Work Based Project: SLUSH (3 cr)
Code: SER031AS2AE-3001
Basic information of implementation
- Enrollment
- 27.08.2023 - 15.12.2023
- Enrolment for the implementation has ended.
- Timing
- 01.09.2023 - 31.12.2023
- Implementation has ended.
- ECTS Credits
- 3 cr
- Campus
- Pasila Campus
- Teaching languages
- English
- Seats
- 1 - 60
- Degree programmes
- INTBBA International Business
- Teachers
- Eeva Särkilahti
- Course
- SER031AS2AE
Schedule
This work based learning project is organized once a year.
Teaching methods and instruction
After having participated in this Work Based Project course, the student will be able to:
- contribute to the customer experience of a large-scale international event through various service functions
- demonstrate skills to create an excellent and unique customer experience as part of a team.
- comprehend the elements and rules of teamwork as well as team building practices.
- perform customer service in English
The project consists of training sessions, participating the event in various roles and wrap-up (and feedback session) and a reflection report after the event.
Assessment methods
This project is assessed approved/failed, based on student’s participation in training sessions, onsite preparations and rehearsals, the actual event days and a report reflecting the learning process after the project.