The course is based on interactive learning and the course contents are:
• Analysis of a variety of cultural dimension theories
• Features of multicultural meetings
• Examples of multicultural work environments
• Discussion of personal biases and stereotypes
• Characteristics of culture in Finland
Learning objectives:
Upon completion of the course, the student is able to
• list cultural elements affecting communication in the workplace and with customers
• communicate effectively with multicultural teams both as a member and as a supervisor
• understand cultural elements affecting communication with different customer groups
• develop better understanding of Finnish cultural characteristics influencing communication
• understand intercultural awareness is a continual learning process
Starting level and linkage with other courses
No previous studies needed and no binding connections to other courses.
For further information, please check the Moodle page for the course.
Working life connections: The topics of the course are discussed from a working life point of view.
Haaga Campus
Further information will be published on the Moodle page for the course.
English
Internationality:
The content of the course is viewed from a variety of international viewpoints.
24.08.2020 - 18.12.2020
Further information will be published on the Moodle page for the course.
15.06.2020 - 04.09.2020
For schedule and classroom, please click “scheduling and room wishes and timing”.
The exact schedule will be published on the Moodle page of the course.
Learning methods:
The learning goals of this course can be reached in the following ways:
Lectures and related assignments
Anna Sarajas-Zino
15 - 30
Assessment:
Assignment 70%
Class activity and homework 30%
MATKA Degree Programme in Tourism Management
0.00 cr
0.00 cr
H-5