The course uses a case study as a basis for customer requirements.
The course simulates a project.
During the project the customer requirements are implemented in sprints into CRM system (Salesforce).
Students work in teams.
External company coaches teams in a customer role.
Material is shared during the course and it is based on Salesforce training documents and case descriptions from partner company.
Course is done in co-operation with Salesforce and Salesforce partner ecosystem
Pasila Campus
The is no exam on this course.ยจ
Possibility to conduct Salesforce admin certificate (without cost/supported by Salesforce).
English
Course is conducted in english
15.01.2024 - 17.05.2024
Project planning, implementation, reporting and closing Customer demos in sprints Conduct Salesforce certificate Technical implementation of CRM in the Salesforce environment.
02.01.2024 - 12.01.2024
16.1.2024 - 20.5.2024
Not applicable
Seppo Karisto, Jari Haggren, Terhi Pio
15 - 30
Grade 1
The student has participated in the project but the individual contribution is minor and/or the quality of the project deliverables are not or barely fulfilling the target.
Assessment criteria - grade 3
Grade 3
The student has well participated in the project and the individual contribution is on a good level with timely and qualitative deliverables.
Assessment criteria - grade 5
Grade 5
The student has been a key member of the project and the individual contribution has clearly had a great impact on the project outcome. And / Or
The project has overall been successful and reached all goals set.
Evaluation criteria, approved/failed
BITE Degree Programme in Business Information Technology
0.00 cr
0.00 cr
H-5