Fundamentals and Future in Tourism and Hospitality - Opinto-opas

After successful completion of the course, the student is able to:
1. Outline the most important evolution stages of the tourism and hospitality industry.
2. Understand the changes in the needs and aspirations of industry stakeholders (e.g., customers, employees, companies) over time.
3. Understand the importance of global competencies in tourism and hospitality, including culture, traditions, manners, customs and etiquette.
4. Outline the key forces for change and trends affecting the future of the tourism and hospitality industry.

No pre-requirements

1. History and evolution of tourism and hospitality.
2. Relevance of historical context to tourism and hospitality industry today.
3. The cultures and customs within the tourism and hospitality industry.
4. Driving forces shaping the future of the tourism and hospitality industry.

When the implementation type of the course is CONTACT, ONLINE or BLENDED it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25 %, your grade will be lowered by one. If you are absent more than 50 %, the course is failed.

The student is able to recognize the historical context and understand the major development stages and changes in stakeholder needs and aspirations in the tourism and hospitality industry. The student recognizes the importance of global competencies, including culture, traditions, manners, customs and etiquette. The student is able to describe some of the driving forces influencing the future of the industry.

The student is able to analyze the differences in the needs and aspirations of different stakeholders within the tourism and hospitality industry, given their historical context and the influence of culture and customs. The student is able to analyze the driving forces shaping the future of the tourism and hospitality industry.

The student is able to make relevant suggestions and observations for improving current and future practices, based on analyzing the overall evolution of the tourism and hospitality industries. The student is able to propose justified scenarios, new ideas, and approaches for the future.

Teaching methods and instruction:

Lectures, class activities and teamwork.
Study visits and guest lectures as feasible.
Individual learning assignments
Experiential and reflective learning, problem-based learning

Competences (Porvoo peda:
communication, teamwork, digital literacy, sustainability, diversity

Learning material and recommended literature

Digital material provided during the course
Literature and reading list published as the course starts.

Working life connections Visits to industry if feasible. Authentic materials and examples from tourism and hospitality.

Porvoo Campus

No exam - assessment through blog posts

English

International perspectives into tourism and hospitality. A selection of international cases, resources and reading materials.

22.08.2022 - 16.12.2022

Learning blog, 1-5, individual part 1 learning objectives, competences to be developed individual, 10% learning reflection, individual, deadline before session 2 part 2 Culture assignments 1- 5, 20% DL: before session 3 part 3: individual, 1-5, 20%, Customs: How do you experience the prevalent customs from your point of view in the context of tourism and hospitality? Do the customs and values reflect your own ones? Reflect on what type of changes there might appear in customs in the near future? DL: before session 4 part 4: Guest lecture or study visit. Report, reflect on the guest lecture or study visit as instructed, individual, 1-5, 20% -DL: before session 4 part 5: Future, 1-5, 20% -DL: before online session Write yourself / someone else a letter from year 2042 (20 years in the future) (approx 400 words) In the letter, describe where you are travelling, with who you are travelling, how you are travelling, what you are doing once you get there. Effectively, how the world has changed in 20 years, and how that has impacted tourism and hospitality. part 6: final reflection, a video, reaching the individual goals 10% DL: 5 days after the online session

15.08.2022 - 26.08.2022

Session 1 Niina and Jaana:
- Course introduction – objectives – familiarize yourselves with the contents before- make notes (you will write in the blog later)-prepare for the discussion in the class – share your objectives
-presentations

Introduction to tourism and hospitality – start during the lessons –
Distance work: Read the slides related to the history of tourism and hospitality. (1-3)
Find some relevant sources related to the topic and pick up some exciting examples from the history which fascinate you. Can you still see them today? How have they changed through the time? Make notes/a visual presentation and be prepared to present and discuss your examples in class.

Session 2 / Niina Time travel from Luxor to SpaceX – assignment

- Group work on history part (30-45 min)
- Culture part: Dimensions of National cultures, improve you global compentence

Distance learning: Cultures in Organizations
+ Implications: skills and competences needed in International Business / leadership / multicultural teams in Tourism and Hospitality … assignment
Customs and etiquette in the 2000's
- In what sort of culture, in terms of manners, customs, etiquette, do we live in now? What kind of factors have affected that

Session 3 Niina +Jaana
- Group work, discussion, (guest/visit?)
-Customs & culture and international influences, cultures in organisations
Characteristics of Finnish customs

Distance work: Slides/material for the future of the tourism and hospitality industry

Session 4 Jaana
Group work/ presentation:
Driving forces shaping the future of the tourism and hospitality industry: trends and megatrends
Key forces for change and trends affecting the future of the tourism and hospitality industry

Session 5 Online: Niina and Jaana
Conclusion and discussion, reflection and feedback
Main contents of the course - what does it mean to my professional development and future career?

REB1PC1
BLENDED

Alternative learning methods
Demonstration of competence as recognition of prior learning (exams),
Sari Sinisalmi-Airila
For more information see Haaga-Helia student pages Recognition of Learning
https://www.haaga-helia.fi/en/recognition-learning

Jaana Laaksonen, Niina Moilanen

15 - 40

Continuous assessment: active participation in the lectures, activities, and study visits/guest lectures.
Learning blog with learning assignments and reflection 100%
Assessment of the learning assignments during the course with grades and brief comments. Also, general feedback.

The students are required to pass all parts of the course and to submit all the assignments in the learning blog on time. One grade point will be deducted from each possible late submission.

Assessing one’s own learning is a compulsory part of the course.

RESTO Restonomi

0.00 cr

H-5