Work Based Project: Nordic Business Forum Group Leader (2 cr)
Code: SER047AS2AE-3001
Basic information of implementation
- Enrollment
- 11.12.2024
- Enrolment for the implementation has ended.
- Timing
- 04.08.2025 - 24.10.2025
- The implementation has not yet started.
- ECTS Credits
- 2 cr
- Campus
- Pasila Campus
- Teaching languages
- English
- Seats
- 5 - 55
- Degree programmes
- INTBBA International Business
Evaluation scale
H-5
Teaching methods and instruction
After having participated in this NBF Group Leader course, the student will be able to:
- contribute to the customer experience of a large-scale international event through various service functions and in Group leading role
- demonstrate skills to create an excellent and unique customer experience as a Group Leader.
- comprehend the elements and rules of teamwork as well as team building practices and be able to show the learning process compared to the basic team member role.
- perform customer service in English
The project consists of training sessions, participating the event in Group Leader role and wrap-up (and feedback session) and a reflection report after the event.
Assessment methods
This project is assessed approved/failed, based on student’s participation in training sessions, onsite preparations and rehearsals, the actual event days and a report reflecting the learning process after the project. In order to be approved, the report must be submitted in due time.