Service Management Best Practices (5 cr)
Code: ISM2TX510-3002
Basic information of implementation
- Enrollment
- 17.06.2019 - 23.08.2019
- Enrolment for the implementation has ended.
- Timing
- 19.08.2019 - 11.10.2019
- Implementation has ended.
- ECTS Credits
- 5 cr
- RDI portion
- 1 cr
- Campus
- Pasila Campus
- Teaching languages
- English
- Seats
- 12 - 40
- Degree programmes
- ISM Degree Programme in Information Systems Management
- YTI Degree Programme in Information Systems
Evaluation scale
H-5
Implementation methods, demonstration and Work&Study
- Contact sessions
- Independent studies
- Working on group assignments
- Reporting, presentation and discussion
- The assessment of one’s own learning 1 h
Recognition of prior learning (RPL)
Depending on the requirements of the teacher prior learning could be accepter fully or partly. A student displays with the competence demonstration that s/he manages the course objectives and contents mentioned in the course description. It is possible to participate in the competence demonstration only once before taking the course. A competence demonstration is assessed on the scale from 1 to 5.