•   Professional English ENG001HH1AE-3242 23.03.2026-15.05.2026  5   (RRB1HA1, ...) +-
    Learning objectives
    After completing this course or acquiring corresponding learning elsewhere the student

    - Can describe themselves and their competence in a positive, sales-oriented way in English.
    - Knows the most central terminology of their field in English and is able to learn more independently.
    - Can present an organisation in their field, the industry and its operations in English.
    - Can speak English in typical work-related situations in their field.
    - Knows principles of multicultural communication and can adapt their communication in work-related situations according to those principles.
    - Can evaluate their language and culture related competence and assess possible needs for development.
    Starting level and linkage with other courses
    Depending on the result of the level test possibly Remedial studies.
    The CEFR level of the course is B2.
    Contents
    - Self-presentation and personal branding
    - Field-specific terminology
    - Discussing organisational and industry-related matters
    - Work-related and multicultural communication
    - Language and cultural competence evaluation
    - Effective communication in meetings
    - Enhancing overall proficiency in professional English
    Assessment criteria
    Assessment criteria - grade 1
    Grading criteria
    1 level= The student
    - Knows how to describe the key points of themselves and their competence in a limited manner.
    - Knows some of the most central terminology of their field in English and knows how to learn more.
    - Can present the basic key points of an organization in their field, the industry and its operation in English.
    - Can speak English in some of the typical work-related situations in their field.
    - Knows principles of multicultural communication at a basic level and can adapt their communication in work-related situations according to those principles to some extent.
    - Can evaluate their language and culture related competence and assess possible needs for development. Limited language competence has an effect on reaching goals; the language skills are enough to manage simple situations but lead to misunderstandings at times.
    - The student has been active in their studies to some extent and followed instructions.
    Assessment criteria - grade 3
    Grading criteria
    3 level= The student
    - Knows how to describe the key points of themselves and their competence in English.
    - Knows the most central terminology of their field in English and knows how to learn more.
    - Can present the key points of an organization in their field, the industry and its operation in English without preparing in advance.
    - Can speak English in most of the typical work-related situations in their field.
    - Knows the principles of multicultural communication well and can usually adapt their communication in work-related situations according to those principles.
    - Can evaluate their language and culture related competence and assess possible needs for development. The language competence makes reaching their goals challenging at times but is adequate for most situations and possible misunderstandings can be cleared.
    - The student has been quite active in their studies and has followed given instructions most of the time.
    Assessment criteria - grade 5
    Grading criteria
    5 level= The student
    - Knows how to describe themselves and their competence in a versatile and skillful manner in English.
    - Knows the central terminology of their field in English very well and knows how to learn more.
    - Can present an organization in their field, the industry and its operation in English in a versatile and sophisticated manner.
    - Can speak English in work-related situations in their field fluently.
    Knows the principles of multicultural communication well and can adapt their communication in work-related situations fluently according to those principles.
    - Can evaluate their language and culture related competence and assess possible needs for development.
    - The student has been active in their studies and has followed given instructions consistently.

    Teaching methods and instruction

    This course is a part of all Haaga-Helia's degrees and the student can participate in any implementation. This implementation is aimed at students of the hospitality management degree. This means that the contents of materials and exercises are degree-specific. The competence goals and assessment criteria are identical for every implementation.

    This is a CONTACT implementation and it includes classroom learning and learning tasks.

    Learning material and recommended literature

    Study material is available in Moodle.

    Working life connections

    The contents of the course are related to working life.

    Campus

    Haaga Campus

    Teaching language

    English

    Internationality

    The course topics include practices of English-speaking countries and English-language communication as part of today's Finnish working life.

    Timing

    23.03.2026 - 15.05.2026

    Learning assignments

    Learning tasks are available in Moodle.

    Content scheduling

    Classroom learning is arranged according to the schedule/timetable.

    Groups
    • RRB1HA1
    • DEMO
    Alternative learning methods

    For more information about Recognition of Learning please see the corresponding web page
    https://www.haaga-helia.fi/en/recognition-learning

    Teachers

    Kristiina Huff

    Seats

    15 - 40

    Further information

    Assessment is based on classroom work & learning tasks.

    Degree Programme

    RESRU Restonomi ruokatuotanto

    R&D proportion

    0.00 cr

    Virtual proportion

    0.00 cr

    Evaluation scale

    H-5