Accommodation and Food and Beverage Environment - HOT2RZ004 - Opinto-opas

Accommodation and Food and Beverage Environment, 9 cr - HOT2RZ004

Upcoming implementations

Accommodation and Food and Beverage Environment HOT2RZ004-3009 11.11.2024-24.01.2025 9 op (LEMONDE24S1) +-
Campus

Athens

Teaching language

English

Timing

11.11.2024 - 24.01.2025

Enrollment

08.03.2024 - 08.03.2024
Groups
- LEMONDE24S1
Teachers

Sofia Filippidou

Seats

15 - 15

Degree Programme

22HOTEM Degree Programme in Hospitality, Tourism and Experience Management

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5

Current implementations

No ongoing implementations yet.

Past implementations

Accommodation and Food and Beverage Environment HOT2RZ004-3008 13.11.2023-26.01.2024 9 op (LEMONDE23S1) +-
Campus

Athens

Teaching language

English

Timing

13.11.2023 - 26.01.2024

Enrollment

01.03.2023 - 01.03.2023
Groups
- LEMONDE23S1
Teachers

Sofia Filippidou

Seats

15 - 15

Degree Programme

22HOTEM Degree Programme in Hospitality, Tourism and Experience Management

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5

Upon completion of the course, the student is able to
• understand hotel and restaurant business as a part of hospitality and tourism industry
• know local and global businesses, organizations, stakeholders and interest groups in hotel and restaurant industry
• know different kinds of tasks and assignments in various organizations in hotel and restaurant business
• is familiar with the tasks in the industry’s operational level as a responsible and sales effective customer servant following the safety and quality standard rules and regulations
• follow the industry’s development and analyze it and know the main sources of information

• Hotel and restaurant business as a part of hospitality and tourism industry; past, present and future
• Statistics of the industry’s recent development
• Types and business ideas of hotels and restaurants
• Main hospitality operators and partners
• Practices in customer service production
• Social media and other sources of information and there followings
• Laws and regulations
• Safety and responsibility in all tasks in the industry

The learning goals of this course can be reached in the following ways:
a. Lectures and related assignments full-time studies. OR
b. Exam and learning assignment(s)

Assessing one’s own learning is a compulsory part of the course.

No previous studies needed and no binding connections to other courses. In addition to this course the course Operational Project LEA1RZ002 (3 cr) is mandatory.

The course is evaluated on a scale excellent (5), very good (4), good (3), satisfactory (2), fair (1), fail (0). The assessment criteria is presented on a scale 1 - 3 - 5.

Grade 1
The student can name and identify industry’s different tasks and assignments.
Knows local businesses.
Knows the meaning of laws and safety issues to the industry.

Grade 3
The student can work as a trainee after familiarization.
Can name local and global operators in the industry.
Understands the importance of laws and safety issues in his/her actions in the industry.

Grade 5
The student can work independently in the industry after familiarisation.
Follows and analyzes the local and global discussion about the industry in different medias.
Dispenses the laws in different tasks and understands the importance of the safety issues in the industry.