed information provided in Moodle.
Groups
- LE3B
- LE3A
- CONTACT
- EXCH
Alternative learning methods

Alternative learning methods such as AHOT and prior working experience can be included in asssessment of student.

Mode of delivery

Contact teaching

Seats

15 - 40

Further information

Information discussed in Moodle.

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
Contemporary Finnish Literature FIN8LE001-3012 22.08.2022-16.12.2022 3 cr (LSVV, ...) +-
Learning objectives

Students cultivate their skills in understanding Finnish: vocabulary, Finnish society and culture.

Starting level and linkage with other courses

Taking the exam requires excellent Finnish skills and knowledge of the basic terms of literary research in Finnish.

Contents

The course covers four contemporary Finnish novels. The course is completed through independent study (81 h).

Students read 4 novels in Finnish and take an exam on them.

Assessment criteria

Assessment criteria - grade 1

The student:
• may have read all the required books but is not able to demonstrate that.
• is able to interpret some aspects of the texts according to the assignment and he/she may give few examples.
• has limited understanding and usage of the basic literary concepts.

Assessment criteria - grade 3

The student:
• has read all the required books and is able to demonstrate that.
• is partly able to interpret the texts according to the assignment and gives some examples, which aren’t always relevant.
• understands partly the basic literary concepts and uses some of
them correctly.

Assessment criteria - grade 5

The student:
• has read all the required books and is able to demonstrate that by interpreting the texts, discussing the different elements and giving relevant examples.
• understands fully the basic literary concepts and uses them correctly.

Teachers

Sanna Kukkonen

Campus

Pasila Campus

Teaching language

Finnish

Timing

22.08.2022 - 16.12.2022

Enrollment

13.06.2022 - 19.08.2022
Groups
- LSVV
- CAMPUS22S
- 3AMK
- VIRTUAL
Mode of delivery

Distance learning

Seats

1 - 30

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Virtual proportion

3 cr

Evaluation scale

H-5
Credits
- 3 cr
Unit

Tradenomi ENG
Corporate Meeting Practices SER2LE301-3003 22.08.2022-16.12.2022 10 cr (CONTACT, ...) +-
Learning objectives

After completing the course the student
• Can plan and execute different meetings
• Can master practical event arrangements
• Can master legislation of meetings
• Can argument, negotiate and act as a meeting participant
• Can master formal meeting procedures
• Can understand the importance of Annual General Meetings, and understands the content of an annual report
• Can understand the basic principles of remote meetings
• Can write meeting documents according to the document standards

Starting level and linkage with other courses

• Basics of business environment
• Basics of communication skills
• Confident Office 365 user
• Document standards

Contents

• Meetings as tools in companies and organisations
• Vocabulary of meetings in English
• Team communication and negotiations skills
• Information retrieval and for the purposes of working life
• Become more confident Office365 user

Assessment criteria

Assessment criteria - grade 1

The student can master knowledge and skills in practice at a satisfactory level, and is able to participate as a member of the group occasionally. The student masters meeting procedures at a satisfactory level. Most assignments have been completed but the analysis remains rather weak.The student has several absences and has been relatively passive during the lessons and has hardly contributed to the lessons.

Assessment criteria - grade 3

The student can master knowledge and skills in practice at a good level, and is able to participate as a member of the group mostly in an active manner. The student masters meeting procedures at a good level. Most assignments have been completed according to instructions and returned on time. The student has participated in lessons on a regular basis. Students’ active participation has not been very strong. Questions and comments have remained occasional.

Assessment criteria - grade 5

The student can master knowledge and skills in practice at an excellent level, and is able to participate as a member of the group at an excellent level. The student masters meeting procedures at an excellent level. All the assignments have been completed according to instructions and returned on time. The assignments are clearly completed and language used is immaculate. The student has participated in almost all the lessons. The student has been very active and constructive. The student has strongly contributed to the lessons by asking questions and making comments.

Further information

All parts of the course modules have to be passed during the term.

Teaching methods and instruction

Course Contents
• Meetings as tools in companies and organisations
• Vocabulary of meetings in English
• Team communication and negotiations skills
• Information retrieval and for the purposes of working life
• Become more confident Office365 user

The course consists of contact lessons and self-study of app. 270 hours. The learning methods focus on students' self-directed team working skills. The students will practise meetings in simulations.

Learning material and recommended literature

Material informed and/or provided by the teachers.
Material prepared by the students as course work.

Teachers

Eeva Särkilahti, Karl Robbins, Lauri Tapola, Anne Taipale

Working life connections

On the course the aim is to arrange visits to companies arranging meeting and/or producing meeting services.

Campus

Pasila Campus

Exam dates and re-exam possibilities

Exam of Meetings module will be held during the classes, at the end of the semester.
There are two re-exams during Mubba's re-exam days.

Teaching language

English

Timing

22.08.2022 - 16.12.2022

Enrollment

13.06.2022 - 19.08.2022

Content scheduling

please see the implementation plan in Moodle
Groups
- CONTACT
- LE3AB
Alternative learning methods

Please see the implementation plan in Moodle for further instruction.

Mode of delivery

Contact teaching

Seats

15 - 40

Further information

In order to pass the course, the student will collect points as follows in the Meetings as tools part of the course:

Item / Maximum points
• Exam / 40 points
• Assignment 1 (founding documents) / 5 points
• Assignment 2 (notice and agenda) / 10 points
• Assignment 3 (minutes) / 10 points
• Assignment 4 (corporate excursion) / 10 points
• Be present and active at the contact lessons / 25 points

The return all assignments should be in time and as instructed. Delayed assignments, too many absences and not participating in the outside contact lessons events will decrease the final grade. The student is to be present in the excursion(s).

All parts of the course modules have to be passed during the term. There are two re-exams.

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 10 cr
Unit

Tradenomi ENG
Creative Solutions in Marketing and Communications COM4LE202-3005 16.01.2023-19.05.2023 5 cr (LS6A, ...) +-
Learning objectives

Upon successful completion of the course, the student

- learns to apply marketing and communications knowledge into practice with a help of a client project or assignment which concentrates on creating innovative solutions for the commissioning party.
- learns to act and work professionally in a project team.
- understands the importance of customer understanding and orientation.

Starting level and linkage with other courses

The student has successfully completed the Basic Studies (Business Environment & Business Processes / Liiketoimintaympäristö tutuksi & Yrityksen prosessit and Työelämän tuloksellinen viestintä / Effective Communication in Organisations, Viestinnällä vaikuttaminen / Communicating with Impact).

Contents

The course is implemented as a project. The students work in project teams according to client brief and team assignments specified by the instructors in the beginning of the course. Supporting lectures company visits and team meetings will be arranged throughout the course.

Assessment criteria

Assessment criteria - grade 1

Student can apply some marketing and communications knowledge into practice.
Student can only partly work professionally in a project team.
Student can only partly understand the task and customer expectations.
Student can collect and share relevant materials and participate on group discussions.
Student is able to present the results of the project to the target organization.

Assessment criteria - grade 3

Student can apply marketing and communications knowledge into practice.
Student can work professionally in a project team.
Student understands the task and customer expectations.
Student can collect and share relevant materials and participate on group discussions.
Student is able to present the results of the project and provide some grounds for the solutions and development ideas for the target organisation

Assessment criteria - grade 5

Student can apply very well marketing and communications knowledge into practice.
Student works professionally and actively in a project team.
Student can internalize the task and meet customer expectations.
Student can collect and share relevant materials and participate on group discussions.
Student is able to present fluently and comprehensively the results of the project and provide grounds for the solutions and development ideas for the target organisation in a consistent way.

Further information

Heta-Liisa Malkavaara, Pasila
Mia-Maria Salmi, Pasila

Teachers

Mia-Maria Salmi, Heta-Liisa Malkavaara

Campus

Pasila Campus

Teaching language

English

Timing

16.01.2023 - 19.05.2023

Enrollment

28.11.2022 - 05.12.2022
Groups
- LS6A
- LS6D
- LE6B
- LS6B
- LE6A
- BLENDED
- LS6C
- EXCH
Mode of delivery

60% Contact teaching, 40% Distance learning

Seats

15 - 40

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Virtual proportion

2 cr
Credits
- 5 cr
Unit

Tradenomi ENG
Finnish Business Communication 2 FIN2LE201-3005 22.08.2022-16.12.2022 5 cr (LE3B, ...) +-
Learning objectives

Upon completion of the course, the student

practice his/her skills in managing various speech situations in business life
prepare and give presentations, as well as express oneself clearly in a group
give and receive constructive feedback on oral presentations
act well as a listener and as a member of the audience
understand the importance of correct and suitable language in PR related events and documents
recognise the structure and assess the content and meaning of varying PR messages
formulate the message that promotes the company and/or minimizes harm to it
manage corporate communications situations, including sensitive ones, in the appropriate style

Starting level and linkage with other courses

Mastering the rules of correct written Finnish, sufficient text processing skills (Word) and command of Powerpoint; Preferably Finnish Business Communication 1. Excellent Finnish skills if one's mother tongue is other than Finnish.

Contents

Theory: preparation, observation; types of speech situations, dialogue, argumentation, group dynamics
Practice giving presentations on one's own: improvised speeches, presentations
Practice in groups: panel discussions and debates
Practical exercises and tips on planning and giving presentations, giving feedback and managing stage fright
Observing yourself as a speaker or performer by writing a learning diary
Analysing PR and communication in Finnish business environment: e.g. websites, social media and traditional media
Producing and improving PR messages: press releases, bulletins, invitations etc.
Practical exercises on representing the company in different situations

Assessment criteria

Assessment criteria - grade 1

The student shows interaction in standard communication situations, listens to others, expresses her/his own opinion and argues her/his own point. (S)he is able to make a presentation in a clear voice and aims at getting in contact with the audience. The student is able to give peer feedback when asked and is able to produce understandable PR documents and presentations, as well as understands the varying purposes of different documents. (S)he meets deadlines, follows instructions and participates in class.

Assessment criteria - grade 3

The student works successfully in a flexible manner in team communication situations: (S)he communicates actively, listens to others and argues her/his own point well. The student is able to plan a suitable, well-organized presentation by proportion, duration and demonstration, and speaks correct spoken Finnish in a clear voice and has a good contact with the audience. (S)he is able to give and utilize peer feedback, and independently evaluate and produce basic PR documents in Finnish, which are of suitable quality to be sent to the recipient in terms of appearance and phrasing. The student displays proper ways of professional working and meets deadlines. (S)he knows how to follow instructions and independently apply his/her skills.

Assessment criteria - grade 5

The student expresses her/himself using dialogue in team communication situations and is able to guide them successfully in a flexible manner. (S)he listens actively, shows her/his know-how in argumentation, and pays attention to the others. The student is able to modify her/his working methods and make presentations which are skillfully targeted and suitable for different communication situations and the professional role. The student speaks correct and well-versed Finnish language, in a clear voice and natural expression and in contact with the audience. (S)he shows excellent technical know-how, gives constructive peer feedback to others, and is able to critically assess her/his own communication skills and develop through practice and feedback. The student is able to independently evaluate, plan and produce PR documents in Finnish, which are correct in appearance, phrasing and contents. S/he is able to manage the most demanding word processing tasks. The student follows schedules well and is able to plan his/her time use.

Teachers

Sanna Kukkonen

Campus

Pasila Campus

Teaching language

English

Timing

22.08.2022 - 16.12.2022

Enrollment

13.06.2022 - 19.08.2022
Groups
- LE3B
- LE3A
- CONTACT
Mode of delivery

Contact teaching

Seats

15 - 30

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
Finnish Language and Culture 4 FIN004AS2AE-3003 23.01.2023-19.05.2023 5 cr (CONTACT, ...) +-
Learning objectives

After successfully completing the course, the student
- can tell about his/her studies and work experience and write a CV in Finnish
- can discuss festivities and national holiday traditions in Finland and other countries
- is able to handle simple communication situations as a customer in offices and shops
- is able to follow news in easy Finnish (Selkouutiset)
The target level on the Common European Framework of Reference for Languages CEFR is A2.2 - B1.

Starting level and linkage with other courses

Prerequisite: Finnish Language and Culture 3 or equivalent competence (about 15 ECTS of previous studies).

Contents

• communication in offices
• education and work experience
• applying for a job in Finland
• shopping
• celebrating national holidays and other events
• past tenses of verbs (perfekti, pluskvamperfekti)
• plural forms of nouns
• comparative form of adjectives

Assessment criteria

Assessment criteria - grade 1

Your knowledge of the language is satisfactory in view of the projected learning outcomes of the course. Your skills allow you to complete the given tasks and assignments with assistance. You need to develop how to apply your knowledge. In view of the projected learning outcomes, you have a basic knowledge of the language and you demonstrate a limited ability to apply your skills, but you have difficulty to manage without assistance.

Assessment criteria - grade 3

Your knowledge of the language is good in view of the projected learning outcomes of the course. Your skills allow you complete the given tasks and assignments independently. You are able to apply your knowledge in practical situations, considering the projected learning outcomes of the course. You can critique your own abilities and identify ways to improve. In view of the projected learning outcomes, you have a basic to good knowledge of the language and you demonstrate sufficient ability to apply your skills. You can perform independently, but you have some challenges in passing on your skills and knowledge to others. You have an interest in professional development.

Assessment criteria - grade 5

Your knowledge of the language is excellent in view of the projected learning outcomes of the course. Your skills allow you to apply your knowledge in demanding situations, considering the projected learning outcomes of the course. You can independently find ways to develop your skills and to cope in spontaneous situations. In view of the projected learning outcomes, you have detailed and explicit knowledge in the language and you apply your skills with natural proficiency. You can perform independently and you are also able and actively willing to help others develop and pass on your skills. You have an attitude of continuous professional development.

Teachers

Sanna Kukkonen

Campus

Pasila Campus

Teaching language

English

Timing

23.01.2023 - 19.05.2023

Enrollment

28.11.2022 - 05.12.2022
Groups
- CONTACT
- LE4B
- LE4A
Mode of delivery

Contact teaching

Seats

15 - 40

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages, GLOBBA Degree Programme in International Business

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
French Business Communication 1 FRE4LE201-3006 22.08.2022-16.12.2022 5 cr (LE3A, ...) +-
Learning objectives

Upon successful completion of the course, the student
knows basics of French grammar and can use key French language structures
understands some basics of Business French
is able to have small-talks in ordinary situations
can use various sources of information related to French language and society
is aware of cultural differences

Starting level and linkage with other courses

French for beginners 1 (FRE4LS210) and French for beginners 2 (FRE4LS220) or Secondary school French or equivalent.

Contents

French Grammar
Oral exercises
Basics of Business French vocabulary and concepts
Intercultural topics

Assessment criteria

Assessment criteria - grade 1

The student has limited writing and speaking skills in French and a limited basic knowledge of Business French. His/her speaking and writing skills are passable as far as constructions and pronunciation are concerned. She/he can partly apply the learned skills in practice in new situations.

Assessment criteria - grade 3

The student has good writing and speaking skills in French and a good basic knowledge of Business French.His/her speaking and writing skills are good as far as constructions and pronunciation are concerned. She/he has the readiness to apply in practice the skills learned.

Assessment criteria - grade 5

The student has strong writing and speaking skills in French and a good basic knowledge of Business French. She/he knows how to apply the learned skills acquired in practice in new situations.

Teaching methods and instruction

Périods 1 and 2:
Mon 11.00 - 12.30 H6204
Wed 9.00 - 10.30 H6204

Upon successful completion of the course, the student
knows basics of French grammar and can use key French language structures
understands some basics of Business French
is able to have small-talks in ordinary situations
can use various sources of information related to French language and society
is aware of cultural differences

Learning material and recommended literature

Web-pages
Material provided by the teacher.

Teachers

Catherine Metivier

Working life connections

The material and assignments are based on real situations connected to French speaking people and organisations.

Campus

Pasila Campus

Exam dates and re-exam possibilities

A) Exam on Business vocabulary: Mon 14 November (30 minutes)
B) Written exam : Wed 7 Décember 9.00 - 10.30
C) Oral exam during weeks 48-49

Teaching language

English

Internationality

The course aims at developing the ability to work with French speaking work organizations and clients.

Timing

22.08.2022 - 16.12.2022

Learning assignments

French Grammar
Oral exercises
Basics of Business French vocabulary and concepts
Intercultural topics

Enrollment

13.06.2022 - 19.08.2022

Content scheduling

More information available on Moodle
Groups
- LE3A
- CONTACT
- LS1B
- LS3B
- LS2B
Mode of delivery

Contact teaching

Seats

15 - 30

Further information

Test on Business Vocabulary P/F
Written exam in grammar, vocabulary and intercultural skills 60%
Oral exam 40%
Assignments are done

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
French Business Communication 2 FRE4LE202-3008 22.08.2022-16.12.2022 5 cr (LE3A, ...) +-
Learning objectives

Upon successful completion of the course, the student:
knows basics of French grammar and can use key French language structures
understands the French working environment and business life
understands the concepts linked to French business life
understands cultural differences and can implement this knowledge into practical situations.
knows basics of PR-french
is able to write more demanding Business documents
knows how to find information about enterprises

Starting level and linkage with other courses

French Business Communication 1 (FRE4LE201) or equivalent Basic French studies and Business French Vocabulary

Contents

French Grammar
Vocabulary and concepts of the French economy and business life
Business and PR-letters
Invitations
Practice of telephone conversation
Intercultural awareness
Case studies and information retrieval

Assessment criteria

Assessment criteria - grade 1

The student has limited skills in written and spoken business communication and manages short and simple professional conversations by phone. She/he has limited understanding of the French working environment. She/he knows only the basics of French Business and PR Communication and needs support to write Business and PR documents.

Assessment criteria - grade 3

The student has good skills in written and spoken business communication and manages a professional conversation by phone. She/he has a good command of key concepts in Business French and understands to some extend the French working environment on a cultural basis. She/he can in certain cases write Business and PR documents independently and successfully.

Assessment criteria - grade 5

The student has strong skills in written and spoken business communication and is fully capable of maintaining a professional conversation by phone. She/he has an excellent command of key concepts in Business French and understands fully the French working environment on a cultural basis. She/he can write Business and PR documents independently and successfully. 

Teaching methods and instruction

Périod 1:
Wed 12.00 - 13.30 H2007
Fri 9.00 - 10.30 H6204
Périod 2:
Wed 12.00 - 13.30 H2007
Fri 9.00 - 12.30 H2007

Upon successful completion of the course, the student

• knows basics of French grammar and can use key French language structures
• understands the French working environment and business life
• understands the concepts linked to French business life
• understands cultural differences and can implement this knowledge into practical situations.
• knows basics of PR-french
• is able to write more demanding Business documents
• knows how to find information about enterprises

Learning material and recommended literature

Web-pages
Material provided by the teacher.

Teachers

Catherine Metivier

Working life connections

The material and assignments are based on real situations connected to French speaking people and organisations.

Campus

Pasila Campus

Exam dates and re-exam possibilities

A) Exam on and concepts of the French economy and business life: Wed 16 November (30 minutes)
B) Written exam/Business documents: Fri 9 December 9.00-11.00
C) Oral exam (telephone communication) during weeks 49

Teaching language

English

Internationality

The course aims at developing the ability to work with French speaking work organizations and clients.

Timing

22.08.2022 - 16.12.2022

Learning assignments

• vocabulary and concepts of the French economy and business life
• Case studies and information retrieval
• Business and PR-letters
• invitations layout
• Practice of telephone conversation
• Intercultural awareness

Enrollment

13.06.2022 - 19.08.2022

Content scheduling

More information available on Moodle
Groups
- LE3A
- CONTACT
Alternative learning methods

1) Not attending the contact hours but doing the coursework and taking the test
One alternative available to students is that they complete all of the coursework and take the final exam, without attending the actual contact hours.
2) Recognition of prior learning
A student can demonstrate his or her equivalent language skills relating to the course objectives and content. This must be agreed upon with the teacher no later than two weeks before the course begins. Each student may attempt this only once in the period prior to the giving of the course. Evaluation is on a scale of 1-5.

Mode of delivery

Contact teaching

Seats

15 - 30

Further information

Vocabulary test on French working environment and business life P/F
Written exam for Business letters and documents 60 %
Oral examination (telephone conversation) 40%
Assignments are done

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
French Business Environment FRE4LE203-3005 16.01.2023-19.05.2023 5 cr (LE6B, ...) +-
Learning objectives

Upon successful completion of the course, the student
understands cultural differences between Finland and France.
is able to talk about Finland in French
understands French and Finnish societies
is able to find information

Starting level and linkage with other courses

French Business Communication 1 (FRE4LE201) and French Business Communication 2 (FRE4LE202) or equivalent French studies.

Contents

French civilization
Oral presentations on Finnish civilization
Information retrieval
French medias: newspapers, television, radio and internet

Assessment criteria

Assessment criteria - grade 1

The student knows the French and Finnish societies somewhat and recognizes the main cultural differences. She/He has a limited capability to speak of Finland. She/He shows limited skills in understanding spoken and written news, and is only partly able to put into practice the skills acquired.

Assessment criteria - grade 3

The student knows both the French and Finnish societies. She/He understands the main cultural differences which lead to different behavior in each culture, and is able to some extent to take into consideration perceptions when dealing with these countries. She/He can speak of Finland by showing relevant intercultural aspects. The student shows good skills in understanding spoken and written news and is able to put into practice the skills  acquired.

Assessment criteria - grade 5

The student knows well both the French and Finnish societies. She/He understands the cultural differences which leads to different behaviors in each culture, and is able to take into consideration these perceptions when dealing with these countries. She/He can speak of Finland by showing excellent intercultural knowledge and awareness. The student shows excellent skills in understanding spoken and written news and is able to put into practice the skills acquired.

Teaching methods and instruction

Periods 3 and 4:
Mon 11.00– 13.45 H2204

Upon successful completion of the course, the student

• understands cultural differences between Finland and France.
• is able to talk about Finland in French
• understands French and Finnish societies
• is able to find information
• has taken in the French terminology and concepts of business life.

Learning material and recommended literature

• Web-pages
• Material provided by the teacher.

Teachers

Catherine Metivier

Working life connections

The material and assignments are based on real situations connected to French speaking people and organisations.

Campus

Pasila Campus

Exam dates and re-exam possibilities

Written exam: Mon 16 May 16.00-18.00

Teaching language

English

Internationality

The course aims at developing the ability to work with French speaking work organizations and clients.

Timing

16.01.2023 - 19.05.2023

Learning assignments

• French civilization
• Oral presentations on Finnish civilization
• Information retrieval
• French medias: newspapers, television, radio and internet
• exercises for listening and reading comprehension

Enrollment

28.11.2022 - 05.12.2022

Content scheduling

More information available on Moodle
Groups
- LE6B
- LS4B
- LS6B
- CONTACT
- LE4B
- LE6A
- LE4A
- EXCH
Alternative learning methods

1) Not attending the contact hours but doing the coursework and taking the test
One alternative available to students is that they complete all of the coursework and take the final exam, without attending the actual contact hours.
2) Recognition of prior learning
A student can demonstrate his or her equivalent language skills relating to the course objectives and content. This must be agreed upon with the teacher no later than two weeks before the course begins. Each student may attempt this only once in the period prior to the giving of the course. Evaluation is on a scale of 1-5.

Mode of delivery

Contact teaching

Seats

15 - 40

Further information

Written exam on French/Finnish cultures and Societies 100%
Oral presentation P/F
Assignments are done

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
German Business Communication 1 GER4LE201-3005 22.08.2022-16.12.2022 5 cr (LE3A, ...) +-
Learning objectives

Upon successful completion of the course, the student is able to produce grammatically correct German in oral and written form for business purposes and he/she uses various sources of information in German.

Assessment components and their respective weights:
Written exams 50 %
Oral exams 40 %
Class Work 10%

The self-assessment doesn’t influence the course grade. The assignment is the same for all courses/modules and the answers will also be used for the development of the courses/modules. The assignment is completed on an electronic form. 

Starting level and linkage with other courses

Secondary school German or German for Beginners 1 and German for Beginners 2. The language level A1 is required.

Contents

German grammar
Expansion of vocabulary
Pronunciation and intonation exercises
Training real life job situations where spoken German skills are required such as introduction, invitation, making an appointment, small talk and telephone conversation.

Assessment criteria

Assessment criteria - grade 1

The student is able to use German grammar and the main vocabulary orally and in the own written production in business related German, but his/her understanding of messages in different business life situations is limited. Although there are some difficulties in learning, he/she is moving towards improving her/his oral and written production. He/ She uses very short sentences and very basic language constructions, but the language is understandable for German speaking listeners or readers.

Assessment criteria - grade 3

The student is able to use written and oral business related German quite well through mastering the German grammar and main vocabulary comprehensively. The understanding of messages in different business life situations doesn’t cause problems. In the use of the oral language he/she shows a certain correctness, but still makes an effort to reproduce and speak a coherent and comprehensible language to speakers of German, for example in seeking simple solutions to explain more abstract terms.

Assessment criteria - grade 5

The student is able to use written business related German very well and has acquired an extensive vocabulary in everyday situations and in professional settings. He/ She is able to understand fluent messages in different business life situations. He/ She masters the German grammar and main vocabulary very well in business related German. His/ Her oral skills are at a high level of interactive communication and he/she is able to produce a fairly fluent and understandable language.

Further information

n/a

Teaching methods and instruction

Online.

Learning material and recommended literature

The lecturer provides the course material.

Teachers

Tesi Binder, Sirpa.S Bode

Working life connections

Work related topics.

Campus

Pasila Campus

Exam dates and re-exam possibilities

Will be announced at the beginning of the course.

Teaching language

English

Internationality

The studies focus on the importance of convincing and responsible language and communication skills in domestic and international operating environments and in establishing international relations. In addition the students are encouraged to apply for a student exchange and to undertake their work placement abroad.

Timing

22.08.2022 - 16.12.2022

Enrollment

13.06.2022 - 19.08.2022

Content scheduling

According to the timetable.
Groups
- LE3A
- CONTACT
- 3AMK
Mode of delivery

Contact teaching

Seats

15 - 30

Further information

Written exams 50 %
Oral exams 50 %
Course exercises
Continuous assessment

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
German Business Environment GER4LE203-3006 16.01.2023-19.05.2023 5 cr (LE6B, ...) +-
Learning objectives

Learning outcomes and assessment 

Upon successful completion of the course, the student has improved his/her German business vocabulary and knowledge of key grammatical issues used in media. He/ She will be able to read, understand, analyze, and summarize business related articles and has familiarized him/herself with distinctive features of the German business environment. The student gained proficiency in making business conversation to the extent that he understands his/her counterpart and can answer questions presented to him/her. He/ She will be able to review company operations.  

Assessment components and their respective weights:
Media Communication in German 
Written exam 70 % 
Class work and exercises 30 % 

German-speaking Europe 
Written exam 50% 
Class work, oral presentation and written essay about the topic of the presentation 50 % 

Both parts of the above must be successfully completed 

The self-assessment does not influence the course grade. The assignment is the same for all courses/modules and the answers will also be used for course/module development. The assignment is completed on an electronic form. 

Starting level and linkage with other courses

Competence level: B2 

Starting level and linkage with other courses :
German Business Communication 1 (GER4LE201) 
German Business Communication 2 (GER4LE202) 

Contents

This course consists of two parts: 
1) Media Communication in German  
2) German-speaking Europe  

In the first part “Media Communication in German” the student familiarizes him/herself with various economic texts in German by e.g. reading, doing comprehension exercises, translating, and summarizing them. 

In the second part of the course “German-speaking Europe” the student familiarizes him/herself with the geography, economics and political systems of the German-speaking countries and learns to understand the importance of the business culture and the use of small talk in German speaking countries.

Assessment criteria

Assessment criteria - grade 1

The student understands economic news of his/her field and is able to name their main points. His/her use of the vocabulary concerning the enterprise and its financial situation is limited. He/ She is able to apply the acquired skills to some extend in practice and is also able to use sources of information to support his/her work and shows cultural knowledge when using sources. The student is able to share his/her professional knowledge and skills with others in a limited way. 

Assessment criteria - grade 3

The student understands economic news of his/her field and is able to summarize their main contents logically. He/ She knows quite widely the vocabulary concerning the enterprise and its financial situation. The student is able to apply the acquired skills in practice well and to use sources of information independently to support his/her work and shows cultural knowledge when using sources. He/ She also adapts well to the cultural content and is able to share his/her professional knowledge and skills with others. 

Assessment criteria - grade 5

The student understands challenging economic news of his/her field and is able to summarize their main contents successfully. He/ She knows widely the vocabulary concerning the enterprise and its financial situation. The student is able to apply acquired skills in practice in an excellent way and to use sources of information versatilely and critically to support his/her work and shows excellent cultural knowledge when using sources. He/ She also adapts easily to the cultural content and is able to share his/her professional knowledge and skills with others. 

Teachers

Sirpa.S Bode

Campus

Pasila Campus

Teaching language

English

Timing

16.01.2023 - 19.05.2023

Enrollment

28.11.2022 - 05.12.2022
Groups
- LE6B
- LS4B
- LS6B
- 3AMK
- LE4B
- LE6A
- BLENDED
- LE4A
- EXCH
Mode of delivery

Contact teaching

Seats

15 - 40

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
HR Management LEA4LE201-3005 27.03.2023-19.05.2023 5 cr (LS4A, ...) +-
Starting level and linkage with other courses

No prerequisites.

Contents

Change Management
Individuals and groups at work place
Job attitudes and engagement
Performance Management
Well-being at work

Assessment criteria

Assessment criteria - grade 1

The student:

has sufficient knowledge of Organizational Behavior and HRM and is able to search and apply the
knowledge in the course assignments.
is able to discuss and present topics on the field both virtually and in group situations.
is able to apply the course contents and use central references in reporting

Assessment criteria - grade 3

The student:

has good knowledge of Organizational Behavior and HRM and is able to search and apply the knowledge in the course assignments in an appropriate way.
is able to discuss and present topics on the field well both virtually and in group situations.
is able to apply well the course contents and use relevant references in reporting.

Assessment criteria - grade 5

The student:

has excellent knowledge of Organizational Behavior and HRM and is able to search and apply the
knowledge in the course assignments critically and analytically.
is able to discuss and present topics on the field fluently and comprehensively virtually and in group situations.
is able to apply the course contents and use relevant references professionally in reporting.

Further information

Assessment components:
Participation and contribution to course assignments, presentations and work on lessons or
A practical project and a written report reflecting with the course literature

Teaching methods and instruction

a. Lessons, workshops and course assignments
b. A practical project agreed with the teacher, and a written report reflecting with the course literature

Recognition of prior learning (RPL) is granted based on separate instructions

Learning material and recommended literature

Robbins S.P. & Judge T.A. Organizational behavior or Essentials of organizational behavior. Upper Saddle River (NJ) Pearson Education.
and
Bratton J. & Gold, J. 2012. Human resource management: Theory and practice. 5th ed. New York: Palgrave McMillan.
or
Armstrong M. Taylor S. 2014 Armstrong’s Handbook of Human Resource Management Practice, 13th ed. Kogan Page.

Articles, videos and other learning material in Moodle

Teachers

Heikki Pitkänen

Working life connections

Visiting HR-professionals

Campus

Pasila Campus

Exam dates and re-exam possibilities

No exam

Teaching language

English

Timing

27.03.2023 - 19.05.2023

Learning assignments

Orientation and preparation for the topics every week + individual and team assignments, presentations and reports

Enrollment

28.11.2022 - 05.12.2022

Content scheduling

Contact implementation on Thursdays at 14-16.45
Thursday 30.3. Kick-off, introduction to HRM and OB
Thursday 6.4. HR functions, processes and practices
Thursday 13.4. Wellbeing and work-engagement
Thursday 20.4. HR as a value creator
Thursday 27.4. Leadership and organizational culture
Thursday 4.5. Performance and change management
Thursday 11.5. Summary & presentation of main team assignment
Groups
- LS4A
- LS4C1
- LS4C2
- LS4B2
- CONTACT
- LS4B1
- LE4B
- LE4A
- EXCH
- LS4D
Alternative learning methods

Recognition of prior learning (RPL) is granted based on separate instructions.

Mode of delivery

Contact teaching

Seats

15 - 40

Further information

Activity during and after classes on Thursdays, individual and team assignments. No exam.

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
ICT Applications for Business 1 TOO2LE201-3005 16.01.2023-17.03.2023 5 cr (LE6AB, ...) +-
Learning objectives

She/he understands the role of enterprise resource planning (ERP) and customer relationship management (CRM) software in an organization.
She/he has command of key ERP and CRM concepts and makes use of basic business processes (order-to-cash, procure-to-pay, manufacturing, sales)
She/he can depict business processes using MS Visio
She/he has good time management skills and completes assignments on time.

Starting level and linkage with other courses

Business Environment and the Assistant's Work, Office Applications 1 and 2, Business Processes

Contents

Depicting business processes with Microsoft Visio
Competing order-to-cash, procure-to-pay and manufacturing business processing with ERP software (Microsoft NAV)
Entry & update of leads, opportunities, quotes, orders in CRM system
Sales pipeline and sales process in CRM
Basic marketing features in CRM

Assessment criteria

Assessment criteria - grade 1

She/he understands the role of enterprise resource planning (ERP) and customer relationship management (CRM) software in an organization.
She/he has command of some concepts but lacks full understanding of how the ERP and CRM applications work.
She/he can satisfactorily depict business processes using MS Visio but is not able to solve more demanding tasks independently.
She/he has challenges on working according to schedule

Assessment criteria - grade 3

She/he has command of key ERP and CRM concepts and makes use of basic functionalities with purpose.
She/he has good time management skills and completes assignments on time.

Assessment criteria - grade 5

She/he has command of key ERP and CRM concepts, has a solid grasp of software functionalities and knows how to apply them in practice.
She/he has strong skills and can independently use the applications to find new solutions.
She/he has excellent time management and group working skills and completes assignments on time.

Further information

The course is offered only in spring semesters. 

Teaching methods and instruction

Weekly practical assignments on Visio, NAV and Salesforce.

IMPORTANT!
Visio and NAV ERP assignments require access to Haaga-Helia network with VDI desktop. PLEASE MAKE SURE WELL BEFORE THE COURSE START, THAT YOU ARE ABLE TO USE HAAGA-HELIA VDI-DESKTOP WITH YOUR COMPUTER.
More information on the installation available at
https://www.haaga-helia.fi/en/remote-access

Learning material and recommended literature

Available in Moodle

Teachers

Heli Lankinen

Campus

Pasila Campus

Exam dates and re-exam possibilities

NAV and Visio exam on March 1, 2023
Re-exam in April 12, 2023. Enroll by emailing to course teacher.

Teaching language

English

Timing

16.01.2023 - 17.03.2023

Learning assignments

Weekly course assigments which require working Haaga-Helia VDI-desktop.
Students are responsible installing VDI on their computer before the course start.
Details in Moodle.

Enrollment

28.11.2022 - 05.12.2022
Groups
- LE6AB
- LE4B
- LE4A
- VIRTUAL
Mode of delivery

Distance learning

Seats

15 - 40

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Virtual proportion

5 cr

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
International Business Documents ENG2LE201-3012 16.01.2023-19.05.2023 5 cr (CONTACT, ...) +-
Teaching methods and instruction

TEACHING AND LEARNING METHODS
The course consists of four modules: 1) contact lessons, 2) team assignments through collaboration, 3) digital learning, and 3) independent study of the course materials.
Lectures, assignments, exercises
Collaborative learning: teamwork and team assignments
Digital learning
Independent study of the course materials
The team portfolio
The final examination

Learning material and recommended literature

Learning materials
Taylor Shirley, 2004 /2012. Model Business Letters, E-mails and Other Business Documents. Financial Times, Pitman Publishing.
Learning packages 1 and 2 will be provided by the lecturer.
Additional materials provided by the lecturer.

Teachers

Ilpo Päiväläinen

Working life connections

The Contents of the course reflect the working life requirements and corporate communication trends.

LEARNING OBJECTIVES AND OUTCOMES
Students learn how to create international routine business documents using polite phrasing, formal to semi-formal style. The students will be able to expand their knowledge of ESP (English for Specific Purposes) in the field of international trade, logistics and transactions.

ESSENTIAL CONTENTS
Structure, style and tone; Routine business correspondence: Enquiries, replies and quotations; Orders; Payment; Complaints and adjustments; ESP

Campus

Pasila Campus

Exam dates and re-exam possibilities

Please note: According to HAAGA-HELIA regulations, the final evaluation for the course takes place 3 weeks after the end of Period 2 (in the autumn term) and Period 4 (in the spring term). The re-examination for this course will take place in the spring term according the Haaga-Helia guidelines.
You can retake the exam twice on the English re-examination dates during two successive study periods after the exam.
The re-examinations take place between 17.30 and 21 hours in the Helia auditorium in Pasila campus. You need to fill in a web form to register for re-examinations on MyNet. The times and places of, and the instructions for, the re-examinations in Pasila campus and the web form for registration can be found on MyNet.

Teaching language

English

Internationality

The international dimensions of the course will be reflected in the course learning objectives, outcomes and contents (see above).

Timing

16.01.2023 - 19.05.2023

Learning assignments

Lectures, assignments, exercises
Collaborative learning: teamwork and team assignments
Digital learning
Independent study of the course materials
The team portfolio
The final examination

Enrollment

28.11.2022 - 05.12.2022

Content scheduling

The week-to-week schedule will be given at the briefing of the course.
Groups
- CONTACT
- LE4A
- EXCH
Mode of delivery

Contact teaching

Seats

15 - 30

Further information

MANDATORY ATTENDANCE: 80 %
Independent study of the course materials
The team portfolio
The final examination

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
International Business Documents ENG2LE201-3011 16.01.2023-19.05.2023 5 cr (CONTACT, ...) +-
Teaching methods and instruction

TEACHING AND LEARNING METHODS
The course consists of four modules: 1) contact lessons, 2) team assignments through collaboration, 3) digital learning, and 3) independent study of the course materials.
Lectures, assignments, exercises
Collaborative learning: teamwork and team assignments
Digital learning
Independent study of the course materials
The team portfolio
The final examination

Learning material and recommended literature

Learning materials
Taylor Shirley, 2004 /2012. Model Business Letters, E-mails and Other Business Documents. Financial Times, Pitman Publishing.
Learning packages 1 and 2 will be provided by the lecturer.
Additional materials provided by the lecturer.

Teachers

Ilpo Päiväläinen

Working life connections

The Contents of the course reflect the working life requirements and corporate communication trends.

LEARNING OBJECTIVES AND OUTCOMES
Students learn how to create international routine business documents using polite phrasing, formal to semi-formal style. The students will be able to expand their knowledge of ESP (English for Specific Purposes) in the field of international trade, logistics and transactions.

ESSENTIAL CONTENTS
Structure, style and tone; Routine business correspondence: Enquiries, replies and quotations; Orders; Payment; Complaints and adjustments; ESP

Campus

Pasila Campus

Exam dates and re-exam possibilities

Please note: According to HAAGA-HELIA regulations, the final evaluation for the course takes place 3 weeks after the end of Period 2 (in the autumn term) and Period 4 (in the spring term). The re-examination for this course will take place in the spring term according the Haaga-Helia guidelines.
You can retake the exam twice on the English re-examination dates during two successive study periods after the exam.
The re-examinations take place between 17.30 and 21 hours in the Helia auditorium in Pasila campus. You need to fill in a web form to register for re-examinations on MyNet. The times and places of, and the instructions for, the re-examinations in Pasila campus and the web form for registration can be found on MyNet.

Teaching language

English

Internationality

The international dimensions of the course will be reflected in the course learning objectives, outcomes and contents (see above).

Timing

16.01.2023 - 19.05.2023

Learning assignments

Lectures, assignments, exercises
Collaborative learning: teamwork and team assignments
Digital learning
Independent study of the course materials
The team portfolio
The final examination

Enrollment

28.11.2022 - 05.12.2022

Content scheduling

The week-to-week schedule will be given at the briefing of the course.
Groups
- CONTACT
- LE4B
- EXCH
Mode of delivery

Contact teaching

Seats

15 - 30

Further information

MANDATORY ATTENDANCE: 80 %
Independent study of the course materials
The team portfolio
The final examination

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
International Conferences and Congresses SER4LE201-3005 16.01.2023-19.05.2023 5 cr (LS4A, ...) +-
Learning objectives

Upon completion of the course, the student

• has an understanding of the impact of a conference or congress on the destination and the industry
• identifies the various types and elements of an international conference and congress
• can perform basic duties as part of a congress organizing team in the planning process
• can compare and benefit from the partners and service providers in the network
• identifies the global business trends in the conference and congress industry

Starting level and linkage with other courses

Course level: Professional Studies
Course type: Elective Professional Study

Contents

• the development and significance of the conference and congress industry
• concepts, terminology and various types of conferences and congresses
• the elements and process of conference and congress planning and organizing
• cooperation with the various partners and the service network
• global business trends

Assessment criteria

Assessment criteria - grade 1

The student:
• has some knowledge of the impact of a conference or congress on the destination and the industry
• can name some types and elements of an international conference and congress
• can apply some basic skills and duties, under supervision, as part of a congress organizing team in the planning process
• can list partners and service providers in the network
• able to repeat some global business trends in the conference and congress industry

Assessment criteria - grade 3

The student:
• has knowledge and can explain the impact of a conference or congress on the destination and the industry
• can identify and discuss the main types and elements of an international conference and congress
• can apply some basic skills and duties, as part of a congress organizing team in the planning process
• able to differentiate and compare partners and service providers in the network
• able to search for, and provide examples global business trends in the conference and congress industry

Assessment criteria - grade 5

The student:
• has excellent knowledge and can critically analyze the impact of a conference or congress on the destination and the industry
• can identify, describe and apply the various types and elements of an international conference and congress, and has abilities to design an organization team
• can independently and professionally perform basic duties as part of a congress organizing team in the planning process
• can compare and benefit from the partners and service providers in the network
• can critically analyze and provide suggestions of how to apply some global business trends in the conference and congress industry

Teachers

Eeva Särkilahti

Campus

Pasila Campus

Teaching language

English

Timing

16.01.2023 - 19.05.2023

Enrollment

28.11.2022 - 05.12.2022
Groups
- LS4A
- LS7A
- LS4C
- LS7D
- LS7C
- LS4B
- CONTACT
- LS7B
- LE4B
- LE4A
- EXCH
- LS4D
Mode of delivery

Contact teaching

Seats

15 - 40

Degree Programme

ASSI Degree Programme in Modern Languages and Business Studies for Management Assistants, LIIDI Degree Programme in Business Service Solutions and Languages, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
Languages for International Communication COM2LE202-3004 22.08.2022-16.12.2022 5 cr (BLENDED, ...) +-
Learning objectives

This course is intended for students to improve their English-language skills in the various areas of business, as well as in relevant areas of an international nature such as specific economic, cultural and political topics.
By giving a Pecha Kucha presentation is it intended that the student can both produce an effective presentation in English and gain confidence in giving one.
Another goal of the course is to develop critical thinking, argumentation skills and confidence when discussing a given topic and defending one's viewpoint.

Starting level and linkage with other courses

Students are to have completed the basic and professional studies in English, on both the content and language levels, before taking this course.

Contents

Texts utilizing high-level English on business topics and those of an international nature, such as economic, cultural and political topics
Pecha Kucha presentations in front of the class
Critical discussions about various topics relating to the texts mentioned above, in pairs and as a class
Working with high-level grammar via in-class exercises
Concentration on vocabulary, which will comprise the final examination, and which is found in the texts read as homework and discussed in class

Assessment criteria

Assessment criteria - grade 1

The student has a satisfactory mastery of terminology and vocabulary related to various fields of business and socially relevant topics of an international nature, and can express this.
The student is able to analyze and discuss various professional texts on a basic level.
The student completes a Pecha Kucha presentation.
The student passes the final examination.
The student attends at least 80% of the lessons.

Assessment criteria - grade 3

The student has a good mastery of terminology and vocabulary related to various fields of business and socially relevant topics of an international nature, and can express this.
The student is able to analyze and discuss various professional texts on an intermediate level.
The student gives a good Pecha Kucha presentation.
The student passes the final examination with at least an average score.
The student attends at least 80% of the lessons.

Assessment criteria - grade 5

The student will master terminology and concepts related to various fields of business and international communication, and can express this.
The student is able to dissect and analyze various professional texts in order to their understand their terminology and concepts.
The student gives a strong Pecha Kucha presentation.
The student passes the final examination with an above-average score.
The student attends at least 80% of the lessons.

Responsible person

Karl Robbins

Teachers

Karl Robbins, Sirpa.S Bode

Working life connections

This implementation includes also a Language Project (2/5 ECTS). You can complete the project in one of the following languages: English, Spanish, Chinese, French, Swedish, German or Russian by your own choice. Language Project is a great opportunity to show and sell your knowledge and special expertise in a foreign language. Language projects can be completed individually, in pairs or in a small group. As a student you need to search for a project topic that can be:
- Producing new material for the client (marketing, communication, HR etc.)
- Working for a seminar/workshop/other event (planning, implementing something, hosting guests etc.).
- Written translation work (only for very fluent students and normally from a foreign language into the mother tongue).
- Working as an interpreter/translator in a meeting(s).
- Other work that has something to do with the client’s international strategy or communications.

Campus

Pasila Campus

Teaching language

English

Timing

22.08.2022 - 16.12.2022

Enrollment

13.06.2022 - 19.08.2022
Groups
- BLENDED
- LE7AB
- EXCH
Mode of delivery

Contact teaching

Seats

15 - 30

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages
Credits
- 5 cr
Unit

Tradenomi ENG
Latin American Business Environment SPA4LE203-3005 16.01.2023-19.05.2023 5 cr (LS4C, ...) +-
Learning objectives

The course objective is to understand the special characteristics of Latin America and Spain: differences in geography, history, and social and economic life.

The course is divided to two parts:
1) Latin America's and Spain’s history, society and current affairs
2) Spanish Newspaper Texts: distinctive features and style of Spanish newspapers and preparations of reviews and summaries relating to these.

During the course the student seeks information through various media regarding the relations between Spain and Latin America.

Starting level and linkage with other courses

Competence level: B2
Spanish Business Communication 1 and 2 or equivalent studies.

Contents

The contents of the course are:
•history, society, economy and current situation of Latin America and Spain
•free Trade Agreements with Latin America: NAFTA, Mercosur, etc.
•the specific characteristics of the Hispanic press: style, features and journalistic criticism.

Assessment criteria

Assessment criteria - grade 1

The student understands economic news of his/her field and is able to name their main points. His/her
use of the vocabulary concerning enterprises and economic situations is limited. He/she is able to apply during the course acquired skills in practice only adequately. He/she is able to use sources of information to support his/her work and shows some cultural knowledge when using sources. He/she is able to share his/her professional knowledge and skills with others in a limited manner.

Assessment criteria - grade 3

The student understands economic news in his/her field and is able to summarize its main contents logically. He/she knows vocabulary concerning enterprises and economic situations well. He/she is able to apply during the course acquired skills in practice well. He/she is able to use sources of information independently to support his/her work and shows cultural knowledge when using sources. He/she adapts to cultural content fairly well and is able to share his/her professional knowledge and skills with others.

Assessment criteria - grade 5

The student understands challenging economic news in his/her field and is able to summarize its main contents successfully. He/she is able to apply during the course acquired skills in practice on a high level. He/she is able to use sources of information in a versatile and critical way to support his/her work and shows excellent cultural knowledge when using sources. He/she adapts cultural to content well and is able to share his/her professional knowledge and skills with others.

Teaching methods and instruction

The course objective is to understand the special characteristics of Latin America and Spain: differences in geography, history, and social and economic life.

The course is divided to two parts:
1) Latin America's and Spain’s history, society and current affairs
2) Spanish Newspaper Texts: distinctive features and style of Spanish newspapers and preparations of reviews and summaries relating to these.

During the course the student seeks information through various media regarding the relations between Spain and Latin America.

The contents of the course are:
•history, society, economy and current situation of Latin America and Spain
•free Trade Agreements with Latin America: NAFTA, Mercosur, etc.
•the specific characteristics of the Hispanic press: style, features and journalistic criticism.

Learning material and recommended literature

Vásquez, Germán & Marínez Díaz, Nelson 2009. Historia de América Latina. SGEL, Madrid.
Masoliver, Joaquín & Vidales, Carlos 2009. América Latina. Samfundslitteratur. Gylling.
Ángeles Albert, Maria & Ardanaz, Francisco 2009. Hispanoamérica, ayer y hoy: historia y arte, demografía, economía, instituciones, tradiciones. SGEL. Madrid.
Newspapers in Spanish on line: El País, El Mundo, La Vanguardia, Cambio16, El Clarín,? El Mercurio.

Teachers

Pedro Beltrán Herrera

Campus

Pasila Campus

Exam dates and re-exam possibilities

The information will be in Moodle

Teaching language

English

Internationality

The students’ group is international.

Timing

16.01.2023 - 19.05.2023

Learning assignments

The options that are appropriate for the course:
Contact lessons Individual, pair and team assignments
Independent studies
The assessment of one’s own learning 1 h

Alternative ways to complete the course: one alternative available to students is that they complete all of the coursework and take the final exam, without attending the actual contact hours.

Enrollment

28.11.2022 - 05.12.2022

Content scheduling

The schedule is announced in Moodle.
Groups
- LS4C
- LE6B
- CONTACT
- LE4B
- EXCH
- LS6C
Mode of delivery

Contact teaching

Seats

15 - 40

Further information

Two written exams.
Distance assignments.
One compulsory oral presentation -PowerPoint and text- (in the 1st part) .

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi
Marketing and Networks MAR4LE201-3005 27.03.2023-19.05.2023 5 cr (LS4A, ...) +-
Learning objectives

Upon successful completion of the course, the student

knows the different stages of planning marketing communications campaign
understands the importance of briefing in communications planning process
understands the importance of creativity in campaign planning
knows how to present creative ideas for the client
knows the role of different agencies and how to cooperate with them
learns current marketing communications trends

Starting level and linkage with other courses

The student has successfully completed the Basic Studies (Business Environment and Business Processes / Liiketoimintaympäristö tutuksi & Yrityksen prosessit).

Contents

marketing communications campaign planning process
agencies and agency cooperation
current trends in marketing communications

Assessment criteria

Assessment criteria - grade 1

- Student can name and partly understands the different stages of marketing campaign planning process.
- Student can name some of the different stakeholders/agencies in marketing communications industry and has some ideas what services they offer and how to cooperate with them.
. Student has some ideas how to present ideas and solutions for the client
- Student can name some current marketing trends.

Assessment criteria - grade 3

- Student knows the stages of marketing campaign planning process and the modern marketing - communications methods.
- Student knows stakeholders in marketing communications industry and understands how to collaborate with them (eg importance of briefing and communication)
-student can present creative ideas for the client

Assessment criteria - grade 5

- Student knows very well the stages of campaign planning process and the modern marketing communications methods.
- Student can identify the different stakeholders in marketing communications industry and has internalized how to collaborate with them.
- student can professionally present creative ideas for the client and justify choices

Further information

Mia-Maria Salmi, Pasila

Teachers

Mia-Maria Salmi

Campus

Pasila Campus

Teaching language

English

Timing

27.03.2023 - 19.05.2023

Enrollment

28.11.2022 - 05.12.2022
Groups
- LS4A
- LS4C
- LS4B
- CONTACT
- LE4B
- LE4A
- EXCH
- LS4D
Mode of delivery

Contact teaching

Seats

15 - 40

Degree Programme

ASSI Degree Programme in Modern Languages and Business Studies for Management Assistants, LIIDI Degree Programme in Business Service Solutions and Languages, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
Nordic Business Environment SWE4LE203-3005 16.01.2023-19.05.2023 5 cr (LE6B, ...) +-
Learning objectives

Upon completion of the course, the student
• understands how to write various types of messages and documents pertaining to doing business and managing business in Nordic countries.
• is able to manage internal and external communications in Swedish
• knows how to make report and presentations in demanding business situations
• acquire the skills required in managing corporate communications pertaining to personnel and finance.

Starting level and linkage with other courses

Secondary school Swedish or corresponding proficiency.

Contents

In part focusing on written skills emphasis is on the Nordic business environment, organizational communication, meeting practices and corporate finance and writing different kind of documents on these themes. Students also write a short paper of a business area, partly in cooperation with some partner organizations.
In part focusing on oral skills there will be practice with presentations, group discussions, simulated business negotiations and meeting and recruitment events.
• business related articles
• part of annual report and various publications
• corporate administration texts
• meeting documents
• internal bulletins
• companies and organizations in Nordic content (spoken and written part
• press conferences
• negotiations and presentations

Assessment criteria

Assessment criteria - grade 1

The student:
• understands financial news and reports and is able to summarize their main points.
• uses vocabulary concerning an enterprise and its financial situation in some limited manner.
• is able to adequately apply during the course acquired skills to practice and is also able to use various sources of information.
• is able to share her/his
professional knowledge with others in a limited manner. The student is also able to participate in meetings and conversations in business interactions.

Assessment criteria - grade 3

The student:
• understands and is able to discuss financial news and reports and is able to summarize their main contents.
• has a good knowledge of vocabulary concerning an enterprise and its
financial situation.
• is able to apply well during the course acquired skills to practice and is able to use sources of
information independently.
• is able to share her/his
professional knowledge and skill with others well. The student is also able to master meetings and conversations in business interactions.

Assessment criteria - grade 5

The student:
• understands and is able to discuss in depth challenging financial news and
reports, and is able to summarize their main contents in detail.
• has a wide knowledge of vocabulary concerning an enterprise and its financial
situation.
• is able to use sources of information successfully.
• adapts to cultural content very well and is also able to share his/her professional knowledge and skills with others very well. The student is also able to master meetings and conversations on higher levels in business interactions.

Teachers

Anna Sarajas-Zino

Campus

Pasila Campus

Teaching language

English

Timing

16.01.2023 - 19.05.2023

Enrollment

28.11.2022 - 05.12.2022
Groups
- LE6B
- CONTACT
- LE6A
- LE4B
- LE4A
Mode of delivery

Contact teaching

Seats

15 - 40

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi
Orientation to Finland CUL8LE001-3006 22.08.2022-16.12.2022 3 cr (VIRTUAL, ...) +-
Learning objectives

The aim of the Orientation to Finland course is to get you familiar with Finland before starting your studies at Haaga-Helia University of Applied Sciences. After going thru the material and doing the assignments you will be better equipped to live and study in Finland. The power point studies and assignments are also helpful for those planning a vacation in this country of a thousand lakes.

Starting level and linkage with other courses

No prerequisites

Contents

Weather conditions
Population now and in the past
Popular sports
Cultural makeup
Educational structure
Finding work
Immigration information

Teachers

Wallace Reynolds

Campus

Pasila Campus

Teaching language

English

Timing

22.08.2022 - 16.12.2022

Enrollment

15.08.2022 - 19.08.2022
Groups
- VIRTUAL
- FH22S
Mode of delivery

Distance learning

Seats

1 - 25

Degree Programme

SEBBA Degree Programme in Business Service Solutions and Languages

Virtual proportion

3 cr

Evaluation scale

H-5
Credits
- 3 cr
Unit

Tradenomi ENG
Russian Business Communication 1 RUS4LE201-3009 22.08.2022-16.12.2022 5 cr (LE3B, ...) +-
Learning objectives

Student can use basic business Russian logical. Main Russian constructions and basic professional vocabulary are comprehended, and he/she masters Russian grammar.

Starting level and linkage with other courses

Language level: A2
Intermediate Russian or equivalent skills (10 ECTS).

Contents

Basic Russian grammar
Basic Russian Business vocabulary

Assessment criteria

Assessment criteria - grade 1

He/she can manage in business Russian situations on a limited basis. Language is not always logical, and not everything is understandable. Main Russian constructions, basic vocabulary and some professional vocabulary are partly comprehended but there is much to be improved upon.

Assessment criteria - grade 3

He/she is able to use business Russian on a limited basis. Language is usually logical, and for the most part understandable. Main Russian constructions, basic vocabulary and some professional vocabulary are partly comprehended but they could be improved upon.

Assessment criteria - grade 5

He/she is able to use business Russian very well. Language is logical, and understandable. Main Russian constructions, basic vocabulary and some professional vocabulary are comprehended, and he/she masters Russian grammar.

Teaching methods and instruction

1st period
Lessons: 32 h (2 x 2 h /week), including test
2nd period
Lessons: 24 h (8 x 3 h /week), including tests

Independent work during the study unit totally 79 h.
There are several independent tasks on the course.

Teacher: Elisabet Rappu
elisabet.rappu@haaga-helia.fi

Learning material and recommended literature

T. E. Akishina, 2017. Russian for a Business Trip / Russkii dlja delovoi poezdki. Russkii jazyk. Kursy.
Material given by the teacher.

Teachers

Elisabet Rappu

Working life connections

Simulating real working life conversations.

Campus

Pasila Campus

Exam dates and re-exam possibilities

Oral exam Wed 12.10.2022
Listening comprehension test Mon 5.12.2022
Written exam Mon 12.12.2022
Written exam can be retaken, date to be announced later.
It is not possible to retake the listening comprehension test.

Teaching language

English

Internationality

The study group is multicultural.

Timing

22.08.2022 - 16.12.2022

Learning assignments

Learning assignments will be announced in Moodle.

Enrollment

13.06.2022 - 19.08.2022
Groups
- LE3B
- BLENDED
Alternative learning methods

1. Self-studying, doing the learning assignments and taking the oral and written exams.

2. RPL

Mode of delivery

Contact teaching

Seats

15 - 30

Further information

Learning assignments (3) 15 % in total
Oral exam 35 %
Listening comprehension test 10 %
Written exam 40 %
Totally 100 %
The written exam can be renewed twice.

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
Russian Business Communication 2 RUS4LE202-3009 16.01.2023-19.05.2023 5 cr (LS3D, ...) +-
Learning objectives

Upon successful completion of the course, the student is able to
- effectively use spoken and written Russian business language and take the Russian business culture context into account,
- to keep the conversation with a Russian counterpart,
- make up Russian PR- and business messages using Cyrillic Word processing,
- to understand participles and passive voice.

Starting level and linkage with other courses

Competence level: B1
Russian Business Communication 1 or equivalent studies.

Contents

The course introduces students to spoken and written Russian business language and to Russian business culture along the following lines:
Part 1. Spoken proficiency
- Verbal self-pitch/ CV
- Meeting guests
- Fairs
- Job interview
- Presentation of a company
- Business culture

Part 2. Written proficiency
- Russian business letter standard 
- PR-letters and business letters
- Participles and passive voice

Assessment criteria

Assessment criteria - grade 1

Part 1. Spoken proficiency
The student sometimes understands versatile simple oral and written messages, and is able to convey those to the recipient. Speaking and writing are inadequate with regard to sentence structure and/or pronunciation. The student is able to apply what s/he has learnt mostly in simple communication situations.

Part 2. Written proficiency
The student knows the most common business Russian words and phrases and can with big effort make up Russian PR- and business messages using Cyrillic Word processing. There is still much to improve in messages and they couldn’t be sent without correcting.

Assessment criteria - grade 3

Part 1. Spoken proficiency
The student often understands versatile simple oral and written messages, and is able to convey those to the recipient. Speaking and writing are good with regard to sentence structure and/or pronunciation. The student is able to apply what s/he has learnt mostly in familiar language-using contexts.

Part 2. Written proficiency
The student knows the common business Russian words and phrases and can make up good Russian PR- and business messages using Cyrillic Word processing. There is still a little bit to improve in messages and it is recommended to make some corrections before sending them.

Assessment criteria - grade 5

Part 1. Spoken proficiency
The student usually understands versatile simple oral and written messages, and is able to convey those successfully to the recipient. Speaking and writing are very good with regard to sentence structure and pronunciation. The student is able to apply the newly-acquired competencies to new diverse language-using contexts.

Part 2. Written proficiency
The student masters the common business Russian words and phrases and can make up excellent Russian PR- and business messages using Cyrillic Word processing. There is nearly nothing to be corrected in the messages.

Teaching methods and instruction

The course involves contact hours (3 h / week), practicing, assignments completion, as well as written and oral tests, totaling 75 hours of study time, which includes directed and self-directed learning.
The course will continue during two periods.
The learning methods this course applies are as investigative and developmental as possible.
Contact hours: 33 h (3 h / week)
Oral exam and listening comprehension: 3 h (at the end of the 3rd period)
Final written exam: 2 h (at the end of the 4th period)
Self-directed learning (weekly tasks, learning assignments submission and preparing for the exam): 36 h
The assessment of one’s own learning 1 h
In Period 3 attendance of 80% of the contact hours is mandatory. All alternative methods should be priorly agreed with the teacher.
Failing to do that will result in failing the course.

The options that are appropriate for the written part of the course, Period 4:
Contact lessons and assignments and exams OR
Exams and assignments
The assessment of one’s own learning 1 h

Learning material and recommended literature

Part 3. Speaking proficiency
Akishina, T. & Skorikova, T. 2013. Business Contacts: Russian Language Course. Russkiy Yazyk. Moscow.
Ojanen, Laurila-Hellman, Prokkola 2011. Sekret uspeha 1. Helsingin kauppakorkeakoulu, Helsinki
Part 4. Writing proficiency
Salenius, 2014, Venäjänkielinen liikeviestintä, Promentor (verkkomateriaali)

Teachers

Elisabet Rappu

Working life connections

Business situations, context, vocabulary and examples of enterprises successfully working in the field of the Finnish-Russian trade.

Campus

Pasila Campus

Exam dates and re-exam possibilities

Exam and re-examination:
Oral exam - Week 12, 2020, on 18.3. at 14:00-16:30, classroom 6043.
Time slots to be agreed in class .
Written exam - Week 20 or 21, 2020, date TBC, classroom TBC.
Re-examinations are held according to Haaga-Helia’s schedule.

Teaching language

English

Internationality

Multicultural teamwork opportunities for students in and out of the classroom,
business cases from a number of Russian-speaking countries.

Timing

16.01.2023 - 19.05.2023

Learning assignments

Period 3
The students are encouraged to use mobile or web-based video- or audio-recording free tools to complete and submit the below assignments:
Oral assignment 1: ??????? ??????.
Oral assignment 2: ??????. ????????????? ??? ?????? ?? ??????.
Oral assignment 3: ??????. ??????? ???????? ?? ????????.
?????????? ???????.
Oral assignment 4: ??????. ??????? ?????. ?????????? ? ???????? ??????????. Small talk.
Oral assignment 5: ? ?????? ? ?????. ????????+??????????? ????????.

Enrollment

28.11.2022 - 05.12.2022

Content scheduling

Period 3 Contact hours Wed 14:00 – 16:30 in room 2002.

week 4 Mandatory kick-off session. ??????? ??????.
week 5 ????????????? ??? ?????? ?? ??????.
?????????????? ????????? ?????????? ???????.
week 6 ?????????? ???????.
week 7 ??????? ?????. ????? ??????.
week 9 ?????????? ? ??????????? ????????.
week 10 ??????????? ???????? ? ?????? ? ?????/ Compulsory.
week 11 ????????????????????? ?????????.
?????????????? ????????? ?????????? ???????.
week 12 Compulsory spoken test (? ???????? 6043).
Groups
- LS3D
- CONTACT
- LE4B
- EXCH
- LS2D
- LS4D
Alternative learning methods

Period 3:
Mandatory attendance of the first session where assignments, submission types and due dates are discussed, and where the pairs are formed for the company presentation. At the end of the kick-off session remote participation is agreed individually, with the exception of the business presentation (preferably, in class), and the exam, mandatory for everyone.

Individual and group feedback by the teacher,
Spoken part 50 %.
Written part 50 % (includes written test and learning assignments)

Mode of delivery

Contact teaching

Seats

15 - 40

Further information

Assessment components and their respective weights
Oral exam 40 %.
Oral assignments (5) – 10%
Written exam 40 %.
Portfolio 10 %

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi
Russian Business Environment RUS4LE203-3007 16.01.2023-19.05.2023 5 cr (LS6D, ...) +-
Learning objectives

Russian Contract Texts:
To understand main points of a Russian purchase agreement and to compose short messages concerning agreements.

Assistant’s Job in Russian Trade:
To handle job search and application situations, to compose a CV, to present one’s organisation, be able to present a business in Finland, and familiarise oneself with peculiarities of the trade between Russia and Finland

Starting level and linkage with other courses

Language level: B 2
Russian Business Communication 2

Contents

The course is divided into two parts: Contract Texts in Russian Trade and Assistant’s Job in Russian Trade. The course involves contact hours and weekly assignments.
Contract Texts in Russian Trade:
Structure and main contents of Russian contracts and participles and the passive voice

Assistant’s Job in Russian Trade:
Simulated job application situations, compilation of a CV, presentation of a relevant job description, presentation of an organisation or a business in Finland, trade between Russia and Finland, its dynamics and metrics

Assessment criteria

Assessment criteria - grade 1

The student understands the Russian purchase agreement to some extent and is able to name its main points. He/she knows the vocabulary concerning agreements in a limited way and is able to apply during the course acquired skills to business messages only adequately.
The student manages in simulated job application situations and presenting one's job description. He/she knows Finnish and Russian economics and the trade between our countries. There is still much to be improved upon to be able to work in Russian trade.

Assessment criteria - grade 3

The student understands main points of the Russian purchase agreement and is able to summarize its contents logically. He/she knows the vocabulary concerning agreements well and is able to apply during the course acquired skills to business messages quite well.
The student manages in simulated job application situations and presents logically one's job description. He/she knows Finnish and Russian economics and the trade between our countries. There are certain competencies subject to improvement in order to be able to work in Russian trade.

Assessment criteria - grade 5

The student understands main points of the Russian purchase agreement and is able to summarize its contents successfully. He/she knows the vocabulary concerning agreements very well and is able to apply during the course acquired skills to practice on a high level.
The student manages in simulated job application situations and presents fluently one's job description. He/she knows Finnish and Russian economics and the trade between our countries. He/she is ready to work in Russian trade.

Teaching methods and instruction

Period 3.
Contact hours: 18 h (3 h/week)
Written examination: 3 h (at the end of the period)
Independent study, weekly assignments and preparing for exam: 31 h
Self-assessment of learning: 1 h
Totally 53 h

Period 4.
Contact hours: 18 h (3 h/week)
Spoken examination: 0.5 h (at the end of the period)
Independent study, learning assignments and preparing for the spoken test: 34 h
Self-assessment of learning: 1 h
Totally 53,5 h

Learning material and recommended literature

Period 3.
Salenius, P., 2016. Venäjänkielinen sopimus -material in Moodle.
Additional material given by the teacher.

Period 4.
Materials and links provided on Moodle.
Self-paced pair work guidelines provided in class.

Teachers

Inara Shakirova

Working life connections

Working life examples.
Students are introduced to the practices of Finnish companies concerning their Russian agreements.

Period 4: Company visits and interviews.

Campus

Pasila Campus

Exam dates and re-exam possibilities

Period 4.
The final spoken examination Wednesday 13.5.2020, 8:00-10:30, classroom 6043.
It is allowed to use English/Finnish, but not Russian (!!) notes in the examination.
Re-examinations according the HH re-exam schedule.

Teaching language

English

Internationality

Russian studies in line with the requirements of the Finnish companies. The study group is usually multicultural.

Timing

16.01.2023 - 19.05.2023

Learning assignments

Period 4
Job application and head-hunting situations, compilation of a CV in Russian, presentation of an organisation, a specialist's (assistant's, marketer's, logistics expert's, etc) job description, presentation of the businesses engaged in the Finnish-Russian trade in Finland and abroad, the pre-requisites and current situation in the trade between Russia and Finland.
The teachers retain the right to modify the course assignments, their weights and assessment criteria. Check the updated course implementation plan at the start of the course.

Enrollment

28.11.2022 - 05.12.2022

Content scheduling

Period 4 schedule is to be published in mid-March 2020.
Groups
- LS6D
- LS7D
- LE6B
- CONTACT
- LE4B
- LE6A
- EXCH
- LS4D
Alternative learning methods

Period 4:
A. Contact lessons, distant assignments, presentation in class and oral exam
OR
B. Distant assignments and portfolio of 3 essays and an oral exam
The assessment of one’s own learning 1 h

Mode of delivery

Contact teaching

Seats

15 - 40

Further information

Period 4.
Final oral exam 50 %
Assignments (2) 20 %
Active participating and pair work in classes 30%.

The failure to submit critical assignments will result in a zero grade.
Should a student decide to drop out, their participation is marked with a zero grade.
The teachers retain the right to modify the course assignments, their weights and assessment criteria. Check the updated course implementation plan at the start of the course.

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi
Spanish Business Communication 1 SPA4LE201-3005 22.08.2022-16.12.2022 5 cr (LE3B, ...) +-
Learning objectives

The first part of the course will deal with everyday situations such as the use of the telephone formally and informally, setting meetings, eating out, planning a trip and studies, etc. Spoken language expressions used in the present day Spanish.
In the second part we will practice negotiations and discuss current topics related to Spain and learn the use of formal language and discuss about Spanish society.

Starting level and linkage with other courses

Competence level: A2
Spanish for Beginners 1 and 2 or equivalent, e.g. secondary school Spanish.

Contents

The topics of the courses are:

•basic vocabulary of Business Spanish
•cultural differences in the business life of the Latin America and Spain
•the use of oral language in different business situations
•different kind of enterprises
•short messages by email
•job applications
•grammar: present tens of subjunctive and imperative
•future, conditional, passive, past tenses of subjunctive and relative pronouns

Assessment criteria

Assessment criteria - grade 1

The student is able to somewhat use written business-related Spanish. The student’s understanding of messages in different business life situations is limited. His/her comprehension corresponds somewhat to the main learning goals of the course in written and spoken Spanish. He/she is able to use Spanish grammar and the main vocabulary to some degree in business-related Spanish.

Assessment criteria - grade 3

The student is able to use written business-related Spanish well. He/she is able to understand messages in different business situations well. His/her comprehension correlates well to the main learning goals of the course in written and spoken Spanish. He/she masters Spanish grammar and the main vocabulary in business-related Spanish well.

Assessment criteria - grade 5

The student is able to use written business-related Spanish very well. He/she is able to understand messages in different business life situations very well. His/her comprehension correlates very well to the main learning goals of the course in written and spoken Spanish. He/she masters Spanish grammar and the main vocabulary in business-related Spanish very well.

Teaching methods and instruction

The Learning Outcomes of this course can be achieved in the following ways:
a. Teaching and related activities or
b. Exam and assignments

Learning material and recommended literature

Amate, Iñaki & Puranen, Pasi, 2015. Colegas – Työelämän espanja. Espanjan jatko-oppikirja. Kustannusosakeyhtiö Tammi, Helsinki: Chapters 1-10.
Additional reading:
Turk, Phil - Zollo Mike 2010, ¡Acción Gramática! A new Spanish grammar.
2nd edition, Hodder & Stoughton, London.
Mäkinen, Matti 2015. ¡Claro! Lyhyt espanjan kielioppi. Kustannusosakeyhtiö Tammi, Helsinki.
Mäkinen, Matti - Torvinen, Maarit 2015. ¡Claro! Harjoitukset. Kustannusosakeyhtiö Tammi, Helsinki.
Hämäläinen Tiina 2015. Espanjan kielioppi, Finn Lectura, Tampere.
Hämäläinen Taina - Virkkunen Sonja 2015. Espanjan kielioppi-harjoituskirja. Finn Lectura, Helsinki.
Web materials:
Español Uno and Dos guide, Finn Lectura and Taina Hämäläinen’s Espanjan kieliopin harjoituksia, Finn Lectura.

Teachers

Pedro Beltrán Herrera

Campus

Pasila Campus

Exam dates and re-exam possibilities

The exams are announced in Moodle.

Teaching language

English

Internationality

The teaching group is generally multicultural.

Timing

22.08.2022 - 16.12.2022

Learning assignments

Weekly regular homework assignments.
Two mandatories distance assignments: one on a topic related to working life and a presentation of a business or organization.

Enrollment

13.06.2022 - 19.08.2022

Content scheduling

The schedule is announced in Moodle.
Groups
- LE3B
- CONTACT
Alternative learning methods

Written exams and mandatory distance assignments.

Mode of delivery

Contact teaching

Seats

15 - 30

Further information

Two written exams
Distance assignments and oral presentation.

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
Spanish Business Communication 2 SPA4LE202-3009 16.01.2023-19.05.2023 5 cr (LS4C, ...) +-
Learning objectives

The course covers common business situations: presenting oneself in a company, job interviews, product presentations, company presentations, as well as business texts. Students give an oral presentation on a company and a product.

Starting level and linkage with other courses

Competence level: B1
Spanish Business Communication 1 or equivalent studies.

Contents

The course introduces students to Spanish business culture:
•cultural differences, corporate forms, organisation, commerce, finance, marketing, workplace culture
•products and services, Trade fair and sustainable development
•marketing and fairs

Distinctive features of written Spanish:
•business correspondence: offers, offer requests, orders, claims
•PR letters: invitations, congratulations, thank you letters, condolences

Assessment criteria

Assessment criteria - grade 1

The student: has some difficulty in learning, but he or she is moving towards improving her/his knowledge of business Spanish. He/she uses very short sentences and very basic language constructions. He/she has limited vocabulary, but is understandable to native speakers. He/she understands what is spoken in his/her environment and also participates to some degree in it.

Assessment criteria - grade 3

The student speaks Spanish with a certain correction and he/she also tries to overcome any language barriers by making use of body language and other forms of communication. He/she tries to improve her/his skills in the use of business Spanish and uses simpler language to explain more abstract concepts. He/she slowly learns business Spanish
vocabulary and also makes a great effort to create coherent and comprehensible language when talking to native speakers. He/she expresses himself or herself in Spanish-speaking environments.

Assessment criteria - grade 5

The student develops oral language with great skill and high level of interactive communication. He/she learns and practices different genres of discourse and, at the same time, he/she is able to reproduce fairly fluent and understandable spoken language. He/she acquires an extensive vocabulary in business communication in professional settings. He/she acts naturally in any environment where he/she needs to use Spanish on a high cultural level.

Teaching methods and instruction

The Learning Outcomes of this course can be achieved in the following ways:
a. Teaching and related activities or
b. Exam and assignments

Learning material and recommended literature

The material will be given by the teacher.

Teachers

Pedro Beltrán Herrera

Campus

Pasila Campus

Exam dates and re-exam possibilities

The exams are announced in Moodle.

Teaching language

English

Internationality

The students’ group is international.

Timing

16.01.2023 - 19.05.2023

Learning assignments

The course covers common business situations: presenting oneself in a company, accepting visitors, job interviews, making a CV, product presentations, company presentations, as well as fairly easy business texts. Students give an oral presentation on a company or product.
The course introduces students to Spanish business culture:
• cultural differences, corporate forms, organisation, commerce, finance, marketing, tourism, workplace culture
• products and services, Trade fair and sustainable development
• marketing, tourism, fairs and apply for work
• the trade relations between Finland and Spain
Distinctive features of written Spanish:
• spelling and use of punctuation
• business correspondence: offers, offer requests, orders, claims, invoicing and warehouse management
• PR letters: invitations, congratulations, thank you letters, condolences and sales letters
• Internal communications: invitations to meetings, minutes of meetings.

Enrollment

28.11.2022 - 05.12.2022

Content scheduling

The schedule is announced in Moodle.
Groups
- LS4C
- CONTACT
- LS3C
- LE4B
- LS2C
- EXCH
Mode of delivery

Contact teaching

Seats

15 - 40

Further information

Two written exams.
Distance assignments and oral presentation.

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi
Spanish Business Communication 2 SPA4LE202-3010 22.08.2022-16.12.2022 5 cr (LE3B, ...) +-
Learning objectives

The course covers common business situations: presenting oneself in a company, job interviews, product presentations, company presentations, as well as business texts. Students give an oral presentation on a company and a product.

Starting level and linkage with other courses

Competence level: B1
Spanish Business Communication 1 or equivalent studies.

Contents

The course introduces students to Spanish business culture:
•cultural differences, corporate forms, organisation, commerce, finance, marketing, workplace culture
•products and services, Trade fair and sustainable development
•marketing and fairs

Distinctive features of written Spanish:
•business correspondence: offers, offer requests, orders, claims
•PR letters: invitations, congratulations, thank you letters, condolences

Assessment criteria

Assessment criteria - grade 1

The student: has some difficulty in learning, but he or she is moving towards improving her/his knowledge of business Spanish. He/she uses very short sentences and very basic language constructions. He/she has limited vocabulary, but is understandable to native speakers. He/she understands what is spoken in his/her environment and also participates to some degree in it.

Assessment criteria - grade 3

The student speaks Spanish with a certain correction and he/she also tries to overcome any language barriers by making use of body language and other forms of communication. He/she tries to improve her/his skills in the use of business Spanish and uses simpler language to explain more abstract concepts. He/she slowly learns business Spanish
vocabulary and also makes a great effort to create coherent and comprehensible language when talking to native speakers. He/she expresses himself or herself in Spanish-speaking environments.

Assessment criteria - grade 5

The student develops oral language with great skill and high level of interactive communication. He/she learns and practices different genres of discourse and, at the same time, he/she is able to reproduce fairly fluent and understandable spoken language. He/she acquires an extensive vocabulary in business communication in professional settings. He/she acts naturally in any environment where he/she needs to use Spanish on a high cultural level.

Teaching methods and instruction

The Learning Outcomes of this course can be achieved in the following ways:
a. Teaching and related activities or
b. Exam and assignments

Learning material and recommended literature

The material will be given by the teacher.

Teachers

Pedro Beltrán Herrera

Campus

Pasila Campus

Exam dates and re-exam possibilities

The exams are announced in Moodle.

Teaching language

English

Internationality

The students’ group is international.

Timing

22.08.2022 - 16.12.2022

Learning assignments

The course covers common business situations: presenting oneself in a company, accepting visitors, job interviews, making a CV, product presentations, company presentations, as well as fairly easy business texts. Students give an oral presentation on a company or product.
The course introduces students to Spanish business culture:
• cultural differences, corporate forms, organisation, commerce, finance, marketing, tourism, workplace culture
• products and services, Trade fair and sustainable development
• marketing, tourism, fairs and apply for work
• the trade relations between Finland and Spain
Distinctive features of written Spanish:
• spelling and use of punctuation
• business correspondence: offers, offer requests, orders, claims, invoicing and warehouse management
• PR letters: invitations, congratulations, thank you letters, condolences and sales letters
• Internal communications: invitations to meetings, minutes of meetings.

Enrollment

13.06.2022 - 19.08.2022

Content scheduling

The schedule is announced in Moodle.
Groups
- LE3B
- CONTACT
Mode of delivery

Contact teaching

Seats

15 - 30

Further information

Two written exams.
Distance assignments and oral presentation.

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
Strategic Business Development BUS2LE202-3004 24.10.2022-16.12.2022 5 cr (LE7AB, ...) +-
Learning objectives

Student
• knows the content and purpose of strategy
• understands the strategic business development approach
• can apply strategic business development tools for a project
• learns principles and practices of effective teamwork and project management

Starting level and linkage with other courses

No prerequisites.

Contents

• Strategy and its foundations
• Strategy frameworks
• Strategic development
• Strategic competences
• Strategic management tools and methods

Assessment criteria

Assessment criteria - grade 1

Grade 1:
The student:
• has limited knowledge about different strategy frameworks
• has limited understanding of strategic business development approach
• has limited skills in applying strategic business development tools for assignments
• has limited skills in teamwork and conducting assignments

Assessment criteria - grade 3

Grade 3:
The student:
• has good knowledge about different strategy frameworks
• has good understanding of strategic business development approach
• has good skills in applying strategic business development tools for assignments
• has good attitude and skills towards learning through participation in teamwork and conducting assignments

Assessment criteria - grade 5

Grade 5:
The student:
• has excellent knowledge about different strategy frameworks
• has excellent understanding of strategic business development approach
• has excellent skills in applying various business development tools for assignments
• has excellent attitude and skills towards learning through continuous, supportive and initiative participation in teamwork and conducting assignments

Teaching methods and instruction

This virtual course makes use of research and development as well as flipped classroom approach to learning, with emphasis on both teamwork and independent studies.

Learning material and recommended literature

Strategy Safari: A Guided Tour Through the Wilds of Strategic Management
Mintzberg, Henry; Ahlstrand, Bruce; Lampel, Joseph
2005

Lead from the Future: How to Turn Visionary Thinking Into
Breakthrough Growth
E-book
Johnson Mark W., Suskewicz Josh, 2020

Seeing Around Corners: How to Spot Inflection Points in Business Before They Happen
E-book
McGrath, Rita Gunther, 2019

Understanding Design Thinking, Lean, and Agile
E-book
Schneider Jonny, 2017

Running Lean, 2nd Edition
E-book
Maurya Ash 2012

Business Model Generation: A Handbook for Visionaries,
Game Changers, and Challengers.
E-book
Osterwalder, Alexander; Clark, Tim; Pigneur, Yves
2010

Teachers

Olli Laintila

Working life connections

Learning material includes company examples.
The implementation includes a company visitor(s).

Campus

Pasila Campus

Exam dates and re-exam possibilities

No exam

Teaching language

English

Internationality

The implementation includes globally acknowledged frameworks and tools.

Timing

24.10.2022 - 16.12.2022

Learning assignments

Three (3) team assignments.
One (1) individual assignment.

Enrollment

13.06.2022 - 21.10.2022

Content scheduling

Weeks 43-44
ZOOM session: Week 43, 27th October at 13-15.30 pm.
Introduction to the module BUS2LE202: Strategic thinking
- Mindset
- Trends and Weak Signals
- Context and time-horizon
- Purpose and Vision
Weeks 45-47
ZOOM session: Week 45, 10th November at 13-14.30 pm.
Design-led strategic business development
- Strategy frameworks and approaches
- Design and Innovation in practice
ZOOM session: Week 47, 24th November at 13-14.30 pm.
Weeks 48-50
Managing strategic business development
- Management principles and practices
- Execution: Roadmaps and Milestones
- Decision making and managing performance
Groups
- LE7AB
- EXCH
- ONLINE
Alternative learning methods

RPL

Mode of delivery

20% Contact teaching, 80% Distance learning

Seats

15 - 40

Further information

Three team assignments: (100 %)
Individual learning diary: (pass/fail)

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Virtual proportion

4 cr

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
Successful Event SER2LE202-3005 16.01.2023-19.05.2023 5 cr (CONTACT, ...) +-
Learning objectives

After completing the course the student

will be able to plan and organize a successful corporate event as a part of event team
will be able to evaluate risks and opportunities of an event
will be able to apply principles of good working practices as a member of work community
will be able to practice and promote successful workplace communication
will be able to participate as a member of a work community in a constructive manner in the multicultural contexts
will be able to apply business etiquette and manners
will be able to assess his/her own learning and development as an event organizer and as a part of an event team in corporate event

Contents

- organizing a corporate business event is small groups
- business etiquette (e.g. introductions, the art of business meetings, dress codes and decorations, table manners, tasks and responsibilities of guests and hosts, thanking)
- developing workplace communication
- legal requirements of an event safety regulations

Assessment criteria

Assessment criteria - grade 1

The student has some basic knowledge of the planning process of a corporate business event and of event organizing and communication. The student can apply some basic skills, duties and working practices, under supervision, as part of a corporate business event organizing team.

Assessment criteria - grade 3

The student has good knowledge of the planning process of a corporate business event and knows how to organize events. The student is able to plan and apply marketing communication activities to support event objectives and implementation. The student can apply and benefit from skills, duties and working practices, as part of team, in planning and organizing a corporate business event.

Assessment criteria - grade 5

The student is able to master practical knowledge of the planning process of a corporate business event and is able to apply the knowledge in event organizing. The student is able to create fit for purpose and creative event marketing communication plans, tailored to the target audience and business objectives. The student is able to apply and benefit from skills, duties and working practices in planning and organizing a corporate business event independently.

Teaching methods and instruction

Learning methods

The course consists of teamwork, coaching in teams, contact lessons and independent study. The self-evaluation of leaning.

The learning methods focus on students’ self-directed team working skills. The students are divided into small teams, whereby group work will be carried out. The teams are responsible for finding their commission and the implementation of the event.

Learning material and recommended literature

Learning materials provided by the lecturers. Please see from Moodle.

Teachers

Sanna Kukkonen, Ulla Huovinen, Anne Taipale

Working life connections

A corporate business event will be executed in accordance with a corporate commission.
Challenges created by workplace communication in an organisation.

Campus

Pasila Campus

Exam dates and re-exam possibilities

Please see from Moodle

Teaching language

English

Timing

16.01.2023 - 19.05.2023

Enrollment

28.11.2022 - 05.12.2022

Content scheduling

Please see from Moodle
Groups
- CONTACT
- LE4B
- LE4A
- EXCH
Mode of delivery

Contact teaching

Seats

15 - 40

Further information

Assessment components and their respective weights:
The course is evaluated on scale 1 to 5. The assessment criteria is presented on scale 1, 3 and 5.

Final grade 100% = 60% from the part of A. Laukkanen, 20% of the part of M. Sunimento and 20% from the part of U. Huovinen.

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 5 cr
Unit

Tradenomi ENG
Work Placement PLA6LE201-3013 04.01.2023-12.05.2023 30 cr (LE5AB) +-
Learning objectives

Upon successful completion of the course, the student
- understands the job of a management assistant
- can transfer theoretical knowledge into practice
- understands how companies operate in practice
- knows how to make use of the information available to him/her
- has adopted a professional identity of an assistant

Assessment components:
Students are assessed on the basis of their work placement report, which has to be returned to the advisor with a copy of their testimonial attached. In the report, students place special emphasis on evaluating their own learning process and the skills they have acquired during their studies and work placement.
Pass/fail, no grade is given.

Starting level and linkage with other courses

Required previous studies are:

Finnish students:
- Business Environment (BUS1LE201)
- Office Applications 1 (TOO1LE201)
- Effective Communication in Organisations (COM1LE101)
- Basic Business Swedish (SWE4LE201A/-B)
- Business Processes (BUS1LE202)
- Professionnal Writing Skills (ENG1LE201)
- Office Applications 2 (TOO1LE202)
- Finnish Business Communication 1 (FIN1LE201)
- Assistant as Service Designer (SER2LE201)
- Business Planning (BUS2LE201)
- Communicating with Impact (COM2LE201)
- Finnish Business Communication 2 (FIN2LE201)
- ICT Applications for Business 1 (TOO2LE201)
- Succesfull Event (SER2LE202)
- International Business Documents (ENG2LE201)
- Compulsory studies in two optional languages

Foreign students:
- Business Environment (BUS1LE201)
- Office Applications 1 (TOO1LE201)
- Effective Communication in Organisations (COM1LE101)
- Finnish for Beginners 1 (FIN1LE203)
- Business Processes (BUS1LE202)
- Professionnal Writing Skills (ENG1LE201)
- Office Applications 2 (TOO1LE202)
- Finnish for Beginners 2 (FIN1LE204)
- Assistant as Service Designer (SER2LE201)
- Business Planning (BUS2LE201)
- Communicating with Impact (COM2LE201)
- Finnish for Work 1 (FIN2LE202)
- ICT Applications for Business 1 (TOO2LE201)
- Succesfull Event (SER2LE202)
- International Business Documents (ENG2LE201)
- Finnish for Work 2 (FIN2LE203)
- Compulsory studies in one optional language

Contents

Students take on tasks of the management assistant in a company or other organisation. This provides students with an opportunity to use and further develop their skills in areas including multicultural communication, information technology as well as in business and administration.

Work placement covers 100 days of work in a company or organisation in Finland or abroad. The aim is that students take on a broad range of tasks relating to the management assistants profession. During the semester, the students will meet a few evenings with their thesis counselors and spend one full day at school within the frame of a mid-term seminar. In addition, during this time students should seek a commission for their thesis and get approval for their thesis topic and plan in one of the areas below:

- Entrepreneurship
- Leadership and HR (LEA4LE201)
- Meeting Industry (SER4LE201)
- Marketing, Sales and Services (MAR4LE201)
- Organisational Communication (COM4LE201)

Teachers

Catherine Metivier

Campus

Pasila Campus

Teaching language

English

Timing

04.01.2023 - 12.05.2023

Enrollment

28.11.2022 - 05.12.2022
Groups
- LE5AB
Mode of delivery

Contact teaching

Seats

1 - 40

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages
Credits
- 30 cr
Unit

Tradenomi ENG
Work Placement PLA6LE201-3014 22.08.2022-16.12.2022 30 cr (LE5AB, ...) +-
Learning objectives

Upon successful completion of the course, the student
- understands the job of a management assistant
- can transfer theoretical knowledge into practice
- understands how companies operate in practice
- knows how to make use of the information available to him/her
- has adopted a professional identity of an assistant

Assessment components:
Students are assessed on the basis of their work placement report, which has to be returned to the advisor with a copy of their testimonial attached. In the report, students place special emphasis on evaluating their own learning process and the skills they have acquired during their studies and work placement.
Pass/fail, no grade is given.

Starting level and linkage with other courses

Required previous studies are:

Finnish students:
- Business Environment (BUS1LE201)
- Office Applications 1 (TOO1LE201)
- Effective Communication in Organisations (COM1LE101)
- Basic Business Swedish (SWE4LE201A/-B)
- Business Processes (BUS1LE202)
- Professionnal Writing Skills (ENG1LE201)
- Office Applications 2 (TOO1LE202)
- Finnish Business Communication 1 (FIN1LE201)
- Assistant as Service Designer (SER2LE201)
- Business Planning (BUS2LE201)
- Communicating with Impact (COM2LE201)
- Finnish Business Communication 2 (FIN2LE201)
- ICT Applications for Business 1 (TOO2LE201)
- Succesfull Event (SER2LE202)
- International Business Documents (ENG2LE201)
- Compulsory studies in two optional languages

Foreign students:
- Business Environment (BUS1LE201)
- Office Applications 1 (TOO1LE201)
- Effective Communication in Organisations (COM1LE101)
- Finnish for Beginners 1 (FIN1LE203)
- Business Processes (BUS1LE202)
- Professionnal Writing Skills (ENG1LE201)
- Office Applications 2 (TOO1LE202)
- Finnish for Beginners 2 (FIN1LE204)
- Assistant as Service Designer (SER2LE201)
- Business Planning (BUS2LE201)
- Communicating with Impact (COM2LE201)
- Finnish for Work 1 (FIN2LE202)
- ICT Applications for Business 1 (TOO2LE201)
- Succesfull Event (SER2LE202)
- International Business Documents (ENG2LE201)
- Finnish for Work 2 (FIN2LE203)
- Compulsory studies in one optional language

Contents

Students take on tasks of the management assistant in a company or other organisation. This provides students with an opportunity to use and further develop their skills in areas including multicultural communication, information technology as well as in business and administration.

Work placement covers 100 days of work in a company or organisation in Finland or abroad. The aim is that students take on a broad range of tasks relating to the management assistants profession. During the semester, the students will meet a few evenings with their thesis counselors and spend one full day at school within the frame of a mid-term seminar. In addition, during this time students should seek a commission for their thesis and get approval for their thesis topic and plan in one of the areas below:

- Entrepreneurship
- Leadership and HR (LEA4LE201)
- Meeting Industry (SER4LE201)
- Marketing, Sales and Services (MAR4LE201)
- Organisational Communication (COM4LE201)

Teachers

Catherine Metivier

Campus

Pasila Campus

Teaching language

English

Timing

22.08.2022 - 16.12.2022

Enrollment

13.06.2022 - 19.08.2022
Groups
- LE5AB
- LE5A
- LE5B
Mode of delivery

Contact teaching

Seats

0 - 40

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages
Credits
- 30 cr
Unit

Tradenomi ENG
Work Placement PLA6LE201-3012 22.08.2022-16.12.2022 30 cr (LE5A, ...) +-
Learning objectives

Upon successful completion of the course, the student
- understands the job of a management assistant
- can transfer theoretical knowledge into practice
- understands how companies operate in practice
- knows how to make use of the information available to him/her
- has adopted a professional identity of an assistant

Assessment components:
Students are assessed on the basis of their work placement report, which has to be returned to the advisor with a copy of their testimonial attached. In the report, students place special emphasis on evaluating their own learning process and the skills they have acquired during their studies and work placement.
Pass/fail, no grade is given.

Starting level and linkage with other courses

Required previous studies are:

Finnish students:
- Business Environment (BUS1LE201)
- Office Applications 1 (TOO1LE201)
- Effective Communication in Organisations (COM1LE101)
- Basic Business Swedish (SWE4LE201A/-B)
- Business Processes (BUS1LE202)
- Professionnal Writing Skills (ENG1LE201)
- Office Applications 2 (TOO1LE202)
- Finnish Business Communication 1 (FIN1LE201)
- Assistant as Service Designer (SER2LE201)
- Business Planning (BUS2LE201)
- Communicating with Impact (COM2LE201)
- Finnish Business Communication 2 (FIN2LE201)
- ICT Applications for Business 1 (TOO2LE201)
- Succesfull Event (SER2LE202)
- International Business Documents (ENG2LE201)
- Compulsory studies in two optional languages

Foreign students:
- Business Environment (BUS1LE201)
- Office Applications 1 (TOO1LE201)
- Effective Communication in Organisations (COM1LE101)
- Finnish for Beginners 1 (FIN1LE203)
- Business Processes (BUS1LE202)
- Professionnal Writing Skills (ENG1LE201)
- Office Applications 2 (TOO1LE202)
- Finnish for Beginners 2 (FIN1LE204)
- Assistant as Service Designer (SER2LE201)
- Business Planning (BUS2LE201)
- Communicating with Impact (COM2LE201)
- Finnish for Work 1 (FIN2LE202)
- ICT Applications for Business 1 (TOO2LE201)
- Succesfull Event (SER2LE202)
- International Business Documents (ENG2LE201)
- Finnish for Work 2 (FIN2LE203)
- Compulsory studies in one optional language

Contents

Students take on tasks of the management assistant in a company or other organisation. This provides students with an opportunity to use and further develop their skills in areas including multicultural communication, information technology as well as in business and administration.

Work placement covers 100 days of work in a company or organisation in Finland or abroad. The aim is that students take on a broad range of tasks relating to the management assistants profession. During the semester, the students will meet a few evenings with their thesis counselors and spend one full day at school within the frame of a mid-term seminar. In addition, during this time students should seek a commission for their thesis and get approval for their thesis topic and plan in one of the areas below:

- Entrepreneurship
- Leadership and HR (LEA4LE201)
- Meeting Industry (SER4LE201)
- Marketing, Sales and Services (MAR4LE201)
- Organisational Communication (COM4LE201)

Teachers

Catherine Metivier

Campus

Pasila Campus

Teaching language

English

Timing

22.08.2022 - 16.12.2022

Enrollment

13.06.2022 - 19.08.2022
Groups
- LE5A
- LE5B
Mode of delivery

Contact teaching

Seats

0 - 40

Degree Programme

MUBBA Degree Programme for Multilingual Management Assistants, SEBBA Degree Programme in Business Service Solutions and Languages

Evaluation scale

H-5
Credits
- 30 cr
Unit

Tradenomi ENG

Academic year 2023 - 2024

There is no implementations attached to this degree programme.

Name and level of education

Bachelor of Business Administration (BBA) and the Finnish title of tradenomi

Admission requirements and applications

Universities of Applied Sciences Act 932/2014, Section 25

Before applying see the admission criteria at Studyinfo.fi.

Scope and duration

3.5 years and 210 ECTS credits

Recognition of learning

Mode of study

Full-time day programme.

Language of tuition

English

Requirements and decrees

Studies according to the curriculum, work placement, bachelor´s thesis and maturity test.
The Government Decree on Universities of Applied Sciences 1129/2014.

Study attainments and assessment

See Degree regulations.

Targets and structure

The Degree Programme for Business Service Solutions and Languages prepares students for a wide range of commercial and administrative roles. We grow multi-skilled business-savvy professionals who are able to adjust easily in multicultural and international contexts and have strong skills in communication, operational orchestration and business understanding.

With English as the teaching language, our students learn also Finnish and one or more other languages within our student body of 20+ nationalities. In addition to language skills and cultural capabilities, the programme offers students both theoretical and practical know-how for navigating through strategic missions, complex tasks and transformational turbulences throughout their careers. This programme also equips students to design and deliver different types of events and projects.

During the studies, our students participate in multiple company commissions gaining hands-on professional insight and helping them become resourceful problem-solvers in their chosen field. After completion of this programme, our students deliver dependably and creatively solutions to multiple business and organizational challenges in the modern digitalized world. Our graduates contribute proactively and collaboratively to results within their company networks and workplace communities.

Key learning outcomes

The programme provides students with a broad set of skills, enabling them to function in roles requiring initiative and a proactive approach. The competencies of the graduates are divided into subsets as follows: business understanding, intercultural communication, information management (practical ICT-skills), organisational skills and business operations know-how.

Combined with administrative work experience, the degree offers excellent career prospects in a range of different organisations.

Students work on developing their competence in their chosen path of expertise, choosing from the following alternatives:
- Leadership and HR
- Marketing, Sales and Services
- Meetings Industry
- Organisational Communication
- Entrepreneurship

Internationalisation

The daily work of the students is all about operating in multicultural teams. They are supervised by staff representing several nationalities. The commissions they get from companies familiarize them with various markets and ways of doing business. They can also go for an exchange, do work placement abroad or participate in international business development projects.

Work placement and cooperation with the business community

From the beginning of the studies learning takes place in real-life projects closely related to the needs of business and working life. Students work on a variety of assignments commissioned by enterprises. The students will do a work placement of one semester during their studies.

Career opportunities

Active collaboration with companies opens up doors for the students and helps them develop their networks already during the studies. This makes it easier for graduates to find jobs both in Finland and abroad. The programme prepares students for roles such as office managers, business managers, marketing coordinators, communication specialists, project coordinators, PR and event managers, HR specialists as well as management, executive and legal assistants.

Postgraduate studies

Non-Degree studies in Haaga-Helia
University studies

Alumni activities

Haaga-Helia offers various alumni activities and events also for students, offering an opportunity to network and create new connections. Read more about the alumni activities here.

Contact information

Haaga-Helia University of Applied Sciences
Degree Programme in Business Service Solutions and Languages
Ratapihantie 13
00520 HELSINKI

Competence Area Director:
Ms Marjaana Halsas, marjaana.halsas(at)haaga-helia.fi

SEBBA Degree Programme in Business Service Solutions and LanguagesBachelor of Business Administration, 210 ECTS