•   Quality Management COR001AS2AE-3004 01.08.2025-31.12.2025  5   (CONTACT, ...) +-
    Learning objectives
    Students who have completed this course or acquired similar skills will be able to:
    - understand the role of quality management in proving competitive advantage to a supply chain in sustainable way.
    - can describe the different costs of quality and take continuous improvement actions in the global supply chain operations
    -can master some tools of total quality management
    - knows auditing process
    Starting level and linkage with other courses
    Prerequisite: Principles of Logistics and Supply Chain Management COR004AS2AE
    Contents
    . different perspectives on quality
    - service and product quality
    - quality standards and audit process

    Quality as a strategy
    -quality-cost analysis
    -customer and supplier relationship management
    -quality analysis tools
    Assessment criteria
    Assessment criteria - grade 1
    When the implementation type of the course is CONTACT, ONLINE or BLENDED it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25 %, your grade will be lowered by one. If you are absent more than 50 %, the course is failed.

    Students:
    -knows the key concepts and terms used in quality management field.
    -identifies the role of quality in international perspective
    -can notice some developing topics but with assistance
    Assessment criteria - grade 3
    Students:
    - knows the key concepts and terms used in quality management field.
    - identifies the role of quality in international perspective
    - can notice some developing topics without assistance
    - can use tools independently but needs some assistance to select a tool
    Assessment criteria - grade 5
    Students:
    - knows the key concepts and terms used in quality management field.
    - identifies the role of quality in international perspective
    - can evaluate some developing topics without assistance
    - can prioritize and critically select tools and methods to improve quality aspect in business field.
    Further information
    Learning is done through individual and group assignments.

    Learning material and recommended literature

    S.Thomas Foster, Managing Quality:Integrating the Supply Chain Materials to be announced in the implementation plan.

    Campus

    Mondragon

    Teaching language

    English

    Timing

    01.08.2025 - 31.12.2025

    Groups
    • CONTACT
    • INTBBA23SMON
    Teachers

    Eeva Aarnio, Diego Hernández Campos

    Seats

    5 - 25

    Degree Programme

    INTBBA International Business

    R&D proportion

    0.00 cr

    Virtual proportion

    0.00 cr

    Evaluation scale

    H-5