•   Accommodation and Food and Beverage Environment HOT2RZ004-3010 03.11.2025-16.01.2026  9   (CONTACT, ...) +-
    Learning objectives
    Upon completion of the course, the student is able to
    • understand hotel and restaurant business as a part of hospitality and tourism industry
    • know local and global businesses, organizations, stakeholders and interest groups in hotel and restaurant industry
    • know different kinds of tasks and assignments in various organizations in hotel and restaurant business
    • is familiar with the tasks in the industry’s operational level as a responsible and sales effective customer servant following the safety and quality standard rules and regulations
    • follow the industry’s development and analyze it and know the main sources of information
    Starting level and linkage with other courses
    No previous studies needed and no binding connections to other courses. In addition to this course the course Operational Project LEA1RZ002 (3 cr) is mandatory.
    Contents
    • Hotel and restaurant business as a part of hospitality and tourism industry; past, present and future
    • Statistics of the industry’s recent development
    • Types and business ideas of hotels and restaurants
    • Main hospitality operators and partners
    • Practices in customer service production
    • Social media and other sources of information and there followings
    • Laws and regulations
    • Safety and responsibility in all tasks in the industry
    Assessment criteria
    Assessment criteria - grade 1
    The course is evaluated on a scale excellent (5), very good (4), good (3), satisfactory (2), fair (1), fail (0). The assessment criteria is presented on a scale 1 - 3 - 5.

    Grade 1
    The student can name and identify industry’s different tasks and assignments.
    Knows local businesses.
    Knows the meaning of laws and safety issues to the industry.
    Assessment criteria - grade 3
    Grade 3
    The student can work as a trainee after familiarization.
    Can name local and global operators in the industry.
    Understands the importance of laws and safety issues in his/her actions in the industry.
    Assessment criteria - grade 5
    Grade 5
    The student can work independently in the industry after familiarisation.
    Follows and analyzes the local and global discussion about the industry in different medias.
    Dispenses the laws in different tasks and understands the importance of the safety issues in the industry.
    Campus

    Athens

    Teaching language

    English

    Timing

    03.11.2025 - 16.01.2026

    Enrollment

    10.03.2025 - 10.03.2025

    Groups
    • CONTACT
    • LEMONDE24S1
    Teachers

    Sofia Filippidou

    Seats

    15 - 30

    Degree Programme

    22HOTEM Degree Programme in Hospitality, Tourism and Experience Management

    R&D proportion

    0.00 cr

    Virtual proportion

    0.00 cr

    Evaluation scale

    H-5