Acting as Coach and Facilitator (5cr)

Evaluation scale

H-5

Schedule

We have 6 meetings during this course. In order to attend the course, you are expected to return the pre-assignment on August 22nd 2022 at the latest and join the first meeting. Please note: in order to pass the course, you are expected to participate 5 meetings of the total of 6 meetings. We will meet in Pasila, classroom 1010. It is not possible to attend virtually at the same time.
Meetings with topics are as follows (note that changes may apply in topics):
• Tue 23.8.2022 at 17:40-20:30
Topics: Orientation. Coaching: key concepts, approaches and models, exercises
• Tue 30.8.2022 at 17:40-20:30
Topics: Core competences of coaching, exercises
• Tue 6.9.2022 at 17:40-20:30
Topics: Coaching as a process and a tool in organizational development, exercises
• Tue 13.9.2022 at 17:40-20:30
Topics: Facilitation: key concepts, approaches and models, exercises
• Tue 20.9.2022 at 17:40-20:30
Topics: Facilitation as a process and a tool in organizational development, exercises
• Tue 27.9.2022 at 17:40-20:30
Topics: Facilitation workshop and facilitation skills

Implementation methods, demonstration and Work&Study

Depending on the implementation, learning takes place in contact lessons, as independent studies, teamwork and/or online-studies. Implementations include coaching workshops, peer-coaching sessions and facilitation exercises. The course includes the assessment of one’s own learning

Recognition of prior learning (RPL)
If students have acquired the required competence in previous work tasks, recreational activities or on another course, they can show their competence via a demonstration. The demonstration must be agreed with the course teacher. More information and instructions for recognising and validating prior learning (RPL) are available at https://www.haaga-helia.fi/en/recognition-learning Look at "Instructions to students (master)"

Materials

Choose at least one book of coaching and one book of facilitation, which you read during the course. You are expected to use these two books in assignments, too. Examples of good books are as follows:
• Jones, G. & Gorell, R. 2021. 50 top tools for coaching. Kogan Page.
• Kantor, D. 2012. Reading the Room. Group Dynamics for Coaches and Leaders. John Wiley & Sons. Available as an e-book in HH Finna.
• Rogers, J. 2016. Coaching skills. The definitive guide to being a coach. Fourth edition. McGraw-Hill.
• Schwarz, R. 2017 (or older). The Skilled Facilitator. A Comprehensive Resource for Consultants, Facilitator, Managers, Trainers and Coaches. 3rd edition. Jossey-Bass. Available as an e-book in HH Finna.
• Starr, J. 2009. The Coaching Manual: The Definitive Guide to the Process, Principles and Skills of Personal Coaching. 2nd edition. FT Press / Pearson Education Limited. Available as an e-book in HH Finna.
• Wilkinson, M. 2012. The Secrets of Facilitation: The SMART Guide to Getting Results with Groups. John Wiley & Sons. Available as an e-book in HH Finna.
In addition, there are articles in Moodle, which you are expected to read and use in assignments, too.

Teaching methods and instruction

The goal of the course is to help the student to analyze one’s own coaching and facilitation skills and development areas. The course offers basics of coaching as an outlook on work and as an interaction skill, and, relevance of facilitation and utilization as a tool for decision-making, co-creation and communal learning. Learning takes place in workshops, as independent studies and team work. The course includes coaching workshops, peer-coaching sessions and facilitation exercises. The course includes compulsory assessment of one’s own learning.

Working life connections

The studies and learning assignment seek to mirror everyday business in corporations and other organizations. Students apply their learning within their current work environment.

Internationality

Internationality is present through cases, books, articles and assignments. Student backgrounds and work environments bring an international perspective to the course.

Completion alternatives

If you have acquired the required competence in previous work tasks, recreational activities or on another course, you can show your competence via a demonstration and thus progress faster through your studies. More information and instructions for recognizing and validating prior learning (RPL) are available at Peppi.

Learning assignments

We have three assignments, which you are expected to return by the deadlines. In order to attend the course, please return the pre-assignment on August 22nd 2022 at the latest. In order to pass the course, all of the assignments have to receive passed grade (i.e., 1-5). Assignments are as follows:
• Assignment 1 (pre-assignment), 20 % of the course grade, return on 22.8.2022 at 23:55 at the latest. The goal of the assignment is to present yourself to the teacher and to evaluate your current coaching and facilitation experience and know-how.
o Make a short video (2-3 mins) in which you give answers to the following questions and reflect:
1) Who are you? Where do you come from? What do you do for living?
2) What do you understand by coaching? What do you understand by facilitation?
3) What kind of experience do you have in coaching? After answering this question, read the article Who’s got the monkey. What kind of thoughts did the article evoke in you? What kind of issues mentioned in the article you can identify in your daily (working) life?
4) What kind of experience do you have in facilitation? After answering this question, read the article What do we mean by facilitation. What kind of thoughts did the article evoke in you? What kind of issues mentioned in the article you can identify in your work?
5) What are you going to learn in this course? What kind of new skills do you expect to have after the course?
o Make sure that the teacher has access to your video directly from Moodle (i.e., that your video does NOT require password etc.). Drop your video link in Moodle drop box, do not try to drop the video as it.
o Grading with scale 0-5, and the grade is 20 % of the course grade.
o Grading criteria: Clarity of your video, answers to the questions and reflective approach in questions 2-5.
• Assignment 2 (coaching), 40 % of the course grade, return on 12.9.2022 at 23:55 at the latest. The goal of the assignment is to coach another student in three separate sessions and analyze own coaching skills. Separate instructions will be given on August 23rd.
• Assignment 3 (facilitation), 40 % of the course grade, return on 26.9.2022 at 23:55 at the latest. The goal of the assignment is to plan a facilitated workshop and to document the plan. This assignment can be done with a pair or in groups of three persons. Separate instructions will be given on August 23rd.
Please notice that weekly meetings include smaller tasks and practices.

Assessment methods

Passed courses are assessed on a scale of 1 to 5. The assessment criteria are presented for grades 1, 3 and 5.
• Grade 1: The student knows the relevance of coaching-based cooperation, the counselling approach and interaction in organizational development. The student recognizes his/her strengths and development areas as a coach and as a facilitator.
• Grade 3: In addition to the competencies in grade 1, the student can develop his/her skills as a coach and a facilitator, deepen and apply dialogic interaction competences by utilizing professional and research literature. S/he is able to put himself/herself in the position of the coach and the person being coached. The student experiments, tests and chooses facilitation techniques that aim to promote communal learning within the workplace.
• Grade 5: In addition to competences in grades 1 and 3, the student develops his/her skills as a coach and a facilitator according to self-set goals and applies his/her dialogic interaction and group coaching competences. S/he is able to reflect deeply on his/her actions as a coach and as a person being coached. The student can choose and justify the facilitation techniques that aim to promote communal learning in the workplace.