•   Fundamentals and Future in Tourism and Hospitality HOS001RE1AE-3011 27.03.2023-19.05.2023  5   (CONTACT, ...) +-
    Learning objectives
    After successful competition of the course, the student is able to:
    1. Outline the most important evolution stages of the tourism and hospitality industry.
    2. Understand the changes in the needs and aspirations of key industry stakeholders (e.g., customers, employees, companies) over time.
    3. Understand the importance of cultural diversity in the field of tourism and hospitality, and identify the most important organizational culture models.
    4. Outline the key forces for change and trends affecting the future of the tourism and hospitality industry.
    Starting level and linkage with other courses
    No pre-requirements
    Contents
    1. History and evolution of tourism and hospitality.
    2. Key tourism and hospitality industry stakeholders and their needs.
    3. The cultures within the tourism and hospitality industry (e.g. consumer- and organization cultures).
    4. Evolution of business models in the tourism and hospitality industry.
    5. Driving forces shaping the future of the tourism and hospitality industry.
    Assessment criteria
    Assessment criteria - grade 1
    The student is able to recognize and understand the major development stages, stakeholders, and organizations of the tourism and hospitality industry. Also, the student is able to describe key forces influencing the development of the industry.
    Assessment criteria - grade 3
    The student is able to analytically describe the differences between the needs and requirements of different stakeholders, organisation cultures, business models, and change drivers within the tourism and hospitality industry.
    Assessment criteria - grade 5
    The student is able to analyse the overall evolution of the tourism and hospitality industries and propose justified scenarios, new ideas, approaches for the future.
    Teaching methods and instruction

    Lectures, class activities and teamwork.
    Individual learning assignments
    Experiential and reflective learning, problem-based learning

    Learning material and recommended literature

    Digital material provided during the course
    Links to online reading materials on Moodle in the weekly materials.

    Working life connections

    Authentic materials and examples from tourism and hospitality.

    Campus

    Porvoo Campus

    Exam dates and re-exam possibilities

    No exam.

    Teaching language

    English

    Internationality

    International perspectives into tourism and hospitality. A selection of international cases, resources and reading materials.

    Timing

    27.03.2023 - 19.05.2023

    Learning assignments

    The assignments of this course gathered into a learning blog. Please see Moodle Assignments page for further instructions. Learning blog Assignment 1: Learning objectives, individual, 1-5, 25%, DL 2.4..2023 Assignment 2 Culture and customs, individual, 1- 5, 25%, DL 30.4. Assignment 3: Future, 1-5, 25%, DL 15.5. Assignment 4: Final reflection, individual, 1-5, 25%, DL 17.5.

    Enrollment

    02.01.2023 - 24.03.2023

    Content scheduling

    Lectures on Mondays 8:15-10:45 and on Wednesdays at 8:30-11 Porvoo campus
    Please, always check the timetables for changes and rooms.

    Week 1 Course introduction, Introduction to tourism and hospitality, 27.3. and 29.3.

    Week 2 Historical Perspective to Tourism and Hospitality, 3.4. and 5.4.

    Week 3 Historical Perspective to Tourism & Hospitality 12.4.

    Week 4 Tourism and hospitality today, Service culture, Pitstop - where are we, how far have we come, 17.4. and 19.4.

    Week 5 Improve Your Global Competence, 24.4. and 26.4.

    Week 6 Concept of Culture, Manners & Etiquette, Finnish traditions, 3.5.

    Week 7 Shaping the Future of Hospitality, 8.5. and 10.5.

    Week 8 Shaping the Future of Tourism 15.5. and Final Reflection 17.5.

    Groups
    • CONTACT
    • RE2PC2
    Alternative learning methods

    Demonstration of competence as recognition of prior learning (exams), contact teachers Liisa Wallenius Porvoo:
    For more information see Haaga-Helia student pages Recognition of Learning
    https://www.haaga-helia.fi/en/recognition-learning

    Teachers

    Liisa Wallenius, Hanna Rinne

    Seats

    15 - 40

    Further information

    Continuous assessment: active participation in the lectures and activities
    Learning blog with learning assignments and reflection 100 %
    Assessment of the learning assignments during the course with grades and assessment rubrics on Moodle. Also, general feedback.

    The students must pass all parts of the course and to submit all the assignments in the learning blog/portfolio on time. One grade point is deducted from each possible late submission.

    Assessing one’s own learning is a compulsory part of the course.

    Degree Programme

    RESTO Hospitality and Tourism Management

    Evaluation scale

    H-5