Financial Processes and Service DesignLaajuus (5 cr)

Learning objectives

After having completed this course or attained an equivalent competence level, the student:
- is able to identify key financial processes as part of business operations; also in an international business context.
- is able to design financial processes and related data flows on process flow charts.
- is able to recognise the impact of data quality on reporting, decision-making and sustainable business process development initiatives.
- Is able to apply process management methods and a service design approach to identify development areas and create new services within financial processes, including a process development case study conducted in inclusive, ethical, sustainable, and responsible collaboration in multicultural teams.
- is able to understand the importance and impact of utilizing modern technology (RPA, AI) in developing processes.
- has gained hands-on experience on SAP ERP system by completed case studies.

Contents

- Financial processes; process flow charts, data flow diagrams
- Process development; process management methods (Lean, Six Sigma etc)
- Data, data quality
- Automation, RPA, AI
- Enterprise Resource Planning (ERP) system; SAP
- Service design

Lähtötaso ja sidonnaisuudet muihin opintojaksoihin

Following BBA key and common competence courses should be completed or similar knowledge and skills gained prior to this course:

ECO001HH1AE
ECO002TR1AE

Implementation methods, demonstration and Work&Study

CONTACT / CONTACT BLENDED
VIRTUAL / VIRTUAL INSTRUCTED

If you have acquired the required learning outcomes, you can show your competences with a demonstration. If you have any questions, please contact the responsible teacher. More information and instructions regarding the recognition of learning: https://www.haaga-helia.fi/en/recognition-learning

Assessment criteria - grade 1

Attendance Requirement:
For CONTACT, ONLINE, and BLENDED implementations of the course, attendance is required at the scheduled teaching sessions listed in the timetable. If a student is absent for more than 25% of the sessions, their final grade will be lowered by one grade point. If a student is absent for more than 50% of the sessions, the course will be failed.

All other grading criteria are based on the learning objectives of the course.

Assessment criteria - grade 3

Grading criteria are based on the learning objectives of the course.

Assessment criteria - grade 5

Grading criteria are based on the learning objectives of the course.

Learning materials

Romney, Steinbart,Summers,Wood: Accounting Information Systems, Pearson 2021.

Other material informed by the course teacher