Digital Service Design (5 cr)
Code: DIG4HM101-3010
Basic information of implementation
- Enrollment
- 02.01.2025 - 10.01.2025
- Enrolment for the implementation has ended.
- Timing
- 13.01.2025 - 16.05.2025
- Implementation has ended.
- ECTS Credits
- 5 cr
- Campus
- Pasila Campus
- Teaching languages
- English
- Seats
- 31 - 60
- Degree programmes
- ATBUM Degree Programme in Aviation and Tourism Business
- LEBUM Degree Programme in Leading Business Transformation
- BUTEM Degree Programme in Business Technologies
- HOSBUM Degree Programme in Tourism and Hospitality Business
- Teachers
- Jarmo Sarkkinen
- Groups
-
MAICTEInformation Services and Systems, Masters, Pasila
-
EVENINGEvening implementation
-
BLENDEDBlended implementation
-
MADIGEDigital Business Opportunities, Masters, Pasila
-
EXCHEXCH Exchange students
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ONLINEOnline implementation
-
MAGGUGGU OpenPath
- Course
- DIG4HM101
Evaluation scale
H-5
Implementation methods, demonstration and Work&Study
Learning in this course is strongly based on independent work with various service design theories, as well as applying service design methods and tools in your team's project. The majority of the work is carried out within your team, in collaboration with the client.
The course consists of 4 online lessons facilitating learning in teams (course kick off, 2 X helpdesk session and showroom) and independent studies/teamwork. Each team works on digital service related challenge (team's own choice). Self and peer assessment is included.
Recognition of prior learning (RPL): If students have acquired the required competence in previous work tasks, recreational activities or on another course, they can present their competence via a demonstration. The demonstration must be agreed with the course teacher. More information and instructions for recognising and validating prior learning (RPL) are available at https://www.haaga-helia.fi/en/recognition-learning Look at "Instructions to students (master)"
Intro
Learn how to design omni-channel service solutions using the Lean Service Creation method in a multidisciplinary and self-directed team!