User Experience (5 cr)

Evaluation scale

H-5

Schedule

According to the given schedule, i.e. lectures on Mondays and Thursdays btw. 22.8.-13.10.2022. See detailed course schedule in Moodle.

Implementation methods, demonstration and Work&Study

This course may be completed by either:
a. participating in contact lessons and completing the tasks given as either daytime, evening, or intensive implementations OR
b. by participating in a working life project or other project OR
c. by taking an exam and/or turning in the learning assignments OR
d. by showing the requisite skills as acquired at work OR
e. by taking part in a network-based course.

A self-assessment will be required for completion of the course.

Materials

Our course book is: Design of Everyday Things, By Don Norman
In addition to the book, lecture presentation materials and additional reference materials will be provided to support learning and completing the course assignments.

Topics to be covered in the course include the following:
Methods for developing user experience:
• for mapping the user experience
• for analyzing the user information
• for utilizing the information in design
• for testing and evaluating the designs

Teaching methods and instruction

This course will be completed by participating in contact lessons and completing the tasks given during the daytime implementation. Individual and group coaching will be provided to support assignment completion and learning.

Working life connections

Real life business cases will be used on the course.

Exam dates and re-exam possibilities

There is no exam in this implementation.

Internationality

International literature and other reference materials and cases will be used on the course.

Completion alternatives

This course may be completed by either:
a. participating in the contact lessons and completing the tasks given during this daytime implementation OR
b. by participating in a working life project or other project OR
c. by turning in the learning assignments (both group and individual) OR
d. by showing the requisite skills as acquired at work.
A self-assessment will be required for completion of the course.

Learning assignments

a) Group assignments
b) Individual assignments

All assignments needs to be completed and passed in order to pass the course. See Moodle for details.

Assessment methods

The final grade of this course will be based on evaluations from multiple individual and group assignments during the implementation.

Accepted course is evaluated with grades from 1 to 5:
Grade 1 = Knows partially the concepts related to user experience and understands the meaning of user experience in service development. Knows the basic principles of designing user experience.
Grade 3 = Knows the basic concepts related to user experience, can map the user experience and utilize the findings in designing user experience.
Grade 5 = Masters the entity of user experience, can map the entire user experience and skillfully applies the knowledge gained in designing user experiences.

Course grade consists of two elements:
- Final Presentation (group assignment) - 50%
- Final Report (individual assignment) - 50%