Work Based Project: Nordic Business Forum Group Leader (2 cr)

Code: SER047AS2AE-3001

Basic information of implementation


Enrollment
11.12.2024
Enrolment for the implementation has ended.
Timing
04.08.2025 - 24.10.2025
The implementation has not yet started.
ECTS Credits
2 cr
Campus
Pasila Campus
Teaching languages
English
Seats
5 - 55
Degree programmes
INTBBA International Business
Teachers
Eeva Särkilahti
Groups
CONTACT
Contact implementation
Course
SER047AS2AE

Evaluation scale

H-5

Teaching methods and instruction

After having participated in this NBF Group Leader course, the student will be able to:
- contribute to the customer experience of a large-scale international event through various service functions and in Group leading role
- demonstrate skills to create an excellent and unique customer experience as a Group Leader.
- comprehend the elements and rules of teamwork as well as team building practices and be able to show the learning process compared to the basic team member role.
- perform customer service in English

The project consists of training sessions, participating the event in Group Leader role and wrap-up (and feedback session) and a reflection report after the event.

Assessment methods

This project is assessed approved/failed, based on student’s participation in training sessions, onsite preparations and rehearsals, the actual event days and a report reflecting the learning process after the project. In order to be approved, the report must be submitted in due time.

Siirry alkuun