Fundamentals and Future in Tourism and Hospitality (5 cr)

Evaluation scale

H-5

Schedule

Lessons on Monday 11.30 – 13.45 and Wednesday 11.30 – 13.45

Week 1: Introduction to tourism and hospitality
15.1. Course introduction (Niina and Liisa) Introduction to tourism and hospitality
17.1. No class, visit to Travel Fair on Friday 19.1. at 10 – 17 (NB task for the course – Tourism and hospitality today at Travel Fair)
Week 2: Historical perspectives to tourism (Niina)
22.1. Historical perspectives to tourism, Travellers’ timeline class activity 1
24.1. Historical perspectives to tourism in Finland
Week 3: Historical perspectives to hospitality (Liisa)
29.1. Historical perspectives – hotels and restaurants, global perspective (Liisa)
31.1. Visit to Hotelli ja ravintolamuseo in Ruoholahti (Niina and Liisa)
Week 4: Improve your global competence (Niina)
5.2. Cultural understanding
7.2. Intercultural awareness and communication
Week 5: Tourism and hospitality today (Liisa)
12.2. Tourism Today
14.2. Visit Finland segmentation
Week 6: Shaping the future of hospitality (Niina)
26.2. Spotting Future Trends in Tourism with the Servuction Model
28.2. Rising Trends in Tourism, Megatrends

Week 7: Shaping the future of tourism (Liisa)
4.3. Future Tends and Key Drivers of Change in Hospitality
6.3. Future of Accommodation, F&B & tourism

Week 8: Manners, customs, and etiquette, final reflection and course feedback
11.3. Manners and customs – Graded Class activity 2 (Niina)
13.3. Final meeting – Etiquette, Course reflection Graded Class activity 3 (Niina and Liisa)

Implementation methods, demonstration and Work&Study

Lectures and class activities. Study visits were possible. Individual learning assignments. Experiential and reflective learning, problem-based learning

Intro

Fundamentals and the future of tourism and hospitality provide the foundation for all of the other tourism and hospitality-related courses in the degree program. The tourism and hospitality industry is expanding in many countries around the world, and understanding the evolution, and the components of the industry, as well as the system within which it operates, is increasingly important in order to develop the future of the industry.

Materials

Material on Moodle

Teaching methods and instruction

Contact lessons according to the schedule, attendance required
Independent study
Homework assignments
Course assignments in a learning blog

Working life connections

Case studies and industry examples
Visit to the restaurant and hotel museum in Helsinki

Exam dates and re-exam possibilities

No exam

Internationality

Developing global competences
Case studies and analysis of history and future of hospitality and tourism

Completion alternatives

RPL restonomien avainosaaminen (RPL for hospitality students). Please contact Liisa Wallenius before the course start for more information

Learning assignments

Assignment 1: Learning objectives, 1-5, 20%
Assignment 2: Traveler´s time line, 1-5, 20%
Assignment 3: Customs, 1- 5, 20%
Assignment 4: Future letter, 1-5, 20%

Graded class activities
Activity 1: Traveler's timeline group assignment 10%,
Activity 2: Cultural competence 10%
Activity 3: Final reflection, pass/fail.
Assignments graded down in case of late submissions.

Assessment methods

Graded assignments and activities - assessments grids available on Moodle
Continuous assessment in class activities.