Business ICT Project (10 cr)

Code: ICB003AS3AE-3001

Basic information of implementation

Enrollment: 02.01.2025 - 10.01.2025; Enrolment for the implementation has ended.

Timing: 13.01.2025 - 16.05.2025; Implementation has ended.

ECTS Credits: 10 cr

Campus: Pasila Campus

Teaching languages: English

Seats: 15 - 40

Degree programmes: ITBBA Business Information Technology

Teachers: Terhi Pio; Jari Haggren

Groups: ITE5PAICB1
Business Information Technology, 5th semester, ICT and Business, Pasila, group 1; CONTACT
Contact implementation; EXCH
EXCH Exchange students

Course: ICB003AS3AE

Evaluation scale

H-5

Schedule

Periods 3. and 4. From January to May. Classes on Wednesday 14.00 - 16.45.

Implementation methods, demonstration and Work&Study

Independent team work
as part of a project organization
with teachers (and possible commissioners)
in the steering committee

Intro

In this course we implement a customised solution based on either CRM (Salesforce) or ERP (SAP)

Materials

Supportive document templates and suggested reading materials. Material is shared during the course and it is based on Salesforce training documents and case descriptions from partner company.

Teaching methods and instruction

The course uses a case study as a basis for customer requirements.
The course simulates a project.
During the project the customer requirements are implemented in sprints into CRM system (Salesforce).

Students work in teams.

External company coaches teams in a customer role.

Working life connections

Course is implemented in co-operation with Salesforce and Salesforce partner ecosystem

Exam dates and re-exam possibilities

The is no exam on this course.
Possibility to conduct Salesforce certificate (without cost/supported by Salesforce), to be confirmed.

Internationality

Course is conducted in english using international platform.

Completion alternatives

Skills gained prior can be demonstrated. Contact teachers for further instructions.

Learning assignments

Project planning, implementation, reporting and closing.
Customer demos in sprints.
Conduct Salesforce certificate.
Technical implementation of CRM in the Salesforce environment.

Assessment methods

Grade 1
The student has participated in the project but the individual contribution is minor and/or the quality of the project deliverables are not or barely fulfilling the target.

Grade 3
The student has well participated in the project and the individual contribution is on a good level with timely and qualitative deliverables.

Grade 5
The student has been a key member of the project and the individual contribution has clearly had a great impact on the project outcome or the project has overall been successful and reached all goals set.