Managing Experiences (9cr)
Code: EXP1RZ002-3007
Basic information of implementation
- Timing
- 24.10.2022 - 26.05.2023
- Implementation has ended.
- ECTS Credits
- 9 cr
- Campus
- Athens
- Teaching languages
- English
- Seats
- 15 - 15
- Degree programmes
- 22HOTEM Degree Programme in Hospitality, Tourism and Experience Management
- Teachers
- Mario Passos Ascencao
- Violeta Salonen
- Groups
-
BLENDEDBlended implementation
-
LEMONDE22S5LeMonde 22S, 5th semester start
- Course
- EXP1RZ002
Evaluation scale
H-5
Implementation methods, demonstration and Work&Study
The learning goals of this course can be reached in the following ways:
a. Lectures and related assignments as full-time studies
b. Participation in a working life project
c. Exam and/or learning assignment(s)
Intro
This course focuses on how to design, deliver, and evaluate experiences across various industries, especially in hospitality, tourism, and services. You’ll explore the full experience journey and learn how to manage it effectively using tools, data, and customer insights.