Customer Experience and Sales (5 cr)
Code: SAL001HH1AE-3052
Basic information of implementation
- Enrollment
- 02.01.2025 - 10.01.2025
- Enrolment for the implementation has ended.
- Timing
- 13.01.2025 - 16.05.2025
- Implementation has ended.
- ECTS Credits
- 5 cr
- Campus
- Porvoo Campus
- Teaching languages
- English
- Seats
- 15 - 60
- Degree programmes
- AVIBBA Aviation Business
- Teachers
- Yücel Ger
- Groups
-
CONTACTContact implementation
-
ABE2PCAVIAVIBBA, 2. semester, Porvoo, group 1
- Course
- SAL001HH1AE
Evaluation scale
H-5
Implementation methods, demonstration and Work&Study
- Learning in a class environment
- Demonstration (RPL): If you already have command of the course contents, you can demonstrate your competence. Ask the course teacher for more information. For more information on Recognition of Prior Learning: https://www.haaga-helia.fi/en/recognition-learning
Intro
Did you know that sales skills are a valuable asset to us all and without sales there is no business? Everybody sells; you sell your ideas, your points of view, your employee profile. This class prepares you for life - join us in this journey into the fascinating world of sales to develop your sales skills!
Materials
- Materials given out during the course
- Armstrong, G., Kotler, P. & & Opresnik M.O.. Marketing: an introduction. 2020 (tai mahdollisimman tuore). Pearson.
- Manning, Reese & Aherne. 2014 or later. Selling today. Pearson Education.
Teaching methods and instruction
Inquiry learning:
Peer-to-peer learning
Online tutorials, lectures and workshops
Company visits, commissioned projects
Independent study and teamwork
Working life connections
Company visits, sales professional interviews and case studies
Internationality
In an international context and cohort