Developing Intercultural Competence (2cr)

Evaluation scale

H-5

Schedule

For the schedule please check the Moodle page for the course.

Implementation methods, demonstration and Work&Study

The learning goals of this course can be reached in the following ways:

a. Lectures and related assignments
b. Exam and learning assignment(s)
c. Develop models to include study-time work experience in the studies

Assessing one’s own learning is a compulsory part of the course.

Materials

For further information please check the Moodle page for the course.

Teaching methods and instruction

The course is based on interactive learning and the course contents are:
• Analysis of a variety of cultural dimension theories
• Features of multicultural meetings
• Examples of multicultural work environments
• Discussion of personal biases and stereotypes
• Characteristics of culture in Finland
Learning objectives:
Upon completion of the course, the student is able to
• list cultural elements affecting communication in the workplace and with customers
• communicate effectively with multicultural teams both as a member and as a supervisor
• understand cultural elements affecting communication with different customer groups
• develop better understanding of Finnish cultural characteristics influencing communication
• understand intercultural awareness is a continual learning process
Starting level and linkage with other courses
No previous studies needed and no binding connections to other courses.

Working life connections

Working life connections:
The topics of the course are discussed from a working life point of view.

Exam dates and re-exam possibilities

For further information please check the Moodle page for the course.

Internationality

Internationality:
The content of the course is viewed from a variety of international viewpoints.

Completion alternatives

Learning methods:
The learning goals of this course can be reached in the following ways:
Lectures and related assignments

Learning assignments

For further information please check the Moodle page for the course.

Assessment methods

Assessment:
Assignment 70%
Class activity and homework 30%