Acting as Coach and Facilitator (5cr)

Evaluation scale

H-5

Schedule

1. DAY
- Coaching and facilitation as an outlook on work and as an interaction skill
- Dialogic speaking and listening
- Facilitation and coaching in practice
-

2. DAY
- Relevance of facilitation and utilisation as a tool for service design, decision-making, co-creation and communal learning.
- Goal-oriented methods of facilitation
- Facilitation and coaching in practice


3. DAY
- Analysing one’s own coaching ability and development areas
- Group dynamics and mechanisms
- Facilitation and coaching in practice

Implementation methods, demonstration and Work&Study

Depending on the implementation, learning takes place in contact lessons, as independent studies, teamwork and/or online-studies. Implementations include coaching workshops, peer-coaching sessions and facilitation exercises. The course includes the assessment of one’s own learning

Recognition of prior learning (RPL)
If students have acquired the required competence in previous work tasks, recreational activities or on another course, they can show their competence via a demonstration. The demonstration must be agreed with the course teacher. More information and instructions for recognising and validating prior learning (RPL) are available at https://www.haaga-helia.fi/en/recognition-learning Look at "Instructions to students (master)"

Materials

Boyatzis, R. E., Smith, M. & Van Oosten E., 2019. Coaching for Change. HBR.
Corrigan, C. 2016. Hosting Dialogic Containers. OD Pracititioner
Drybrough, Julie; Goddin, David. 2014. Dialogue, Training Journal
IAF: Code of ethics in facilitation
ICF: Code of ethics in coaching
Kaner, S., Lind, L., Toldi, C. Fisk, S. & Berger, D. Facilitator's guide to participatory decision-making.
London, M.,Sessa, V.2007. The Development of Group Interaction Patterns: How Groups Become Adaptive, Generative, and Transformative Learners
Starr, J. 2009. The Coaching Manual
Yoonho, K. 2001. A comparative study of the "Abiliene Paradox" and "Groupthink". Public Administration Quarterly.

Teaching methods and instruction

Learning takes place in contact lessons, as independent studies and teamwork . Implementations include coaching workshops, peer-coaching sessions and facilitation exercises. Due the reflective and practice oriented nature of the implementation, participation to at least 2/3 contact days is mandatory. The course includes the assessment of one’s own learning.

Working life connections

The studies and learning assignments seek to mirror everyday business in corporations and other organisations. Students apply their learning within their current work environment.

Exam dates and re-exam possibilities

No exams

Internationality

Student backgrounds and work environments bring an international perspective to the course. Internationality is also present through reading material.

Completion alternatives

PRL

Learning assignments

My development as a coach/facilitator (Max. 60 points)

Facilitating a workshop and peer coaching at your workplace or in some other environment (Max. 40 points)

Assessment methods

Two assingments which measure the assessment criteria of the course.