International Business Documents (5 cr)

Evaluation scale

H-5

Schedule

The week-to-week schedule will be given at the briefing of the course.

Materials

Learning materials
Taylor Shirley, 2004 /2012. Model Business Letters, E-mails and Other Business Documents. Financial Times, Pitman Publishing.
Learning packages 1 and 2 will be provided by the lecturer.
Additional materials provided by the lecturer.

Teaching methods and instruction

TEACHING AND LEARNING METHODS
The course consists of four modules: 1) contact lessons, 2) team assignments through collaboration, 3) digital learning, and 3) independent study of the course materials.
Lectures, assignments, exercises
Collaborative learning: teamwork and team assignments
Digital learning
Independent study of the course materials
The team portfolio
The final examination

Working life connections

The Contents of the course reflect the working life requirements and corporate communication trends.

LEARNING OBJECTIVES AND OUTCOMES
Students learn how to create international routine business documents using polite phrasing, formal to semi-formal style. The students will be able to expand their knowledge of ESP (English for Specific Purposes) in the field of international trade, logistics and transactions.

ESSENTIAL CONTENTS
Structure, style and tone; Routine business correspondence: Enquiries, replies and quotations; Orders; Payment; Complaints and adjustments; ESP

Exam dates and re-exam possibilities

Please note: According to HAAGA-HELIA regulations, the final evaluation for the course takes place 3 weeks after the end of Period 2 (in the autumn term) and Period 4 (in the spring term). The re-examination for this course will take place in the spring term according the Haaga-Helia guidelines.
You can retake the exam twice on the English re-examination dates during two successive study periods after the exam.
The re-examinations take place between 17.30 and 21 hours in the Helia auditorium in Pasila campus. You need to fill in a web form to register for re-examinations on MyNet. The times and places of, and the instructions for, the re-examinations in Pasila campus and the web form for registration can be found on MyNet.

Internationality

The international dimensions of the course will be reflected in the course learning objectives, outcomes and contents (see above).

Learning assignments

Lectures, assignments, exercises
Collaborative learning: teamwork and team assignments
Digital learning
Independent study of the course materials
The team portfolio
The final examination

Assessment methods

MANDATORY ATTENDANCE: 80 %
Independent study of the course materials
The team portfolio
The final examination