Financial Processes and Service Design - Study guide

After having completed this course or attained an equivalent competence level, the student:
- is able to identify key financial processes as part of business operations; also in an international business context.
- is able to design financial processes and related data flows on process flow charts.
- is able to recognise the impact of data quality on reporting, decision-making and sustainable business process development initiatives.
- Is able to apply process management methods and a service design approach to identify development areas and create new services within financial processes, including a process development case study conducted in inclusive, ethical, sustainable, and responsible collaboration in multicultural teams.
- is able to understand the importance and impact of utilizing modern technology (RPA, AI) in developing processes.
- has gained hands-on experience on SAP ERP system by completed case studies.

Following BBA key and common competence courses should be completed or similar knowledge and skills gained prior to this course:

ECO001HH1AE
ECO002TR1AE

- Financial processes; process flow charts, data flow diagrams
- Process development; process management methods (Lean, Six Sigma etc)
- Data, data quality
- Automation, RPA, AI
- Enterprise Resource Planning (ERP) system; SAP
- Service design

Attendance Requirement:
For CONTACT, ONLINE, and BLENDED implementations of the course, attendance is required at the scheduled teaching sessions listed in the timetable. If a student is absent for more than 25% of the sessions, their final grade will be lowered by one grade point. If a student is absent for more than 50% of the sessions, the course will be failed.

All other grading criteria are based on the learning objectives of the course.

Grading criteria are based on the learning objectives of the course.

This course is a virtual instructed implementation, with all learning materials available in Moodle.
Learning materials are videos, presentations, recommended books, articles and other reports. During the course, several assignments and case studies will be conducted.
Guidance and support are provided through Moodle discussion forums and instruction videos.

Romney, Steinbart,Summers,Wood: Accounting Information Systems, Pearson 2021.

Learning materials are videos, presentations, recommended books, recent articles and other reports.

Recommendations for further books are given during the course.

During the course, we use an enterprise resource planning system (SAP) for case studies, and perform several process analysis from the point of view of developing processes and utilizing process management and service design methods with the help of emerging technologies.

Pasila Campus

English

The course covers a highly international and globally relevant topic. It includes the use of reports and research from global companies, along with hands-on case studies using SAP, one of the world’s leading ERP systems.

18.08.2025 - 10.10.2025

Preliminary, changes possible: Design financial process on flow chart ERP (SAP) case studies Reflection essee on videos Moodle test Process analysis, financial process development case study

14.05.2025 - 22.05.2025

Contact classes as per course schedule - more detailed schedule on Moodle

VIRTUAL
INSTRUCTED
IBE5PAACC
EXCH
IBEB5PAACC

Nina Wildeboer

30 - 100

The grading is based on several assignments and case studies.

INTBBA International Business

0.00 cr

5.00 cr

H-5