Customer Competence in Aviation Business 1 (5 cr)

Evaluation scale

H-5

Implementation methods, demonstration and Work&Study

All competences are implemented in learning activities jointly with other modules. The methods used in the learning activities are e.g.:
Inquiry learning
Peer-to-peer learning
Tutorials
Study tours and company visits when possible
Lectures and workshops
Independent study and teamwork

If students have acquired the required competence in previous work tasks, recreational activities, or in other studies, they can show the competence with a demonstration and progress faster through their studies. Please contact the Study counselor about Prior Learning issues.

Materials

Books on the content topics

E-books and online articles
Companies’ web-portals
Industry related reports and statistics
Relevant media, news agencies, quality press, etc.
Social networking tools
Instructors’ own materials, materials produced by students.