Managing Service Interaction (5 cr)
Code: LEA2RZ002-3004
Basic information of implementation
- Enrollment
- 04.01.2021 - 26.03.2021
- Enrolment for the implementation has ended.
- Timing
- 29.03.2021 - 21.05.2021
- Implementation has ended.
- ECTS Credits
- 5 cr
- Campus
- Haaga Campus
- Teaching languages
- English
- Seats
- 15 - 30
- Degree programmes
- HOTEM Degree Programme in Hospitality, Tourism and Experience Management
- Teachers
- Pasi Tuominen
- Aarni Tuomi
- Groups
-
EXCHEXCH Exchange students
-
ONLINEOnline implementation
- Course
- LEA2RZ002
Evaluation scale
H-5
Implementation methods, demonstration and Work&Study
Lectures, group activities, observation, self-directed learning
The number of learning hours is divided as follows:
36-hours of contact teaching and directed learning
98-hours of self-directed
Assessing one´s own learning is a compulsory part of the course.