•   Work Based Project: SLUSH SER031AS2AE-3003 18.08.2025-12.12.2025  3   (CONTACT) +-
    Assessment criteria
    Assessment criteria - grade 1
    When the implementation type of the course is CONTACT, ONLINE or BLENDED it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25 %, your grade will be lowered by one. If you are absent more than 50 %, the course is failed.
    Teaching methods and instruction

    After having participated in this Work Based Project course, the student will be able to:
    - contribute to the customer experience of a large-scale international event through various service functions
    - demonstrate skills to create an excellent and unique customer experience as part of a team.
    - comprehend the elements and rules of teamwork as well as team building practices.
    - perform customer service in English

    The project consists of training sessions, participating the event in various roles and wrap-up (and feedback session) and a reflection report after the event.

    Campus

    Pasila Campus

    Teaching language

    English

    Timing

    18.08.2025 - 12.12.2025

    Enrollment

    11.12.2024 - 11.12.2024

    Groups
    • CONTACT
    Teachers

    Eeva Särkilahti

    Seats

    1 - 60

    Further information

    This project is assessed approved/failed, based on student’s participation in training sessions, onsite preparations and rehearsals, the actual event days and a report reflecting the learning process after the project. In order to be approved, the report must be submitted in due time.

    Degree Programme

    INTBBA International Business

    R&D proportion

    0.00 cr

    Virtual proportion

    0.00 cr

    Evaluation scale

    H-5