Inclusive Passenger Journey (5 cr)

Evaluation scale

H-5

Schedule

Inclusive Passenger Journey -virtual study module is open from 23.3. - 15.5.2026. Deadline for assignments is 15.5. at 23:59.

Implementation methods, demonstration and Work&Study

Learning takes place in virtual online environment, as independent studies.

If students have acquired the required competence in previous work tasks, recreational activities or on another course, they can show their competence via a demonstration and thus progress faster through their studies. More information and instructions for recognizing and work & study are available on Haaga-Helia's website

Intro

What’s the difference between accessible travel and inclusive tourism? Have you considered the requirements for inclusive transport? Join our course to explore these topics, understand the barriers faced by travelers with disabilities, and discover the future prospects of inclusive travel.

Materials

-Gillovic, B. & McIntosh, A. (2020). Accessibility and Inclusive Tourism Development: Current State and Future Agenda. Sustainability, 12, 9722. (Online library HH Finna, article search)
-IATA (2022). Why Accessibility is Essential for Air Travel.
-Budd, L. & Ison, S. (2020). Supporting the needs of special assistance (including PRM) passengers: An international survey of disabled air passenger rights legislation. Journal of Air Transport Management 87 (Online library HH Finna, article search)
-Ystmark Bjerkan, K. & Øvstedal, L. (2018). Functional requirements for inclusive transport. Transportation. 47, 1188-1198. (Online library HH Finna, article search)
-McKercher, B. & Darcy, S. (2018). Re-conceptualizing barriers to travel by people with disabilities. Tourism Management Perspectives. 26, 59-66. (Online library HH Finna, article search)
-Darcy, S., Cameron, B. & Pegg, S. (2010) Accessible tourism and sustainability: a discussion and case study, Journal of Sustainable Tourism, 18:4, 515-537 (online library HH Finna, article search)

Teaching methods and instruction

Inclusive Passenger Journey -virtual study module is open from 23.3 - 15.5.2026.
It is possible to complete the Inclusive Passenger Journey -implementation entirely virtually, but during 4th period you will be offered the opportunity to attend a start-up online session:

Start-up orientation session:
23.3. 2026 at 16.00 - 17.00 *** will be confirmed ***

Working life connections

Aviation industry, airlines, and relevant organizations are linked with Inclusive Passenger Journey -virtual study module.

Exam dates and re-exam possibilities

N/A

Internationality

Sustainable Aviation Business and Inclusive Passenger Journey are globally concerned topics. They both have huge importance internationally.

Completion alternatives

You can complete this course by demonstration of prior learning. Read more at https://www.haaga-helia.fi/en/career-planning/recognition-learning.

Learning assignments

There are several essay type assignments.

Assessment methods

The assessment is 0-5.