Financial Processes and Service Design (5 cr)
Code: ECO004AS2AE-3004
Basic information of implementation
- Enrollment
- 02.01.2025 - 21.03.2025
- Enrolment for the implementation has ended.
- Timing
- 24.03.2025 - 16.05.2025
- Implementation has ended.
- ECTS Credits
- 5 cr
- Campus
- Pasila Campus
- Teaching languages
- English
- Seats
- 15 - 45
- Degree programmes
- INTBBA International Business
- Teachers
- Nina Wildeboer
- Groups
-
CONTACTContact implementation
-
BLENDEDBlended implementation
-
IBE5PAACCINTBBA 5. lukukausi, Pasila, Accounting and Finance
-
EXCHEXCH Exchange students
- Course
- ECO004AS2AE
Evaluation scale
H-5
Schedule
Contact classes as per course schedule - more detailed schedule on Moodle
Implementation methods, demonstration and Work&Study
CONTACT / CONTACT BLENDED
VIRTUAL / VIRTUAL INSTRUCTED
If you have acquired the required learning outcomes, you can show your competences with a demonstration. If you have any questions, please contact the responsible teacher. More information and instructions regarding the recognition of learning: https://www.haaga-helia.fi/en/recognition-learning
Intro
This course explores how financial processes function within business environments and contribute to the overall organization. It focuses on the development of financial processes through the design of process flow charts, emphasizes the role of data quality in supporting accurate reporting and informed decision-making, and examines how emerging technologies such as Artificial Intelligence (AI) and Robotic Process Automation (RPA) drive process improvement within the finance function. Through practical case studies and collaboration in diverse international teams, the course fosters a forward-looking mindset, emphasizing the application of process management and service design methods and tools to support the continuous improvement of financial processes. Hands-on experience with SAP, one of the world’s leading ERP systems, is also included. By the end of the course, participants will be prepared to support organizations in operating more efficiently, customer-centrically and sustainably.
Teaching methods and instruction
Contact classes as per course schedule - more detailed schedule on Moodle.
60% of the course Financial Processes, 40% of the course Service Design.
Working life connections
During the course, we use an enterprise resource planning system (SAP) for case studies, and perform several process analysis from the point of view of developing processes and utilizing also service design methods.
Learning assignments
Preliminary tasks, changes possible:
Modeling a financial process.
ERP (SAP) exercises/case studies.
Service design teamwork and Moodle exam.
Process management and development methods Moodle exam.
Process development.