Work Based Project: SLUSH (3 cr)

Code: SER031AS2AE-3001

Basic information of implementation


Enrollment
27.08.2023 - 15.12.2023
Enrolment for the implementation has ended.
Timing
01.09.2023 - 31.12.2023
Implementation has ended.
ECTS Credits
3 cr
Campus
Pasila Campus
Teaching languages
English
Seats
1 - 60
Degree programmes
INTBBA International Business
Teachers
Eeva Särkilahti
Course
SER031AS2AE

Schedule

This work based learning project is organized once a year.

Teaching methods and instruction

After having participated in this Work Based Project course, the student will be able to:
- contribute to the customer experience of a large-scale international event through various service functions
- demonstrate skills to create an excellent and unique customer experience as part of a team.
- comprehend the elements and rules of teamwork as well as team building practices.
- perform customer service in English

The project consists of training sessions, participating the event in various roles and wrap-up (and feedback session) and a reflection report after the event.

Assessment methods

This project is assessed approved/failed, based on student’s participation in training sessions, onsite preparations and rehearsals, the actual event days and a report reflecting the learning process after the project.

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