Communication and Culture - Study guide

Students develop their communication and culture skills for working in English in multicultural business environments.
The studies represent the B2 level of the Common European Framework in business English skills.

B-part of basic studies module 5 Growing Global. The A-part is Globalization and Internationalization

Contact classes with quizzes, assignments and independent studies

• copes in English in the most typical work and business-related communication situations.
• is aware of the general significance of linguistic and stylistic appropriateness in different types of business communication in English.
• is familiar with the role of English as a global business language.
• knows the basic cultural dimensions affecting international business.

• copes well in English in typical work and business-related communication situations and in more informal work situations.
• is aware of the significance of linguistic and stylistic appropriateness in different types of business communication in English and has a basic conception of the use of language and communication services.
• is familiar with the role of English as a global business language and the underlying linguistic and cultural implications.
• has a general understanding of cultural dimensions affecting business and basic skills to work in a multicultural business environment.

• communicates successfully in English in most work and business-related communication situations and in more informal work situations.
• knows the significance of linguistic and stylistic appropriateness in different types of business communication in English and knows how to access language and communication services.
• is familiar with the role of English as a global business language and is able to analyze the underlying linguistic and cultural implications.
• has a solid understanding of cultural dimensions affecting business and possesses the central skills to work in a multicultural business environment.

Communication and Culture (GLO1LH101B) is part of Growing Global module. The module includes following parts:

Globalization and internationalization GLO1LH101A 5 cr
Communication and culture GLO1LH101B 5 cr
Language skills 5 cr (second foreign language; completed separately from parts A and B)

Independent work via Moodle

Moodle material

Project presentation on the internationalization of a Finnish SME company

Pasila Campus

No final exam, no re-exams

English

The course discusses cultural diversity at a workplace and intercultural communication.

22.08.2022 - 16.12.2022

Moodle assignments and quizzes

According to the implementation schedule

Week 36 Pre-assignment: Introductions

Weeks 37-38 English as a global business language, Cultural awareness in business environments

Weeks 39-40 Companies and their operations in English

Weeks 41-42 English for internal/external communication:
Presentation skills
Employment terminology

Weeks 43-44 Building my professional brand in English (CV, cover letter, video pitch)

Weeks 45-46 English for internal/external communication:
Telephone, e-mail, social media.
Meetings

Weeks 47-48 English for internal/external communication in international business:
Business writing, negotiating

DEMO

If the student has obtained the relevant knowledge and skills elsewhere, for example at work, s/he can demonstrate the knowledge and skills through the RPL process. See MyNet for further RPL information and instructions.
An online version of the course is also available.

Teija Schalin

15 - 40

Moodle assignments and quizzes, project presentation

HELI Degree Programme in Business Management

H-5