•   Experience Design Processes and Tools TOU003AS2AE-3013 20.10.2025-12.12.2025  5   (RE3HATOU1, ...) +-
    Learning objectives
    Upon completion of the module, the student is able to:
    * Develop a strong understanding of experience design processes for experiences and transformations;
    * Apply and evaluate an experience design process to a specific business context;
    * Apply and judge methods and tools for the design of meaningful experience.
    * Is able to build prototypes and visualise high concepts
    Starting level and linkage with other courses
    No previous studies needed and no binding connections to other courses.
    Contents
    * Experience design process
    * Experience design methods and tools
    * Guest experience and experiencing process
    * Guest values and meaning making
    * Guest emotions
    * Experiencescape co-creation
    * Experience prototype
    * Inclusive design
    Assessment criteria
    Assessment criteria - grade 1
    When the implementation type of the course is CONTACT, ONLINE or BLENDED it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25 %, your grade will be lowered by one. If you are absent more than 50 %, the course is failed.

    Sufficiently evaluate experience design process. Sufficiently identify experience design methods and tools. Sufficiently explain guest experience and experiencing process. Sufficiently articulate guest values and meaning making. Sufficiently discuss about guest emotions. Sufficiently identify experiencescape co-creation. Sufficiently apply experience prototype.
    Assessment criteria - grade 3
    Can evaluate experience design process. Can identify experience design methods and tools. Can explain guest experience and experiencing process. Can articulate guest values and meaning making. Can discuss about guest emotions. Can identify experiencescape co-creation. Can apply experience prototype.
    Assessment criteria - grade 5
    Can evaluate well experience design process. Can identify and use experience design methods and tools. Can explain and design guest experience and experiencing process. Can articulate and present guest values and meaning making. Can critically discuss about guest emotions. Can identify and plan experiencescape co-creation. Can plan and prepare experience prototype.

    Campus

    Haaga Campus

    Teaching language

    English

    Timing

    20.10.2025 - 12.12.2025

    Groups
    • RE3HATOU1
    • CONTACT
    Teachers

    Salla Ursin

    Seats

    15 - 40

    Degree Programme

    RESTO Hospitality and Tourism Management

    R&D proportion

    0.00 cr

    Virtual proportion

    0.00 cr

    Evaluation scale

    H-5