Food & Beverage Management (9cr)
Code: RES3RH003-3003
Basic information of implementation
- Enrollment
 - 15.06.2020 - 28.08.2020
 - Enrolment for the implementation has ended.
 
- Timing
 - 24.08.2020 - 18.12.2020
 - Implementation has ended.
 
- ECTS Credits
 - 9 cr
 
- Campus
 - Haaga Campus
 
- Teaching languages
 - English
 
- Seats
 - 15 - 30
 
- Degree programmes
 - HOTRA Degree Programme in Hotel and Restaurant Management
 
- Teachers
 - Terhi Oksanen-Alén
 - Outi Rekola
 - Pekka Lampi
 
- Course
 - RES3RH003
 
Evaluation scale
H-5
                    
Schedule
Period 1
Thursdays 9.00 - 13.45 Classroom A329
Period 2
Mondays 8.30 - 10.45 Classroom L401
Fridays 11.40 - 13.45 Classroom L401
                    
Implementation methods, demonstration and Work&Study
Learning methods
a. Lectures and related assignments full-time studies
b. Participation in a working life project or another project
d. Learning at work
Working life connections
This course may involve a project work commissioned by an external company.
Internationality
The company may be global business.
Assessing one’s own learning is a compulsory part of the course.
                    
Materials
To be announced in the beginning of the course
                    
Teaching methods and instruction
Contents
• Total quality assurance in a sustainably and safely planned environment.
• Yield and revenue management tools in profitable restaurant business.
• Aesthetics and functions of physical surroundings of restaurants.
• Ethically and environmentally satisfying business in restaurants.
• Managing restaurant service offering
• Analyzing customer relationships from the point of service development.
• Entrepreneurship and/or franchising as a career path based on facts.
Learning methods
a. Lectures and related assignments full-time studies
b. Participation in a working life project or another project
d. Learning at wor
                    
Working life connections
Working life connections:
This course may involve a project work commissioned by an external company.
                    
Exam dates and re-exam possibilities
To be announced in the beginning of the course.
                    
Internationality
International case studies and lecturer(s)
                    
Completion alternatives
To be discussed individually