Building Communication Competence and Confidence - Study guide

After completing the course the Student
is able to describe and differentiate different communication skills needed in working life
is able to adjust communication style (overbally and in writing) for different purposes
is self-aware and able to recognize own strengths and weaknesses related to worklife communication in a global context
is familiar with the different domains of communication and marketing and the skills and competences required for different roles in those

No prerequisites but basic understanding of communication and marketing terminology is recommended.

(Interpersonal) Communication as a competence
Communication skills in working life and work communities
Language skills and cultural intelligence in communication
Diversity, equity and inclusion
Dialogue and feedback
Conflict Managament
Communication as profession
Personal Branding

Student is able to describe and differentiate different communication skills needed in working life
Student is self-aware and able to analyse own skills and competences
Student is able to name and describe various communication / marketing related professions in the current business environment

In addition to achieving the competences and skills for Grade 1, the student can set targets and actively seeks to develop own communications.
The student can apply conceptual thinking into to course assignments and activities.
Student has positive attitude learning towards learning and team work

In addition to achieving the mentioned competences and skills for Grade 3, the student actively seeks and is able to give and receive feedback in a constructive manner.
The student has proactive and positive attitude, takes responsibility and contributes to group work in an excellent manner and demonstrates high level of activeness and motivation in completing tasks and assignments.

The course is very interactive in nature and the weeks all have a following structure:
Introduction to the weekly theme on Wednesdays
Followed by team / individual practice on Thursdays

About 2/3 of the course grade will be based on classroom activity on Wednesdays and assignments done during Thursdays.

Learning material provided by lecturer and acquired by the students.

Course material and topics translate into working life situations, abilities and know-how. Guest Lecturer / Visit.

Pasila Campus

Information provided in Moodle.

English

Internationality is provided by both course content and makeup of students in the class.

27.03.2023 - 19.05.2023

Information will be provided in Moodle

02.01.2023 - 24.03.2023

Note!

The course will start on We 05.04 (NOT the week commencing 27.03)

We 05.04 2022 at 11.00 - 13:45 Pasila 2204
Course Introduction + Communication Competence and Emotional intelligence
Thu 06.04. 2022 at 14:00 - 16:45 Pasila 2204
Listening and Feedback

We 12.04 2022 at 11.00 - 13:45 Pasila 2204
Conflict management + Diversity, Equity and Inclusion (DEI)
Thu 13.04. 2022 at 14:00 - 16:45
Individual and team work

We 19.04 2022 at 11.00 - 13:45 Pasila 2204
Coaching and Facilitation
Thu 20.04. 2022 at 14:00 - 16:45
Individual and team work

We 26.04 2022 at 11.00 - 13:45 Pasila 2204
(Marketing) Communication as a profession
Thu 27.04. 2022 at 14:00 - 16:45
Individual and team work

We 03.05 2022 at 11.00 - 13:45 Pasila 2204
Summarizing course themes
Thu 04.05. 2022 at 14:00 - 16:45 Pasila 8209
Preparing / practicing team presentations

We 10.05 2022 at 11.00 - 13:45 Pasila 2204
Team Presentations + course closure and feedback

LS4A
LS4C
LS4B
CONTACT
LE4B
LE4A
EXCH
LS4D

To be communicated in the course Kick Off.

Inara Shakirova, Mirka Sunimento

15 - 40

Information discussed in Moodle.

ASSI Degree Programme in Modern Languages and Business Studies for Management Assistants, LIIDI Degree Programme in Business Service Solutions and Languages, SEBBA Degree Programme in Business Service Solutions and Languages

0.00 cr

H-5