Understanding Human Behaviour in Hospitality (5cr)

Evaluation scale

H-5

Implementation methods, demonstration and Work&Study

Cooperation with the business community and other organisations
It is encouraged that students draw examples from their work experiences.

International
Diversity of the study group is used as a resource.

Teaching and learning methods
The number of learning hours is divided as follows:

35-hours of contact teaching and directed learning
99-hours of self-directed studying
The own learning assessment 1 h
Teaching and learning methods:

(Pre-assignment)
Participative lectures
Group discussions
Students’ content production and reflections
(Exam)
Recognition of Prior Learning (in Finnish AHOT)
In case of prior learning, contact lecturer with CV (learning contexts) and a learning diary (normally 3 – 4 pages) where you illuminate your competence in the primary titles of the course content presented earlier in this document. In a meeting with the lecturer sufficiency of the prior learning experience is assessed together. In the meeting you are also interviewed how you have applied your theoretical learning into practice. That may serve as an exam. A written exam is possible in borderline cases. The experience, learning diary, oral/written exam are evaluated with scale 0 – 5. A passed grade (1) requires good knowledge at least in 50% of objectives and attention.

The course is evaluated on a scale excellent (5), very good (4), good (3), satisfactory (2), fair (1), fail (0). The assessment criteria is presented on a scale 1 - 3 - 5.

Materials

Essentials of organizational behavior

Robbins, S. P. & Judge, T. 2018 or 2016. 13th or 14th edition. Global edition. Harlow, England: Pearson.

Link to HH Finna: https://haaga-helia.finna.fi/Record/3amk.287775/

VLeBooks e-books work remotely from your own device when you are logged in to HH Finna with Haka authentication. Remote access also works on campuses from the Haaga-Helia Public network. VLeBooks from school machines or VDI does not work.

For assignments, essay and conversation:

Materials presented in week sections (articles, lesson dias, videos, links, etc)
Articles and other further reading materials.

Teaching methods and instruction

Contact lessons, group assignments and group discussions, independent studying.

Working life connections

Cooperation with the business community and other organisations.
Theory reflected to work environment and every day life. It is encouraged that students draw examples from their work experiences.

Exam dates and re-exam possibilities

Available in Moodle at the beginning of the course.

Re-exams in Haaga according the re-examination dates (registration required).

Internationality

Diversity of the study group is used as a resource.

Completion alternatives

Prior learning according Haaga-helia instructions.
In case of prior learning, contact lecturer with CV (learning contexts) and a learning diary (normally 3 – 4 pages) where you illuminate your competence in the primary titles of the course content presented earlier in this document. In a meeting with the lecturer sufficiency of the prior learning experience is assessed together. In the meeting you are also interviewed how you have applied your theoretical learning into practice. That may serve as an exam. A written exam is possible in borderline cases. The experience, learning diary, oral/written exam are evaluated with scale 0 – 5. A passed grade (1) requires good knowledge at least in 50% of objectives and attention.

Learning assignments

Course assignments:
Reflections, essays, quizzes, group assignments or presentations.

More detailed implementation methods and evaluation criteria are presented at the beginning of the implementation and in course Moodle page

Assessment methods

Evaluation criteria is presented at the beginning of the implementation and in course Moodle page