Financial Processes and Service Design (5 cr)

Evaluation scale

H-5

Schedule

Contact classes as per course schedule - more detailed schedule on Moodle

Implementation methods, demonstration and Work&Study

CONTACT / CONTACT BLENDED
VIRTUAL / VIRTUAL INSTRUCTED

If you have acquired the required learning outcomes, you can show your competences with a demonstration. If you have any questions, please contact the responsible teacher. More information and instructions regarding the recognition of learning: https://www.haaga-helia.fi/en/recognition-learning

Intro

This course explores how financial processes function within business environments and contribute to the overall organization. It focuses on the development of financial processes through the design of process flow charts, emphasizes the role of data quality in supporting accurate reporting and informed decision-making, and examines how emerging technologies such as Artificial Intelligence (AI) and Robotic Process Automation (RPA) drive process improvement within the finance function. Through practical case studies and collaboration in diverse international teams, the course fosters a forward-looking mindset, emphasizing the application of process management and service design methods and tools to support the continuous improvement of financial processes. Hands-on experience with SAP, one of the world’s leading ERP systems, is also included. By the end of the course, participants will be prepared to support organizations in operating more efficiently, customer-centrically and sustainably.

Materials

Romney, Steinbart,Summers,Wood: Accounting Information Systems, Pearson 2021.

Learning materials are videos, presentations, recommended books, recent articles and other reports.

Recommendations for further books are given during the course.

Teaching methods and instruction

This course is a virtual instructed implementation, with all learning materials available in Moodle.
Learning materials are videos, presentations, recommended books, articles and other reports. During the course, several assignments and case studies will be conducted.
Guidance and support are provided through Moodle discussion forums and instruction videos.

Working life connections

During the course, we use an enterprise resource planning system (SAP) for case studies, and perform several process analysis from the point of view of developing processes and utilizing process management and service design methods with the help of emerging technologies.

Internationality

The course covers a highly international and globally relevant topic. It includes the use of reports and research from global companies, along with hands-on case studies using SAP, one of the world’s leading ERP systems.

Learning assignments

Preliminary, changes possible:
Design financial process on flow chart
ERP (SAP) case studies
Reflection essee on videos
Moodle test
Process analysis, financial process development case study

Assessment methods

The grading is based on several assignments and case studies.