After having participated in this Work Based Project course, the student will be able to:
- contribute to the customer experience of a large-scale international event through various service functions
- demonstrate skills to create an excellent and unique customer experience as part of a team.
- comprehend the elements and rules of teamwork as well as team building practices.
- perform customer service in English
The project consists of training sessions, participating the event in various roles and wrap-up (and feedback session) and a reflection report after the event.