Acting as Coach and Facilitator (5 cr)

Code: ORD2HM103-3026

Basic information of implementation


Enrollment
03.06.2024 - 16.08.2024
Enrolment for the implementation has ended.
Timing
19.08.2024 - 11.10.2024
Implementation has ended.
ECTS Credits
5 cr
Campus
Pasila Campus
Teaching languages
English
Seats
31 - 50
Degree programmes
ATBUM Degree Programme in Aviation and Tourism Business
LEBUM Degree Programme in Leading Business Transformation
BUTEM Degree Programme in Business Technologies
HOSBUM Degree Programme in Tourism and Hospitality Business
BUTUM Degree Programme in Business Technologies and Management
Teachers
Mirka Sunimento
Groups
MALEAE
Leadership and Human Resource Management, Masters, Pasila
MASALE
Leading Sales and Customer Experience, Masters, Pasila
EVENING
Evening implementation
CONTACT
Contact implementation
MAEXPE
Experience Economy and Designing Services, Masters, Pasila
BLENDED
Blended implementation
MADIGE
Digital Business Opportunities, Masters, Pasila
MASTRE
Strategic Thinking and Leadership, Masters, Pasila
EXCH
EXCH Exchange students
MACOME
Communication and Marketing Management, master, Pasila
Course
ORD2HM103

Evaluation scale

H-5

Schedule

This course workshops take place according to the schedule in Lukkarikone

Details for each days agenda will be provided in Moodle.

Implementation methods, demonstration and Work&Study

Depending on the implementation, learning takes place in contact lessons, as independent studies, teamwork and/or online-studies. Implementations include coaching workshops, peer-coaching sessions and facilitation exercises. The course includes the assessment of one’s own learning

Recognition of prior learning (RPL)
If students have acquired the required competence in previous work tasks, recreational activities or on another course, they can show their competence via a demonstration. The demonstration must be agreed with the course teacher. More information and instructions for recognising and validating prior learning (RPL) are available at https://www.haaga-helia.fi/en/recognition-learning Look at "Instructions to students (master)"

Materials

The course materials / suggestions will be available on the course's Moodle learning environment. Te course does not require acquiring a specific book.

Some examples of literature related to the course is listed below

FACILITATION
Kaner, S., Lind, L., Toldi, C. Fisk, S. & Berger, D. Facilitator's guide to participatory decision-making.

COACHING
Starr, J. 2009. The Coaching Manual

Teaching methods and instruction

This is a CONTACT implementation and remote participation is not possible. Participation to all evenings is not mandatory but highly encouraged.

Course learning approach is collaborative learning. Learning happens In Pasila workshops according to the Lukkari schedule, as well as individually and practising in pairs / teams outside classroom.

There are three main learning objectives:
1. To understand the concepts of coaching and facilitation, either at a basic level or by deepening one's own knowledge
2. To observe and develop interactions and interpersonal communication and to learn the basic elements of coaching-process (dialogue, asking questions etc)
3. Planning and implementing the facilitation process + the ability to select different facilitation methods according to objectives and situations.

The course approach is very interactive. The evenings consist of discussions, interactive coaching and facilitation exercises and orientative lectures. In addition to the contact workshops, learning requires self-directed study of the topic, and the submission of two personal learning reports. The learning process will be supported by a comprehensive methodological and resource bank in the course's Moodle environment. In additional, students may form and arrange voluntary peer / sparring groups for additional practice.

The course benefits all Masters students who wish to develop their coaching approach, coaching skills and competences as a facilitator.

Working life connections

Course material and topics translate into working life situations, abilities and know-how.
Potentially also Guest Lecturer / Visit

Exam dates and re-exam possibilities

No Exam

Internationality

Internationality is provided by course content, materials, assignment, case studies (and makeup of students in the class).

Completion alternatives

If students have acquired the required competence in previous work tasks, recreational activities or on another course, they can show their competence via a demonstration and thus progress faster through their studies. More information and instructions for recognizing and validating prior learning (RPL) are available at
https://www.haaga-helia.fi/en/recognition-learning.

Instructions for course specific RPL requirements will be shared in the course Kick

Learning assignments

Evaluation:
Classroom activity = max 30 %
Learning Report 1 (Journey to coaching and facilitation skills, weighted at 40% of the assessment) is a document focusing on personal learning
Learning Report 2 (Facilitation experiment, weighted at 30% of the assessment) reports on the planning, implementation and reflection of you authentic group facilitation.

Each participant is independently responsible for his/her own facilitation experiment, which can be carried out in his/her own work community, in another
community/organisation or in a sparring group formed during the course.

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