Assistant as Service Designer (10 cr)

Code: SER2LE201-3003

Basic information of implementation


Enrollment
17.06.2019 - 23.08.2019
Enrolment for the implementation has ended.
Timing
19.08.2019 - 13.12.2019
Implementation has ended.
ECTS Credits
10 cr
Campus
Pasila Campus
Teaching languages
English
Seats
15 - 40
Degree programmes
MUBBA Degree Programme for Multilingual Management Assistants
Teachers
Riitta Räisänen
Karl Robbins
Sonja Hilavuo
Lauri Tapola
Groups
LE3B
LE3B Mubba 3. työkausi
LE3A
LE3A Mubba 3. työkausi
Course
SER2LE201

Evaluation scale

H-5

Schedule

please see the implementation plan in Moodle

Materials

Material informed and/or provided by the teachers.
Material prepared by the students as course work.

Teaching methods and instruction

Course Contents
• Meetings as tools in companies and organisations
• Vocabulary of meetings in English
• Team communication and negotiations skills
• Information retrieval and for the purposes of working life
• Become more confident Office365 user
The course consists of contact lessons and self-study of app. 270 hours. The learning methods focus on students' self-directed team working skills. The students will practise meetings in simulations.

Working life connections

On the course the aim is to arrange visits to companies arranging meeting and/or producing meeting services.

Exam dates and re-exam possibilities

Exam of Meetings modelu will be held on Thursday 22 November during the classes.
There are two re-exams during Mubba's re-exam days.

Completion alternatives

Please see the implementation plan in Moodle for further instruction.

Assessment methods

In order to pass the course, the student will collect points as follows in the Meetings as tools part of the course:
Item / Maximum points
• Exam / 40 points
• Assignment 1 (founding documents) / 5 points
• Assignment 2 (notice and agenda) / 10 points
• Assignment 3 (minutes) / 10 points
• Assignment 4 (corporate excursion) / 10 points
• Assignment 5 (YTY-meeting attendance and memo) / 10 points
• Be present and active at the contact lessons / 15 points
The return all assignments should be in time and as instructed. Delayed assignments, too many absences and not participating in the outside contact lessons events will decrease the final grade. The student are to be present in the excursions (at least 2/3) and the YTY meeting arranged outside the contact lessons.
All parts of the course modules have to be passed during the term. There are two re-exams.

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