Customer Experience and Sales (5 cr)
Code: SAL001HH1AE-3054
Basic information of implementation
- Timing
- 12.01.2026 - 13.03.2026
- The implementation has not yet started.
- ECTS Credits
- 5 cr
- Campus
- Online Campus
- Teaching languages
- English
- Seats
- 15 - 100
- Degree programmes
- HOST Strategic Hospitality Management
- Teachers
- Juhana Isohanni
- Groups
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ITE2PAICB1Business Information Technology, 2nd semester, ICT and Business, Pasila, group 1
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ITE4PAICB1Business Information Technology, 4th semester, ICT and Business, Pasila, group 1
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HOST3HA1Strategic Hospitality Management, 3rd semester
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ITE2PAICI1Business Information Technology, 2nd semester, ICT Infrastructure and Cloud Services, Pasila, group 1
-
ITE3PAICI1Business Information Technology, 2nd semester, ICT Infrastructure and Cloud Services, Pasila, group 1
-
ITE2PASOF1Business Information Technology, 2nd semester, Software Development, Pasila, group 1
-
ITE3PASOF1Business Information Technology, 3rd semester, Software Development, Pasila, group 1
-
ITE3PAICB1Business Information Technology, 3rd semester, ICT and Business, Pasila, group 1
-
ITE4PASOF1Business Information Technology, 4th semester, Software Development, Pasila, group 1
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ITE2PADIG1Business Information Technology, 2nd semester, Digital Services, Pasila, group 1
-
ITE4PAICI1Business Information Technology, 4th semester, ICT Infrastructure and Cloud Services, Pasila, group 1
-
ITE3PADIG1Business Information Technology, 3rd semester, Digital Services, Pasila, group 1
-
ITE4PADIG1Business Information Technology, 4th semester, Digital Services, Pasila, group 1
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VIRTUALVirtual implementation
- Course
- SAL001HH1AE
Evaluation scale
H-5
Implementation methods, demonstration and Work&Study
- Learning in a class environment
- Demonstration (RPL): If you already have command of the course contents, you can demonstrate your competence. Ask the course teacher for more information. For more information on Recognition of Prior Learning: https://www.haaga-helia.fi/en/recognition-learning
Intro
Did you know that sales skills are a valuable asset to us all and without sales there is no business? Everybody sells; you sell your ideas, your points of view, your employee profile. This class prepares you for life - join us in this journey into the fascinating world of sales to develop your sales skills!
Materials
- Materials given out during the course
- Armstrong, G., Kotler, P. & & Opresnik M.O.. Marketing: an introduction. 2020 (tai mahdollisimman tuore). Pearson.
- Manning, Reese & Aherne. 2014 or later. Selling today. Pearson Education.