•   Brand Experience Development EXP4HM103-3004 28.03.2022-22.05.2022  5   (EVENING, ...) +-
    Starting level and linkage with other courses
    No prerequisites
    Contents
    - Fundamentals of brands and branding
    - Brand management concepts and frameworks
    - Special features of the service brand development
    - Service brand development
    - Strategic service brand experience management
    - Brand experience and multi-sensory service brands
    - Storification of a service brand experience
    - Transmedia storytelling for service brand experience
    - The future of service brand experience
    Assessment criteria
    Assessment criteria - grade 1
    The student knows the key concepts related to brand development and management. Can apply brand knowledge to practical business contexts and investigate the brand of a service company and the process of building and maintaining a brand. Can recognise transmedia storytelling and sensory branding and partially employ that knowledge to service brands.
    Assessment criteria - grade 3
    In addition to the skills and competencies mentioned for grade 1, the student can apply the key concepts related to brand development and management. Can propose brand experience to service brands. Can measure brand experience Can judge sensory branding and brand experience. Can storify a service brand, employ the storification process to service brands and use transmedia storytelling to service brands.
    Assessment criteria - grade 5
    In addition to the skills and competencies mentioned for grades 1 and 3, the student can judge the special features of creating and maintaining service brands. Can develop and lead a service brand experience development programme.
    Further information
    This course replaces the following courses from the previous curriculum:
    - Palvelubrändin hallinta (5 ECTS)
    - Part of Developing and Managing Experiences (10 ECTS)
    Campus

    Pasila Campus

    Teaching language

    English

    Timing

    28.03.2022 - 22.05.2022

    Enrollment

    03.01.2022 - 25.03.2022

    Groups
    • EVENING
    • MAEXPE
    • CONTACT
    • EXCH
    Teachers

    Mario Passos Ascencao, Leena Korttilalli

    Seats

    15 - 40

    Degree Programme

    ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation

    Evaluation scale

    H-5