Experience Design Processes and Tools - Study guide

Upon completion of the module, the student is able to:
* Develop a strong understanding of experience design processes for experiences and transformations;
* Apply and evaluate an experience design process to a specific business context;
* Apply and judge methods and tools for the design of meaningful experience.
* Is able to build prototypes and visualise high concepts

No previous studies needed and no binding connections to other courses.

* Experience design process
* Experience design methods and tools
* Guest experience and experiencing process
* Guest values and meaning making
* Guest emotions
* Experiencescape co-creation
* Experience prototype
* Inclusive design

When the implementation type of the course is CONTACT, ONLINE or BLENDED it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25 %, your grade will be lowered by one. If you are absent more than 50 %, the course is failed.

Sufficiently evaluate experience design process. Sufficiently identify experience design methods and tools. Sufficiently explain guest experience and experiencing process. Sufficiently articulate guest values and meaning making. Sufficiently discuss about guest emotions. Sufficiently identify experiencescape co-creation. Sufficiently apply experience prototype.

Can evaluate experience design process. Can identify experience design methods and tools. Can explain guest experience and experiencing process. Can articulate guest values and meaning making. Can discuss about guest emotions. Can identify experiencescape co-creation. Can apply experience prototype.

Can evaluate well experience design process. Can identify and use experience design methods and tools. Can explain and design guest experience and experiencing process. Can articulate and present guest values and meaning making. Can critically discuss about guest emotions. Can identify and plan experiencescape co-creation. Can plan and prepare experience prototype.

The implementation type of the course is contact.

Lectures, workshops, project. The experience design tools that are learnt during the course will be applied to the project of Developing Sustainable Product and Service Concepts course

When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

The material will be available on Moodle

This implementation includes co-operation with an RDI project Possible visitors from the industry /company visits

Porvoo Campus

No exam

English

The course material is in English and international. The topics can be applied to a glocal context.

20.10.2025 - 12.12.2025

- Practising experience design tools -.Group work on given project - Independent assignment - active participation in discussions .

02.06.2025 - 17.10.2025

Contact lessons on Mondays and Wednesday 11-14

REE3PCTOUM
REE3PCTOUT
CONTACT
EXCH

Niina Moilanen

15 - 50

Project work and report/presentation + self and peer assessment
An individual assignment

RESTO Hospitality and Tourism Management

0.00 cr

H-5