Food and Beverage Management (9 cr)

Code: RES3RH003-3004

Basic information of implementation


Enrollment
14.06.2021 - 20.08.2021
Enrolment for the implementation has ended.
Timing
23.08.2021 - 17.12.2021
Implementation has ended.
ECTS Credits
9 cr
Campus
Haaga Campus
Teaching languages
English
Seats
15 - 40
Degree programmes
HOTRA Degree Programme in Hotel and Restaurant Management
Teachers
Terhi Oksanen-Alén
Outi Rekola
Groups
BLENDED
Blended implementation
Course
RES3RH003

Evaluation scale

H-5

Schedule

Period 1
Thursdays 9.00 - 13.45 Classroom A329

Period 2
Mondays 8.30 - 10.45 Classroom L401
Fridays 11.40 - 13.45 Classroom L401

Implementation methods, demonstration and Work&Study

Learning methods
a. Lectures and related assignments full-time studies
b. Participation in a working life project or another project
d. Learning at work

Working life connections
This course may involve a project work commissioned by an external company.
Internationality

The company may be global business.

Assessing one’s own learning is a compulsory part of the course.

Materials

To be announced in the beginning of the course

Teaching methods and instruction

Contents
• Total quality assurance in a sustainably and safely planned environment.
• Yield and revenue management tools in profitable restaurant business.
• Aesthetics and functions of physical surroundings of restaurants.
• Ethically and environmentally satisfying business in restaurants.
• Managing restaurant service offering
• Analyzing customer relationships from the point of service development.
• Entrepreneurship and/or franchising as a career path based on facts.

Learning methods
a. Lectures and related assignments full-time studies
b. Participation in a working life project or another project
d. Learning at wor

Working life connections

Working life connections:
This course may involve a project work commissioned by an external company.

Exam dates and re-exam possibilities

To be announced in the beginning of the course.

Internationality

International case studies and lecturer(s)

Completion alternatives

To be discussed individually

Siirry alkuun