Managing Experiences (9cr)
Code: EXP1RZ002-3005
Basic information of implementation
- Enrollment
- 02.01.2023 - 13.01.2023
- Enrolment for the implementation has ended.
- Timing
- 16.01.2023 - 19.05.2023
- Implementation has ended.
- ECTS Credits
- 9 cr
- Campus
- Haaga Campus
- Teaching languages
- English
- Seats
- 15 - 40
- Degree programmes
- HOTEM Degree Programme in Hospitality, Tourism and Experience Management
- Teachers
- Mona Eskola
- Pekka Lampi
- Violeta Salonen
- Groups
-
EXCHEXCH Exchange students
-
CONTACTContact implementation
- Course
- EXP1RZ002
Evaluation scale
H-5
Implementation methods, demonstration and Work&Study
The learning goals of this course can be reached in the following ways:
a. Lectures and related assignments as full-time studies
b. Participation in a working life project
c. Exam and/or learning assignment(s)
Intro
This course focuses on how to design, deliver, and evaluate experiences across various industries, especially in hospitality, tourism, and services. You’ll explore the full experience journey and learn how to manage it effectively using tools, data, and customer insights.