Management of Digital Service Development (5 cr)

Evaluation scale

H-5

Schedule

January - May or August - December

Implementation methods, demonstration and Work&Study

The course is a blended learning course. The main task of the course focuses on project work (individual or group) related to the course topic, where students can select user, business, management or technological perspectives on the course topic.

Depending on the implementation (in 2025 all are online), the meetings are 1) kick-off for the course, 2) project work facilitation in the middle, and 3) the final presentation of the project work. Additionally, there are 5 online learning sections including orientation (e.g. video) to the given course content, learning material and online discussion tasks. There are no exams. However, there is the assessment of one’s own learning.


Recognition of prior learning (RPL)
If you have acquired the required competence in previous work tasks, recreational activities or on another course, you can show your competence via a demonstration. The demonstration must be agreed with the course teacher. More information and instructions for recognising and validating prior learning (RPL) are available at https://www.haaga-helia.fi/en/recognition-learning Look at "Instructions to students (master)"

Materials

Depending on the implementation, video presentations, articles, white papers, research papers, books, lectures, sharing one's won experiences, etc.

Teaching methods and instruction

The course is a blended learning course. The main task of the course focuses on project work (individual or group) related to the course topic, where students can select user, business, management or technological perspectives on the course topic.

Depending on the implementation, the contact lessons are 1) kick-off for the course, 2) project work facilitation in the middle, and 3) the final presentation of the project work. Online tasks include orientation (e.g. video lecturers) to the given course content, learning material and online discussion tasks. There are no exams. The assessment of one’s own learning can be used.

Working life connections

Connection to the workplace context and business life through project work and online group discussions

Exam dates and re-exam possibilities

No exams

Internationality

International material, examples, etc. Sharing experiences from international business context

Completion alternatives

The recognition of prior learning (report)

Learning assignments

The course is a blended course, and its largest part is project work & report (75%). The course consists of project work (report) and five “online learning tasks”

Project report. The goal is to create ”consultative report” related to the topic of digital service development. The aim is that you write a report from the perspective of ”external IT-business consultant” from the development method, development project, case, design, planning, requirement spec, UX/CX, some technology, etc. in the field of digital service development in your organization or some other context. It is not shared to others.

Summary presentation. Create also 3-5 pages PPT-presentation that is a kind of summary from your project work (shared to others). If your content is confidential, describe theoretical framework or the development challenge in the general level.

The five “monthly online learning modules” consists of video lecturing, reading material and collaboration task. The idea of collaboration task is to share your experiences or opinions related to the given topic (everybody needs to write a comment).

Assessment methods

Project report (75%) and online learning tasks (25%). Grade 1-5

1 = The student partially understands development methods and principles but does not understand the role of IT in business development. Project work is limited.

3 = In addition to the skills and competences mentioned for Grade 1, the student has basic competence in planning and managing digital service development projects in a particular area. In addition, the student understands business and customer value in developing digital services. The project work demonstrates these skills and competences.

5 = In addition to the skills and competences mentioned for Grades 1 and 3, the student thoroughly understands the principles and success factors of digital service development and is able to adopt them in practice. The student can demonstrate these competences through professionally produced and completed project work. The student is able to reflect the development challenges and opportunities of digital service development in practice.