Work Based Project: Nordic Business Forum Group Leader - Study guide

When the implementation type of the course is CONTACT, ONLINE or BLENDED it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25 %, your grade will be lowered by one. If you are absent more than 50 %, the course is failed.

After having participated in this NBF Group Leader course, the student will be able to:
- contribute to the customer experience of a large-scale international event through various service functions and in Group leading role
- demonstrate skills to create an excellent and unique customer experience as a Group Leader.
- comprehend the elements and rules of teamwork as well as team building practices and be able to show the learning process compared to the basic team member role.
- perform customer service in English

The project consists of training sessions, participating the event in Group Leader role and wrap-up (and feedback session) and a reflection report after the event.

Pasila Campus

English

04.08.2025 - 24.10.2025

11.12.2024 - 11.12.2024

CONTACT

Eeva Särkilahti

5 - 55

This project is assessed approved/failed, based on student’s participation in training sessions, onsite preparations and rehearsals, the actual event days and a report reflecting the learning process after the project. In order to be approved, the report must be submitted in due time.

INTBBA International Business

0.00 cr

H-5