Digital Service Design - Study guide

Upon successful completion of this course, a student will be able to understand how to design and create better digital services by utilizing service design principles and existing technologies along with graphical design theories and principles.

- Student learns how to use service design techniques and tools to design a digital service.
- Student can use the existing graphical design theories and principles to design a digital service.
- Student learns how to search and use existing technologies to develop a digital service.
- Student learns how to use the latest methods and tools to evaluate and test a digital service.

The student must have passed the course Orientation to Digital Services and Orientation to Software Engineering.

It is also highly recommended to take the previous courses on the digital service path about UX and prototyping.

Topics to be covered in the course include the following:

- Service Design tools and techniques
- Graphical design principles
- Exiting technologies and APIs to develop a digital service
- Latest methods and tools for testing and evaluating the designs

Student knows partially the digital service development components.

Student knows the basic service design principles and is familiar with development technologies. Student is capable independently search for existing components to design and develop a digital service. Additionally, the student is able to merge and utilize different technologies to develop a digital service. The student has competence on graphical design principles.

Student can elaborate different technologies and service design principles applicability. Student can recommend the components and technologies based on the context of use of the digital service. Student can develop a high-quality digital service as designed. Student is capable of analyzing and recommending appropriate design principles based on the context of use of the digital service.

This implementation consists of mandatory in-class lectures, individual assignments, and group exercises.

There is no course book in this course. All course materials are available in Moodle.

Possible guest lectures and working life collaboration/connections in the project work.

Pasila Campus

There is no exam in this implementation.

English

The course is targeted for international students, which provides participants possibilities for intercultural collaboration.

International learning materials and cases are used as part of the course references.

23.10.2023 - 15.12.2023

The course consists of the following learning activities: -Hands-on exercises -Presentations -Project work in groups of 3-5 students -Discussion, lectures -Working life connections/collaboration

12.06.2023 - 20.10.2023

The course will be held on Tuesdays and Thursdays during 23.10.-15.12.2023. Participation in the lectures/learning sessions is mandatory. See detailed schedule in Moodle.

TF6WAD
TF7WAD
TF3DIG
CONTACT
EXCH

This course may be completed by either:
a. participating in contact lessons and completing the tasks given as daytime implementation, OR
b. by participating in a working life project or another project, OR
d. by showing the requisite skills as acquired.

A self and peer assessment will be required for completion of the course.

Anne Lahti, Juho Kastemaa

15 - 35

The grade consists of the following components:
-Participation in the course activities (20%)
-Individual submission (Individual Learning Portfolio) (30%)
-Team submission (Team Web Portfolio) (50%)

Accepted course is assessed with grades from 1 to 5. See detailed assessment criteria in Moodle.

BITE Degree Programme in Business Information Technology

0.00 cr

H-5