Academic year 2022 - 2023

•     Alcohol passport HOS003RE1AE-3004 24.10.2022-16.12.2022  (RM4, ...) +-
  Learning objectives

  Students knows issues related to alcohol sales and service in restaurants in accordance with valid rules and laws.
  Acquires status of responsible manager of alcohol sales in restaurant.
  As proof of competence and approved performance, the student receives an official certificate, known as Alcohol Passport.

  Starting level and linkage with other courses

  None (not translated)

  Contents

  Guidelines for alcohol service.
  Different types of licenses and licensed areas .

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  Teachers

  Jaana Laaksonen

  Campus

  Porvoo Campus

  Teaching language

  English

  Timing

  24.10.2022 - 16.12.2022

  Enrollment

  12.09.2022 - 14.10.2022

  Groups

  • RM4
  • RM3
  • BLENDED
  • RG3
  • RG4

  Seats

  15 - 40

  Degree Programme

  STEM Sustainable Tourism and Event Management

  Evaluation scale

  H-5

  Unit

  Restonomi

•     Customer Insight and Marketing MAR001HH1AE-3009 16.01.2023-17.03.2023  5 cr  (CONTACT, ...) +-
  Learning objectives

  After having completed this course or attained an equivalent competence level, the student
  - Can define basic concepts and processes of marketing
  - Can describe customer-centric orientation, brand and service promises
  - Knows how to utilise different sources and channels to find information that supports global customer understanding
  - Can describe customer needs and customer journeys
  - Can recognise the importance of cultural background in developing customer insights
  - Knows how to recognise competitive means of marketing and can apply them in an ethical, responsible and sustainable manner

  Contents

  - Comprehensive understanding of consumer behavior and customer-related data to draw customer insights
  - Comprehensive and in-depth coverage of the Marketing Mix/4Ps (Product, Price, Place, Promotion), and extended to the 7Ps (People, Physical Evidence & Processes) to develop a holistic marketing strategy

  Assessment criteria

  Assessment criteria - grade 1

  Knows the basic concepts, processes and the main goals of marketing. Understands the importance of customer focus in operations. Can describe the competitive means and customer needs in marketing. Can name global sources and channels from which customer related information is available.

  Assessment criteria - grade 3

  Can formulate marketing goals and understand the importance of branding and the service promise. Can compare competitive means of marketing and understands their connection to marketing and sales goals. Understands the principles of sustainable development, and the influence of culture on marketing and sales. Can collect information that supports customer insights from various sources. Can develop solutions to customer needs and communicate his or her own ideas.

  Assessment criteria - grade 5

  Can justify the advantages and challenges of different means of competition and apply them to achieve marketing and sales goals. Is able to analyse the implementation of the principles of sustainable development in marketing. Understands the influence of culture in marketing and sales. The student is able to analyse customer needs and use marketing measures to develop added value for the customer and to communicate his/her own solutions professionally.

  ---

  Teachers

  Sari Auranen

  Campus

  Porvoo Campus

  Teaching language

  English

  Timing

  16.01.2023 - 17.03.2023

  Enrollment

  09.01.2023 - 13.01.2023

  Groups

  • CONTACT
  • REE1HA1
  • REE1PC1

  Seats

  15 - 40

  Degree Programme

  STEM Sustainable Tourism and Event Management

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Restonomi

•     Fundamentals and Future in Tourism and Hospitality HOS001RE1AE-3003 16.01.2023-17.03.2023  5 cr  (CONTACT, ...) +-
  Learning objectives

  After successful competition of the course, the student is able to:
  1. Outline the most important evolution stages of the tourism and hospitality industry.
  2. Understand the changes in the needs and aspirations of key industry stakeholders (e.g., customers, employees, companies) over time.
  3. Understand the importance of cultural diversity in the field of tourism and hospitality, and identify the most important organizational culture models.
  4. Outline the key forces for change and trends affecting the future of the tourism and hospitality industry.

  Starting level and linkage with other courses

  No pre-requirements

  Contents

  1. History and evolution of tourism and hospitality.
  2. Key tourism and hospitality industry stakeholders and their needs.
  3. The cultures within the tourism and hospitality industry (e.g. consumer- and organization cultures).
  4. Evolution of business models in the tourism and hospitality industry.
  5. Driving forces shaping the future of the tourism and hospitality industry.

  Assessment criteria

  Assessment criteria - grade 1

  The student is able to recognize and understand the major development stages, stakeholders, and organizations of the tourism and hospitality industry. Also, the student is able to describe key forces influencing the development of the industry.

  Assessment criteria - grade 3

  The student is able to analytically describe the differences between the needs and requirements of different stakeholders, organisation cultures, business models, and change drivers within the tourism and hospitality industry.

  Assessment criteria - grade 5

  The student is able to analyse the overall evolution of the tourism and hospitality industries and propose justified scenarios, new ideas, approaches for the future.

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  Teaching methods and instruction

  Lectures, class activities and teamwork.
  Study visits and guest lectures as feasible.
  Individual learning assignments
  Experiential and reflective learning, problem-based learning
  
  Competences (Porvoo peda)
  communication, teamwork, digital literacy, sustainability, diversity

  Learning material and recommended literature

  Digital material provided during the course
  Literature and reading list published as the course starts.

  Teachers

  Annette Toivonen, Hanna Rinne

  Working life connections

  Visits to industry if feasible. Authentic materials and examples from tourism and hospitality.

  Campus

  Porvoo Campus

  Exam dates and re-exam possibilities

  No exam

  Teaching language

  English

  Internationality

  International perspectives into tourism and hospitality.  A selection of international cases, resources and reading materials.

  Timing

  16.01.2023 - 17.03.2023

  Learning assignments

  Subject to change by the start of the course/learning module.
  The deadlines will be finalized by 20 January 2023.
  
  
  Learning blog, 1-5, individual
  part 1 learning objectives, competences to be developed individual, 10%
  learning reflection, bi-weekly, individual
  
  part 2 Culture assignments 1- 5, 20%
  
  part 3: individual, 1-5, 20%,
  Customs: How do you experience the prevalent customs from your point of view in the context of tourism and hospitality? Do the customs and values reflect your own ones? Reflect on what type of changes there might appear in customs in the near future?
  
  part 4: Guest lecture or study visit report, reflect on the guest lecture or study visit as instructed, individual, 1-5, 20%
  
  part 5: Future, 1-5, 20%
  
  Write yourself / someone else a letter from year 2042 (20 years in the future) (approx 400 words)
  
  In the letter, describe where you are travelling, with who you are travelling, how you are travelling, what you are doing once you get there. Effectively, how the world has changed in 20 years, and how that has impacted tourism and hospitality.
  
  part 6: final reflection, a video, reaching the individual goals 10%
  Instructions for blog available on Moodle as the course starts.

  Enrollment

  09.01.2023 - 13.01.2023

  Content scheduling

  NB subject to change
  Lectures on Fridays at 8:30 – 10:45 in room PC2425
  Please, always check the timetables for changes.
  
  20.1 Course introduction
  Introduction to tourism and hospitality
  
  27.1 The concept of Culture
  
  3.2 Customs & Culture
  
  10.2 Driving forces shaping the future of the tourism and hospitality industry: trends and megatrends
  
  17.2 Online: Conclusion and discussion - reaching objectives
  
  23.2
  
  3.3
  
  10.3
  
  17.3

  Groups

  • CONTACT
  • REE1HA1
  • REE1PC1

  Alternative learning methods

  Demonstration of competence as recognition of prior learning (exams), contact teachers Violeta Salonen, Haaga and Sari Sinisalmi-Airila, Porvoo:
  For more information see Haaga-Helia student pages Recognition of Learning
  https://www.haaga-helia.fi/en/recognition-learning

  Seats

  15 - 40

  Further information

  Continuous assessment: active participation in the lectures, activities, and study visits/guest lectures.
  Learning blog with learning assignments and reflection 100%
  Assessment of the learning assignments during the course with grades and brief comments. Also, general feedback.
  
  The students are required to pass all parts of the course and to submit all the assignments in the learning blog on time. One grade point will be deducted from each possible late submission.
  
  Assessing one’s own learning is a compulsory part of the course.

  Degree Programme

  STEM Sustainable Tourism and Event Management

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Restonomi

•     Hygiene Pass HOS004RE1AE-3001 15.08.2022-16.12.2022  (REE1HA1, ...) +-
  Teaching methods and instruction

  Independent study
  Hygiene passport test

  Learning material and recommended literature

  Self-study material in Moodle

  Teachers

  Mirjami Willman, Birgitta Nelimarkka, Saija Laitinen

  Campus

  Haaga Campus

  Exam dates and re-exam possibilities

  Hygiene passport tests are organized at the following times:
  
  3.10. at 13:00 in class G318
  25.10. at 14:00 in class L302
  15.11. at 14:00 in class L302
  
  Registration for the test in Moodle with the Hygienic Pass - HOS004RE1A-3001 study course no later than 3 business days before the test.
  Payment (€10) via Lyyti before participating in the test at:
  https://www.lyyti.in/Hygieniapassikurssi_5436

  Teaching language

  English

  Timing

  15.08.2022 - 16.12.2022

  Groups

  • REE1HA1
  • BLENDED

  Alternative learning methods

  If you already have the Finnish Hygiene Passport, you can get the credit to Peppi by presenting the hygiene passport. You need the card or the paper certificate from the Hygiene Passport. The credit is recorded in Study Services, whose information point is located in the Haaga library and is open Tuesday, Wednesday and Thursday from 11:30 a.m. to 1:30 p.m.

  Seats

  1 - 40

  Further information

  The test consist of 40 true/false statements. In order to pass the test, you must have at least 34 correct answers.

  Degree Programme

  EXPER Hospitality and Tourism Experience Management, STEM Sustainable Tourism and Event Management

  Evaluation scale

  H-5

  Unit

  Restonomi

•     Hygiene Pass HOS004RE1AE-3004 24.10.2022-16.12.2022  (RM4, ...) +-
  Teachers

  Jaana Laaksonen

  Campus

  Porvoo Campus

  Teaching language

  English

  Timing

  24.10.2022 - 16.12.2022

  Enrollment

  12.09.2022 - 14.10.2022

  Groups

  • RM4
  • RM3
  • BLENDED
  • RG3
  • RG4

  Seats

  15 - 40

  Degree Programme

  STEM Sustainable Tourism and Event Management

  Evaluation scale

  H-5

  Unit

  Restonomi

•     ICT Competencies ICB001HH1AE-3012 16.01.2023-17.03.2023  5 cr  (CONTACT, ...) +-
  Learning objectives

  The student who completes this course or has acquired equivalent competence is able to:
  • Use Office Applications to succeed in individual- and teamwork in Haaga-Helia studies.
  • Apply data security and protection practices in own work and studies.
  • Use modern collaboration tools appropriately.
  • Create accessible Office documents.

  Starting level and linkage with other courses

  Prerequiste Digital skills (1 cr) or comparable knowledge.
  
  This course belongs to Haaga-Helia Key Competencies for all degrees.

  Contents

  Collaboration tools (M365: Microsoft Teams and OneDrive)
  Data security and data protection
  Word processing (Word)
  Spreadsheet (Excel)
  Presentation graphics (PowerPoint)

  Assessment criteria

  Assessment criteria - grade 1

  Student
  - Can create, edit, and save files using Office tools
  - Is able to share files with different permissions
  - Masters basic concepts of data security and data protection

  Assessment criteria - grade 3

  Student
  - Knows how to independently use office tools to speed up work tasks.
  - Is able to act securely while respecting data protection.
  - Knows the basic concepts of systems and web applications.

  Assessment criteria - grade 5

  Student
  - Is able to apply tools for practical tasks.
  - Knows the risks of your network environment and knows how to protect your files and folders.
  - Know the basics of systems and application procedures.

  Further information

  The course material is based on English versions of Microsoft Office Word, Excel ja PowerPoint applications.
  
  To complete the course assignments, you must install Microsoft Office Word, Excel and PowerPoint applications on your computer, their browser based online versions are not sufficient.
  
  Course material is for Windows versions of apps, Mac users are not supported.

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  Teaching methods and instruction

  Contact learning

  Learning material and recommended literature

  Course material will be published in Moodle-learning platform

  Teachers

  Pierantonio Silvani

  Working life connections

  The course gives the needed essential digital skills for today's work life

  Campus

  Porvoo Campus

  Exam dates and re-exam possibilities

  To be announced

  Teaching language

  English

  Timing

  16.01.2023 - 17.03.2023

  Enrollment

  09.01.2023 - 13.01.2023

  Groups

  • CONTACT
  • REE1HA1
  • REE1PC1

  Seats

  15 - 40

  Degree Programme

  STEM Sustainable Tourism and Event Management

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Restonomi

•     Introduction to Digital Learning Environments STU002HH1AE-3015 09.01.2023-17.03.2023  1 cr  (REE1HA1, ...) +-
  Learning objectives

  Students who have completed this course or have acquired equivalent competence will be able to:
  - use the Haaga-Helia network and remote access securely
  - use Haaga-Helia's Moodle and e-learning environments
  - use Peppi
  - use Haaga-Helia student pages
  - use the Haaga-Helia Office 365 environment and its various services, and
  - use Haaga-Helia email
  
  In addition, the student will identify the skills needed for independent virtual learning online.

  Starting level and linkage with other courses

  No pre-requisites.
  The course teaches the necessary IT skills to enable the student to use Haaga-Helia's IT systems, which is why the completion of this course is essential for all subsequent courses.

  Contents

  Computer network and remote access
  Peppi
  Haaga-Helia student pages
  Email and calendar
  Office 365
  Moodle

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  Teachers

  Outi Valkki

  Campus

  Porvoo Campus

  Teaching language

  English

  Timing

  09.01.2023 - 17.03.2023

  Enrollment

  09.01.2023 - 13.01.2023

  Groups

  • REE1HA1
  • VIRTUAL
  • REE1PC1

  Seats

  15 - 100

  Degree Programme

  STEM Sustainable Tourism and Event Management

  Virtual proportion

  1 cr

  Evaluation scale

  H-5

  Credits

  • 1 cr

  Unit

  Restonomi

•     Introduction to Studies STU001HH1AE-3012 16.01.2023-17.03.2023  1 cr  (CONTACT, ...) +-
  Learning objectives

  After having completed this or a corresponding course the student
  
  - can interpret and utilize degree regulations in his/her studies
  - can use library services, student wellbeing services, FSHS (Finnish Student Health Service) and international services.
  - recognizes the special characteristics of studying at university of applied sciences
  - is familiar with the structure of ISP and is able to update it, and identifies the basis of planning studies
  - is able to search for work placement related information
  - recognizes the basics and characteristics of his/her field
  - appreciates and accepts the rules and conditions of his/her studies

  Starting level and linkage with other courses

  No prerequisites.
  
  This course is included in Keys to Studies and Career which is one of the Haaga-Helia key competences.

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  Teachers

  Sari Sinisalmi-Airila

  Campus

  Porvoo Campus

  Teaching language

  English

  Timing

  16.01.2023 - 17.03.2023

  Enrollment

  09.01.2023 - 13.01.2023

  Groups

  • CONTACT
  • REE1PC1

  Seats

  15 - 40

  Degree Programme

  STEM Sustainable Tourism and Event Management

  Evaluation scale

  H-5

  Credits

  • 1 cr

  Unit

  Restonomi

•     Mathematics Placement Test ANA000HH1AE-3004 09.01.2023-13.01.2023  (REE1HA1, ...) +-
  Teachers

  Marileena Rossi

  Campus

  Porvoo Campus

  Teaching language

  English

  Timing

  09.01.2023 - 13.01.2023

  Enrollment

  09.01.2023 - 13.01.2023

  Groups

  • REE1HA1
  • REE1PC1
  • VIRTUAL

  Seats

  15 - 60

  Degree Programme

  STEM Sustainable Tourism and Event Management

  Evaluation scale

  H-5

  Unit

  Restonomi

•     Orientation to Work Placement PLA001RE1AE-3001 15.08.2022-23.05.2023  (NONSTOP, ...) +-
  Teachers

  Nina Niemi, Päivi Forsblom, Jaana Laaksonen, Outi Rekola, Sakari Ketolainen

  Campus

  Haaga Campus

  Teaching language

  English

  Timing

  15.08.2022 - 23.05.2023

  Enrollment

  15.08.2022 - 12.05.2023

  Groups

  • NONSTOP
  • REE1HA1
  • BLENDED
  • REE1PC1

  Seats

  15 - 50

  Degree Programme

  EXPER Hospitality and Tourism Experience Management, STEM Sustainable Tourism and Event Management

  Evaluation scale

  H-5

  Unit

  Restonomi

•     Teamwork and Project Management HRL001HH1AE-3009 22.08.2022-16.12.2022  5 cr  (ONLINE, ...) +-
  Learning objectives

  After having completed this course or attained an equivalent competence level, the student:
  
  - identifies the principles and challenges of multi-cultural teamwork
  - recognizes different tools and practices of project management
  - develops teamwork and works purposefully in diverse teams
  - takes advantage of good practice in project work
  - sees opportunities and advantages of diversity in project teams
  - collaborates inclusively, ethically, sustainably and responsibly in multi-cultural teams

  Starting level and linkage with other courses

  No prerequisites.

  Contents

  - principles of efficient teamwork
  - team roles, team development and team structure
  - advantages of and challenges in multi-cultural teams
  - principles of project management
  - project planning and executing
  - evaluation of project completion

  Assessment criteria

  Assessment criteria - grade 1

  The student can describe group dynamics and the basics of project management. He/she understands the challenges related to multi-cultural team work. He/she is able to conduct appointed tasks in a project under guidance.

  Assessment criteria - grade 3

  The student can analyse group dynamics and is able to apply project management tools in their own tasks. S/he participates actively in multi-cultural team work with taking responsibility for reaching the goals in the project realisation. S/he is able to give and receive both team and peer feedback as well to conduct self-assessment. S/he is able to set objectives and work in a team as agreed.

  Assessment criteria - grade 5

  The student can plan, execute and evaluate team work and projects and set development objectives both personally and for a team. S/he can take advantage of multi-cultural teams and is able to analyse the team effectiveness and performance. The student is able to use feedback for reflecting and analysing both a team’s work and their own actions.

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  Teaching methods and instruction

  ONLINE zoom link: https://haaga-helia.zoom.us/j/64907721703

  Teachers

  Pauliina Mansikkamäki

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  No exam

  Teaching language

  English

  Timing

  22.08.2022 - 16.12.2022

  Learning assignments

  Learning assignment 1: Personal teamrole test (, individual work, 40%)
  
  Learning assignment 2: Project plan (team work, 40%)
  
  Learning assignment 3: Self-evaluation (individual work, 20%)

  Enrollment

  15.08.2022 - 19.08.2022

  Groups

  • ONLINE
  • FH22S

  Seats

  15 - 40

  Further information

  Assessment criteria - grade 1
  The student can describe group dynamics and the basics of project management. He/she understands the challenges related to multi-cultural team work. He/she is able to conduct appointed tasks in a project under guidance.
  
  Assessment criteria - grade 3
  The student can analyse group dynamics and is able to apply project management tools in their own tasks. S/he participates actively in multi-cultural team work with taking responsibility for reaching the goals in the project realisation. S/he is able to give and receive both team and peer feedback as well to conduct self-assessment. S/he is able to set objectives and work in a team as agreed.
  
  Assessment criteria - grade 5
  The student can plan, execute and evaluate team work and projects and set development objectives both personally and for a team. S/he can take advantage of multi-cultural teams and is able to analyse the team effectiveness and performance. The student is able to use feedback for reflecting and analysing both a team’s work and their own actions.

  Degree Programme

  EXPER Hospitality and Tourism Experience Management, ITBBA Business Information Technology, STEM Sustainable Tourism and Event Management, INTBBA International Business

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  IT-Tradenomi

Academic year 2023 - 2024

There is no implementations attached to this degree programme.