•   Experience Economy in Hospitality and Tourism ORI1RZ002-3014 16.02.2026-30.04.2026  9   (LEMONDE24S1, ...) +-
    Learning objectives
    On completion of the course, the student is able to

    • know key concepts/definitions of Experience Economy and its derivatives and apply it to real cases
    • understand key conceptual models of Experience Economy and Tourism industry
    • know concepts/definitions of Tourism and Hospitality industry
    • understand Tourism as a global industry and know Tourism stakeholders
    • know key operations, operators, stakeholders of Food and Beverage services
    Starting level and linkage with other courses
    No previous studies needed and no binding connections to other courses.
    Contents
    Contents
    • Genealogy of the Experience Economy and key concepts
    • Value and the Progression of Value
    • Experience realms
    • THEME-ing process
    • The Experience Pyramid
    • Hospitality as a concept
    • Tourism as a concept and stakeholders of the business
    • Statistics of global Tourism industry
    • Tourist typology
    • Impacts of Tourism
    • Terminology, characteristics and stakeholders of Food and Beverage services
    • Types of Food and Beverage services
    • Food and Beverage operations
    Assessment criteria
    Assessment criteria - grade 1
    Grade 1
    • sufficiently knows key concepts/definitions of Experience Economy/ Tourism/F&B and its derivatives
    • sufficiently knows Experience/ Tourism/F&B stakeholders
    • sufficiently understands value and progression of value
    • sufficiently understands key conceptual models of Experience in hospitality and tourism
    • is sufficiently able to apply Experience constructs to real cases
    Assessment criteria - grade 3
    Grade 3
    • knows key concepts/definitions of Experience Economy/ Tourism/F&B and its derivatives
    • knows Experience/ Tourism/F&B stakeholders
    • understands value and progression of value
    • understands key conceptual models of Experience in hospitality and tourism
    • is able to apply Experience constructs to real cases
    Assessment criteria - grade 5
    Grade 5
    • knows very well key concepts/definitions of Experience Economy/ Tourism/F&B and its derivatives
    • knows very well Experience/ Tourism/F&B stakeholders
    • understands very well value and progression of value
    • understands very well key conceptual models of Experience in hospitality and tourism
    • is very able to apply Experience constructs to real cases
    Further information
    Contact lessons: 96-hours of contact teaching and directed learning
    Individual, pair and team assignments: 86-hours
    Independent studies: 70-hours
    Assessing one’s own learning is a compulsory part of the course: 1-hour

    In this course learning activities include a global perspective and internationally recognized resources and concepts are applied.
    Campus

    Athens

    Teaching language

    English

    Timing

    16.02.2026 - 30.04.2026

    Enrollment

    10.03.2025 - 10.03.2025

    Groups
    • LEMONDE24S1
    • CONTACT
    Teachers

    Sofia Filippidou

    Seats

    15 - 15

    Degree Programme

    22HOTEM Degree Programme in Hospitality, Tourism and Experience Management

    R&D proportion

    0.00 cr

    Virtual proportion

    0.00 cr

    Evaluation scale

    H-5