Business Process Management (5 cr)

Evaluation scale

H-5

Schedule

This course starts on the second week of the semester
This course ends on Course Week 15 with Project presentations
Break for Intensive week, IF Spring (Sportsholiday and Eastern)

Implementation methods, demonstration and Work&Study

Class implementation
On-line implementation
Virtual implementation

Intro

Learn to work with processes and understand the real value of BPM. Dive into the world of Robotic Process Automation (RPA) and modeling. Learn the standard modeling language BPMN. In the team analysis project - praised by students! - you will have the opportunity to immediately practice all the learning's by analyzing the process world of a real business company!

Materials

Course material in Moodle
Selected articles, case studies and current links
Learning materials online for IBM BluewWorksLive and
Microsoft Power Automate Desktop

Some coursebooks used and referenced are
o ERP and Business Processes Hans van der Hoeven 2009
o BPMN Method & Style, Bruce Silver 2009
o Other BPMN material used and presented by the teacher
o Business Process Change, Paul Harmon, 2014 --> e-book
o (Microsoft Dyn Nav training material)

Teaching methods and instruction

Upon successful completion of the course or possessing equivalent know-how, the student
- understands the role of business processes and BPM in the business
environment
- is familiar with general business process development principles
- can identify, analyse and design business processes and can use modelling techniques in business analysis and IT-development projects.
- is acquainted with some business processes in integrated systems (ERP)
- gains at least fundamental skills in one leading RPA environment

This implementation has class sessions but no mandatory presence. Students can select to do the traditional analysis project as part of a team or an individual (team) RPA project with Microsoft Power Automate Desktop.

Compared to the earlier curriculum, the following preliminary changes are applied:
- Exam is now 20% instead of 40%, Project 20% instead of 30%
- Activity increased to 50%
- The role of BPMN modelling has decreased
- Robotic Process Automation with Microsoft Power Automate Desktop
- Team analysis NOT done anymore, replaced by RPA project
- Assignment setup reviewed and updated
- Assessment scale reviewed and updated

Please note :
When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25 %, your grade will be lowered by one. If you are absent more than 50 %, the course is fail.

Working life connections

RPA project
Possible guest lecture
IBM BlueWorksLive collaboration environment

Exam dates and re-exam possibilities

Exam planned for Course Week 12
Re-exam is available during the course

Internationality

World-leading tools in English
Materials in English

Completion alternatives

RPL and individual approaches are possible

Learning assignments

Journals - written reflections on topics
Modelling - creating BPMN models based on descriptions
RPA flows - creating automated flows
RPA Project - creating automation of processes in ERP/SharePoint/Moodle etc.

Assessment methods

Preliminary setup:
Assignments 50p (%)
Exam 20p (%)
RPA project 20p (%)
Modeling Task 10p (%)
Preliminary grade baseline : >=85 p = 5, >=75 p = 4, >=65 p = 3, >=55 p = 2, >=40 p = 1
Please Note: Your final grade can vary maximum of one grade from what your total
course points would indicate.
Students might be accepted to a course with a different setup

Please note :
When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25 %, your grade will be lowered by one. If you are absent more than 50 %, the course will fail.